Pleasantly surprised by the size of the room as we booked a room with an extra large bed and we also had a sitting area and a gas fireplace! Very comfortable. We ate in the hotel but the restaurant was a bit soulless, but we didn't wish to drive out again and find somewhere else to eat. We hadn't paid for breakfast and the dining area was nearly empty at 8.00am. We just asked for coffee but the wonderful member of staff also brought us a couple of slices of toast each, very welcome.

Always need to turn the A/C off at night as they are generally very noisy. The pillows were very thick - a couple of choices in each room would be helpful.

Very close to the airport. They picked us up from the airport which was very convenient! Shuttle driver was great. The beds were super comfortable, hotel was quiet. Slept really well.

The hotel seemed empty yet they tried to charge us $25 for early check-in. We arrived at 12pm and didn’t get to check-in until 4 so wasn’t very accommodating. The person working at the front desk wasn’t able to answer any of our questions about getting around the city.

Proximity to the airport Super comfy bed!!! Good sized rooms with mini fridge and coffee amenities

The pillows were terrible. Far too big, my head was in an awkward position for sleeping and consequently I was awake the majority of the night. Unfortunate since the bed was amazingly comfortable. For pillows in a king room I’d suggest 2 big fluffy ones and 2 they allow for a more neutral head position. It would be great if the hotel offered more than 10 days of parking. But I appreciated the coupon for the Park2Go.

Close to Calgary Airport and had free shuttle service to Hotel. Rented a car that was at a Toyota Dealership that actually was within walking distance behind the hotel which was convenient. Although we had optimal weather in the 70 degree range with sunny skies.

When called for the shuttle service from the airport, I received a recording, so I left a message. Waited 15 minutes and called again and again left a message that we needed picked up. Then after 30 minutes of waiting I finally called and contacted the hotel desk directly and asked what was going on with the shuttle service and was informed that the phone line for the shuttle service was not working! ???? They sent someone right over but they really need to update the system to ring into the desk when it is not working instead of just leaving your hotel customers hanging!!

The room was very clean and comfortable. One of the most comfortable hotel beds I've slept in in years. The location was ideal based on where we intended to go in the city.

When we checked in at 5pm, we requested a crib for our infant and were told it would be sent up right away. We waited in the room for over an hour despite having plans because it was very important we had a safe place for her to sleep. We left to continue with our plans for the evening and there was no one at the front desk on our way out to check with to see what was happening. We returned to our room at 9 pm, and when we called to see what was happening with the crib, we were told there were none available and blamed for having not asked earlier. My partner explained that we had, in fact, asked 4 hours ago and were told it was coming. He was told they would look into it and we never heard back. We made due to it was not the safest sleeping arrangement for an infant.

Check-in staff were incredibly accommodating to my requests and were so polite when I checked in. The room was very clean and the mini kitchen was a beautiful touch. The bed was super comfortable.

instead of water bottles in the room, would like to see refill stations on each floor. More environmentally friendly and then I can get more water than the two bottles.

Our shuttle driver tried and tried to call ahead to the restaurant but got stuck in an automated phone loop. Then once we got there and found they wouldn’t let us order at 1045, he found us a menu of a place that would deliver. He was fantastic! The front desk was meh. The room was clean, and the location near the airport was convenient.

Could NOT get the shuttle number to pick up - ended up having to connect the front desk. While the restaurant hours are listed as till 11pm, they won’t let you order after 1030.

I love that the staff were all friendly. I also liked the clean room and facilities. Meals in the restaurant were fabulous and I liked the Sundry area too. Some good choices. Finally, the shuttle service to the airport was amazing! Overall, thank you for a fabulous experience!

There really wasn’t anything I didn’t like.

The rooms where very spacious. The bathroom is very good. Our room has a small kitchen sink which is very convinient to us. The AC is working really good, it was cold. Two days of stay we did not have issues with AC. Very friendly staff. One thing thet bothers me is the pool water that gave me some itchyness.

The swimming pool. I got itchy skin while at the pool.

After a horrible experience at the Airport during the WestJet fiasco, I was awake for over 40 hours trying to get my new flight as well as my luggage. I called very early to ask for early check-in ,after I realized WestJet had me stranded in Calgary. The Front Desk staff , for a very small $25 fee managed to get me a room very early, it was nice to finally see customer service once again, after my horrible experience I had just received. The rooms were clean , the cleaning staff was very polite, ,;the dining staff was very nice and friendly. Thanks to all who work there.

The curtains could be a little darker to keep the light out.. Other than nothing to complain about.