This is my family's 3rd time staying in this hotel. Checking in is a breeze. We love that the room is comfortable and how it allowed for us to sleep without being disturbed for 3 people. The breakfast buffets are a highlight for us in the hotel with the special Kyushu delights like mentaiko, chilled miso soup, fried chicken, local vegetable burdocks etc... They ingredients are fresh and of a high quality! The amenities provided are good quality and the onsen was a place we went to almost every day of our trip to Special shout out to Kubo-san for meeting our needs whether with making a reservation at the restaurant, booking the cab for us to go to the airport and with checking in on us each day when she saw us coming in through the lobby. These little touches definitely make the hotel stay so much more welcoming and homely. Thank you so much to Kubo-san for helping to ensure that our trip in Fukuoka was special. You are amazing!

Well located within walking distance to Hakata station. Took us about 7-8 minutes. Also very close to the subway station. Very convenient without being in the midst of hustle and bustle of noise and traffic. Also close enough to walk to the Naka area and Canal City shopping mall. Room was clean. Having an onsen is a big plus after a long day out. Staff were helpful and friendly.

A bit pricey and the room was smaller than expected from the pics.

Great location very close to Hakata train station. Walking distance to local tourist spots. Breakfast was outstanding , make sure you book this when you book your room you won’t be disappointed. The 13th floor public bath was great to use both morning and evening so an added additional to my daily routine. All the staff in the restaurant and front reception desk where so professional and helpful. The room attendant was amazing and went out of his way to accommodate our needs. This hotel in a true asset in the city and should be on your accommodation list when visiting . Make sure you just try one or two of the ramen restaurants ( Ramen stadium)on the 5th floor of the Canal city shopping complex and stay for the water fountain show ever 30 minutes. ,

No real issues or problems with the property, although the room was very small , my next visit I would request a larger family room for two people as the standard room for two guests with luggage is very tight.

Hotel looks very nice as well as good staff service. Location is good, from Hakata station to hotel needs around 6-7 minutes.

Although this is December, so high temperature at room to cause can't sleep. I try to adjust temperature lower, unfortunately, air conditioner is out of control during my stay so that I request room change at 0300 a.m. During hot spring, there are too many guests so that I need wait for the shower while I'm nude, so embarrassed! Also, I forget to bring power transformer & try to ask hotel for the borrow, unforunately, no the service provide, so disappointed!

We stayed in the hotel when we get married. I wanted to surprise her, so I asked the hotel for corporation, like placing flower bouquet, message cards, printed large pictures all of which I ordered to online stores, in a room. Note that these are of course not included usual services but were possible because of their kindness! They did a great job. They even used the TV display in the room to show a message for celebrating the marriage. It was really awesome. With this experience, I have to say that this hotel, not only the attractive facilities like hot springs but also excellent hotel staff doing such heartwarming work, is the best hotel that I have ever stayed in my life. Many thanks to all people who have worked on our stay. *Even without this special experience, I can strongly recommend this hotel to stay and explore Fukuoka city as our stay was so comfortable.

The breakfast was superb. The location is convenient. The carpark arrangement is good. The room is clean and spacious (but we stayed at the largest suite on our last occasion).

The staff refused to even help us to book restaurants and needed to use a translation machine to do the communications. And on our first night, we opted for environmental friendly housekeeping (so as to keep the same bedsheets and pillow cases) the next morning when we left hotel. To our surprise, the cleaning staff only removed our trash and replaced clean towels. They did not even tidy up our bed and replace water for us.

The public bath place is fantastic. The location is great. You can take the bus, underground, or train to most places you would like to go, just feel free to minutes walk from the hotel you can see the stations. Room facilities and amenities are great! It has enough space to open a 26’ luggage case.

Duplicate procedures and lack of information connection between the staffs. We had done the check-in, and kept our luggages at the front desk in the morning, but we were asked to do the self-check-in again to get the room pass in the evening. In the end, the hotel copied our passports twice during the two times, which is certainly not necessary. The self check-in machine is not work smoothly, and the hotel need to assign a staff standing besides assisting customers using the machine. It looks awkward.

Ease of check-in, friendly staff, and clean room. Also enjoyed the public bath on the 13th floor. Would definitely visit again. Thank you.

When making the reservation, I thought I chose the option that included breakfast. Some of the options did not mention a breakfast package. The option I selected mentioned "breakfast for 2,200 yen per person" so I assumed this meant the 2,200 per person would be included in the overall purchase. It was not. Maybe making that clearer would be helpful. Was able to pay at the restaurant, so overall not a problem.

Location is almost brilliant - less than10min walk to Hakata station; different subway and bus lines also very near. Although we have marked the room as "no cleanig" all towels were changed and you could see somebody has checked the room (empty trash bins ASO). First hotel with a comfortable AirCon that really keeps the set temperature.

The price is definitely too high for this hotel. Staff always busy as it seems to be a "one-night-hotel" for many Japanese people. We had no breakfast, but after a quick looking at it seems to be quite good, even some western style foods were available. Cannot open windows.

During my recent trip to Fukuoka, I had the pleasure of staying at a fantastic accommodation. The location of this place was simply amazing - it was just a 10-15 minute walk from the bustling Hakata Station and also close to the vibrant area of Nakasu, making it the perfect spot for exploring the city. One of the best things about the location was the convenience it offered in terms of food and entertainment. There were plenty of restaurants and cafes nearby where I could enjoy delicious local cuisine, and there were also many bars and clubs in the area where I could experience Fukuoka's vibrant nightlife.