Really enjoyed our stay in the hotel; staff were really friendly and helpful. Range of food for breakfast and dinner was decent also - some items were better than others but overall great. Staff also gave us a complimentary hot spring booking for our trip, which we really appreciated. Onsen was also really nice. Hotel has a table tennis room, karaoke room, indoor and outdoor onsen, and a comic book library/room. Complimentary mini bar at the lobby also had a good range of items!

Facilities are a little bit old, but still well maintained. Also, very limited timings available for their hotel shuttle from the train station, which did limit and restrict our plans a little.

A cost efficient way of staying at a Japanese style tatami accommodation. There were a lot of small touches such as complimentary japanese snacks and candy on arrival, free coffee, a manga club onsite (new), private bath that we opted in and booked before arrival (3000yen), cosy room with futon beds and lovely view of Lake Kawaguchi. Yukatas and slippers were provided. There was a free shuttle van that picked us up from Kawaguchiko station (from 3pm to 5pm - you go to the tourist centre from the station and tell them to call hotel directly). It was a 5 to 6 min drive. Convenient if you have lots of bags. Then in morning, 8am to 10am, you can go to station via the van (reservations are required due to limited seats). The hotel is a bit dated but its the style of it. Private bath on L3 (reservations required) was hot and relaxing! We also used the table tennis area and killed time there along with borrowing manga from the manga club. Souvenir shop near reception and with a vending machine plus free amenities. Coin laundry next to public bath on L1. There was a kids zone area too and karaoke (reservations required). Breakfast and dinner with a variety of western and japanese options and free unlimited local sake, beer and soft drinks etc and dessert. There are last entries for both meals so keep note. Stayed for 2 nights and same buffet food but they gave us special service like steak and salmon salad as a bonus.

Although dinner has changed to buffet style from kaiseki, it was still relatively fine for us but did want a kaiseki style. Understand that it is a more efficient business model for the hotel.

The room was nice and comfortable with a view of the lake just across the street. There were indoor and open air baths to choose from, and also a private bath for reservation at a reasonable price. There was good variety for the dinner provided. Bus stop was also just across the street for easy access to nearby places of interest. Easy to get to kawaguchiko station.

We got a corner room that had an extra window. It was a Japanese paper window which was beautiful, but not able to block out the light so the room got too bright too early (before 6am). Not a big problem but let the hotel know if this may not be suitable for you.

This ryokan is a budget friendly hotel if you’re looking for an onsen experience without breaking the bank. The food (both breakfast and keiseki dinner) were pretty good and satisfying, but you must prebook at least a day in advance. Breakfast and dinner are served in the communal dining hall here instead of your room. The highlight of my stay here was enjoying the onsens at the hotel, one overlooks the lake/mountain (2nd fl) and another is outdoors with a small garden view (1st fl). The bath areas were really clean and well kept. The onsens were empty when I was there in April (Thurs-Fri), so I was able to enjoy it all to myself! The hotel is about a 15-min walk from Kawaguichiko Station but there is a free hotel shuttle to and from Kawaguchiko Station. The shuttle must be prebooked at the reception desk and limited to the pre-specified time slots. The staff was super nice and friendly. We were provided all the necessary information at check-in. My family and I stayed in a traditional room with tatami beds. The room was equipped with basic amenities as well as a water warmer for tea and a small fridge. Given the price, don’t expect the bells and whistles of a luxury ryokan. If you are okay with no frills and simply want the basic ryokan onsen experience, this place is a decent place to start.

Hotel was in a superb location across the road from the lake and walking distance to town. Our room had a beautiful view of the mountains and the lake. Loved the Japanese style bedroom with tatami floor. Breakfast and diner were buffet style and lots of choice for anyone. Dinner included free wine/beer/high ball/ and sake. Lovely outdoor onsen with view of the lake and mountain. did not try the indoor onsen. Hotel also has free shuttle to Kawaguchiko station.But the best part was the staff who were very obliging and super helpful. A particular thank you to Jeremy, at reception, who exceeded our expectations and helped us book our bus ticket to Tokyo. He saved our day, because had we not booked it prior to going to the station, we would have missed out as the bus was completely full. Thank you Jeremy, you are a great ambassador to Hotel Koryu and they are lucky to have you.

Room and hotel in general is a little tired. Would benefit of an update.

We stayed in a traditional Japanese room and had an awesome time! The hotel includes two onsen which are awesome to relax at. Room includes a table with a tea set so we had afternoon tea with local strawberries every day. Everything was clean and the staff was helpful. Located right next to the bus station

Beds were tratidional Japanese beds on the ground which wasn't that comfortable for relaxing in them. Wasn't a problem for sleeping though, we had good sleep! :)

The hotel is facing Kawaguchiko lake. The tap water in the hotel is actually spring Fiji water, the hotel has its own well. The hotel has onsen with very hot water. The breakfast and dinner in the hotel are very rich. They have free coffee/cocoa anytime., hot or cold. In the middle of the day there are free snacks. When you are in the hotel, you can choose your size yukata and use it. The hotel is a good choice for exploring fuji surroundings. It has its own shuttle from Kawaguchiko station but we haven't used it since we had a car.

Everything was good. But they can change the breakfast/ dinner menu as it's the same all the time.

The hot springs were the star of the show. Very comfy and with great views, and plenty of facillities. Karoke and ping pong rooms were fun additions to pass the time. I really liked the manga cafe as well, a cozy and well furnished reading area with plenty of manga selection in both Japanese and English. Staff were friendly and helpful. The shuttle bus was very useful to travel back and forth to the station

The room with 6 tatami beds was a bit cramped for 5 people and our luggages. There is not much variation in the meals day by day, so you might get tired of the food selection if you stay for multiple nights.

We booked a room with a private onsen on the balcony, and it was incredible. A stunning view of the lake and an absolutely HUGE stone tub. Staff were exceedingly friendly and helpful and both dinner and breakfast were delicious. This was our first trip to Japan and our only night in a ryokan, and we would absolutely come back!

Though well cared for, you can tell the hotel overall is a bit dated, especially the lobby. With some new finishes, carpets and wallpaper it could look like a million bucks.

If you would like to get away from the touristic crowds, yet very close and walking distance to everything, this hotel is perfect! Directly at the lake and only a few minutes walk to a perfect place to experience the sunrise over Mount Fuji with a chance to get the rare double Mount Fuji picture (reflection in the lake). The hotel is not the newest place in town, but it’s a lovely authentic Japanese place, where you can experience the Onsen and traditional clothing. Free snacks are provided during the afternoon. Probably the best part of the hotel was the staff. Incredibly helpful and kind people help you making your stay perfect. And if you’re lucky, you’ll meet Tommy! Tommy is the Best :). He gave us the warmest welcome we could wish for and the best recommendations in the area. The sincere joy we got from him, even when getting up at 4:45 to catch that sunrise, instantly made our day! Tommy, if you read this review, you truly are the best. For everyone else, I can warmly recommend this hotel.

Everything was perfect. Maybe the 8:30 latest breakfast time is on the early side for some, but it does help to make most of your day which is the reason you’re there anyway :)