Simply perfect in every way, from the room itself (with an amazing view of lake Kawaguchi), and the impeccable service, to the invigorating onsens (both communal and private), as well as a spectacular Japanese dinner (where the chef will do their utmost to cater to any allergies or ethical/religious limitations). The breakfast buffet is also amazing and deserves special mentioning. I am a top-tier reward program member on Booking.com, and I have written quite a few reviews since long before the pandemic, and I rarely give a full 10/10 (a lot of the time of the time, I am the guy whose overly critical review lowers the average score of the hotel), but Konanso unquestionably deserves a perfect score. Stay here, and you want to stay again (I did), and although it may cost a bit more than the cheapest ryokan in Fujikawaguchiko, it is worth it!

No complaints really about the hotel. The only thing I did notice this time, compared to last time I stayed, was that a much higher ratio of the guests were foreigners, and a substantial minority of these were stereotypically ill-behaved in common areas (as has become an increasing issue in much of Japan as of late, especially in "touristy" areas such as Fujikawaguchiko). If you stay at Konanso, then please do not be one of these - if you do not know what to do (and common sense is not an option), then please just ask someone for guidance, or do what the locals do (or DO NOT do what they avoid doing). Thank you.

Simply perfect in every way, from the green tea served to you in your room by the friendly maid as you arrive (whilst enjoying an amazing view of lake Kawaguchi), to the invigorating onsens (both communal and private), and a spectacular Japanese dinner (where the chef will do their utmost to cater to any allergies or ethical/religious limitations). The room itself also deserves extra mentioning – it felt both traditional and modern, and in every way just right. I am a top-tier reward program member on Booking.com, and I have written quite a few reviews since long before the pandemic, and I very rarely give a full 10/10 (a lot of the time, I am the guy whose overly critical review lowers the average score of the hotel), but Konanso unquestionably deserves a perfect score. It may cost a bit more than the cheapest ryokan in Fujikawaguchiko, but it is worth it!

No complaints really. So instead I will use this space to say that the breakfast is also worth mentioning by virtue of being the best hotel/ryokan breakfast I have had in all of Japan to this date; a lot of Japanese ryokans serve you a traditional set-meal breakfast, which can be rather intimidating for a foreigner (and a lot of natives), but Konanso has an amazing breakfast buffet where you can choose to have a Japanese, full English or continental breakfast, or an admixture of them all! You can even have Japanese curry for breakfast if you are crazy/brave enough for it!

The hotel is located 3min car ride away from the Kawaguchiko station. You can call the hotel in advance to book a van for pick up and drop-off at the station. From there, the service is excellent, their staff members are so considerate and the hotel is top notch comfort. We got their special Japanese shiatsu massage for 30min and it saved us from all the built up pain from walking for two weeks. Their outdoor onsen is so cute, and public baths are just the right temperature. They also have a foot spa with a view on Mount Fuji! Oh and they have SO MUCH FLOOR SPACE!! We had the most space at Konansou than any other hotel we've stayed at. The amenities provided are plentiful and of good quality. The kaiseki had a lot of food varieties and it was hands-down the best kaiseki we tried. They make the bed for you and their blankets are soooo soft and fuwa fuwa!! It was a great experience and worth every penny.

According to online information, outside of business hours, the hotel van was not available for pick-up. However, we were able to tag along a van that was out to pick up other customers. Otherwise, for food and accommodation it was the perfect ryokan!!

Everything here was top tier- the staff, the food, the onsen, the views, the room, the services, etc. We dressed in yukatas and slippers each day for meals and around the hotel, we enjoyed a private onsen for little cost extra, and we had the most amazing food for breakfast. The traditional 10- course Japanese meals were truly an awesome experience! We had a wonderful room host named Naoto. He and the rest of the staff were extremely hospitable and enthusiastic.

We came during the wrong season, so we couldn't see Mt. Fuji from the hotel. However, if we were here during clearer months, I'm sure the view from the hotel would've been incredible.

Myself and my husband are currently on our honeymoon travelling Japan. I am so grateful we got to experience this stay. It was amazing from start to finish. A real Japanese experience. We had a beautiful onsen in the evening and the view of mount Fuji was outstanding on the rooftop (foot spa). Breakfast had everything you needed. 100% would recommend to experience the Japanese culture. A free shuttle bus back to the train station. Could not have asooked for more. Thank you

We did decide to sleep in the futon beds for the experience. Can be a little bit uncomfortable but definitely worth the experience.

The roof access with the foot bath is amazing and has wonderful views of both Mt Fuji and the lakes area. We did the half board (dinner included in our room) and it was a stunning meal. The open air bath was also a highlight given the cold time of year we went. The staff were very helpful and accommodating and all spoke english which helped communicate quickly.

Excellent hotel! Warm welcome from all staff, particularly the kind gentleman that explained our dinner - highly recommend booking the half board option to enjoy a sumptuous traditional Japanese dinner in your room (we went for the no seafood option and enjoyed every item)! There is also a foot bath on the roof with sweeping views of Mt Fuji and the hotel is in front of the lake so we woke up to a wonderful view. The main station is a short walk away but the hotel organises pick up anyway. If you're there just for a night I would recommend just paying individually for a bus fare round to Oishi rather than the full access tickets because you don't really have time to do much more than that and then the cable car and/or boat ride which are very close to the hotel so you can get the cable car around 9/10am and avoid the super long queues later in the morning. The gift store is well priced and the breakfast is very full and enjoyable. There is also an onsen with a great selection of toiletries afterwards.

We weren't quite aware that the beds were futons on the floor until we arrived! Not an issue, all part of the experience, but just be ware!

This was an incredible place to stay, giving us a truly authentic experience in such a beautiful location. We had a lake view room that looked over Lake Kawaguchi and it was breathtaking! Our dinner experience was so unexpected (but in a good way) because we had no idea we’d get a full Japanese experience. Every part of the three course dinner was so delicious as well! The rooms were very clean, comfortable and styled nicely. Staff were incredibly welcoming and helpful. The facilities and amenities were also more than enough making us very comfortable but I have to say my absolute favourite was the rooftop foot Onsen that had a view of Mount Fuji. We used this as much as we could since it was so relaxing. 10/10 experience!

This place was perfect for us

Amazing experience of a traditional ryokan. The staff was excellent, kind and helpful at all times, rooms were clean and tidy, ours had an amazing view of the lake. You can use most of the facilities for free with some additional ones having a fee. We chose the included dinner and breakfast option, dinner was an amazing experience full of flavors and textures we were not used but definitely liked. Breakfast was pretty good, buffet style, but with both Japanese and western options. In terms of location, I think it’s really good depending on what you want to visit. It is just in front of the lake, and has the red line (i think) bus stop right in front of it, which we used to get there from the train station and to get to other tourist spots around the lake. There’s a lawson just outside, the boat ride in the lake and the panoramic ropeway are also just a few minutes walk away which was very convenient.

Price was honesty a bit too high, but is still worth it for all the amazing experiences. They also had big hot spring installations, with both inside and outside baths, sauna and cold baths. All of these could be better maintained, that’s my only complaint.

The lunch/ dinner are awesome.. sumptuous meals. Great shuttle bus service to and from Kawaguchiko station. Hotel pickups at platform 10. The hotel faces the beautiful serene kawaguchiko lake and has good view of mount Fuji at rooftop.

The beds a little itch to the skin, not sure if there are bed bugs or clean sufficiently. Found tiny bug on the tatami floor but not a big issue. Its the bed and seat cushions that need to be ensure clean well.. There are only few restaurants around hotel. Lawson convenience shop is helpful for grabbing quick bite. Halal Indian restaurant around the corner.