935 reviews
From
$811244-2, Sengokuhara , Hakone, 250-0631, Japan
935 reviews
1/67
Restaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Hot spring bath
Mountain view
Non-smoking rooms
Welcome to Kagetsuen, your delightful 4-star retreat nestled in the tranquil hills of Hakone! Located just 4mi from the hustle and bustle of the city center, this charming hotel is the perfect escape for travelers craving a blend of natural beauty and modern comfort. Start your day off right with a delicious breakfast while soaking in breathtaking mountain and garden views. With room rates beginning at just $81, you’ll find that indulgence doesn’t have to break the bank!
Dive into relaxation with our fantastic amenities designed to cater to your every desire. Enjoy free access to our rejuvenating hot spring baths, unwind in the lush gardens, or savor a delectable meal in our on-site restaurant. Need to stay connected? We’ve got you covered with complimentary WiFi throughout the hotel. Plus, if you’re planning a meeting or gathering, we offer meeting and banquet facilities available at extra charges, providing you both convenience and elegance when you need it most.
Don’t just take our word for it—701 satisfied guests have sung praises for Kagetsuen, making it a top choice for your Hakone getaway. Our focus on comfort and quality ensures that your stay will be memorable, whether you’re seeking a romantic retreat or a thrilling adventure. So pack your bags and get ready for an unforgettable experience at Kagetsuen, where tranquility meets the allure of nature!
After a day of exploring the scenic beauty of Hakone, unwind at Kagetsuen's on-site restaurants. Whether you opt for the serene traditional ambiance of HINOKI, where you can indulge in exquisite Japanese cuisine prepared with the freshest local ingredients, or venture into AZALEA for a delightful selection of culinary offerings, your tastebuds are in for a treat. Each dining experience is carefully crafted to reflect the rich flavors of Japan, making it a perfect culinary journey to complement your tranquil retreat.
As you soak in the beautiful surroundings of lush gardens and stately mountains, take advantage of the diverse room options we offer to suit your travel style. Choose from cozy Japanese style accommodations featuring tatami mats for a truly authentic experience, to larger suites that can host your entire family comfortably, ensuring everyone enjoys their stay. Whether you're nestled in a romantically designed room with garden views or enjoying vivid mountain sunsets from the comfort of a deluxe room, every space at Kagetsuen promises a welcoming atmosphere where memories can be made.
Don’t forget to take some time for self-care at our rejuvenating hot springs, which are akin to stepping into nature’s warm embrace. With stunning mountain vistas all around, it’s the ideal setting to leave your worries behind. After soaking away the day's adventures, reminisce about the laughter shared over dinner or plan tomorrow's excursions with newfound friends from around the world. At Kagetsuen, every moment is crafted to fill your heart with joy and leave you yearning to return again and again!
Closest airports
Tokyo International Airport
48.8miMt. Fuji Shizuoka Airport
55.7miRestaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Hot spring bath
Mountain view
Non-smoking rooms
Garden view
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Bidet
Show 6 photos
Superior, 3 Twin Beds, Garden View
3 Twin Beds
680 sqft
Smoking not allowed
Free wifi
Flat-screen TV
Refrigerator
Non-smoking rooms
+
More details
The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The twin room provides a flat-screen TV, an electric kettle, a sofa, a carpeted floor as well as garden views. The unit has 3 beds.
Show 8 photos
Deluxe
2 Twin Beds
300 sqft
Smoking not allowed
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x10
+
x6
More details
The twin room features air conditioning, tatami, as well as a private bathroom boasting a shower and a bidet. The twin room offers a flat-screen TV, a safe deposit box, an electric kettle, a carpeted floor as well as a quiet street view. The unit has 2 beds.
Show 6 photos
Room - 2 Twin, Smoking Allowed, Garden View
2 Twin Beds
225 sqft
Smoking allowed
Flat-screen TV
Refrigerator
+
More details
The twin room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Show 5 photos
Superior, 2 Twin Beds, Garden View
2 Twin Beds
1 Sofa Bed
680 sqft
Smoking not allowed
Mountain view
Garden view
Private Bathroom
Bathtub
+
More details
Spacious Superior Twin Room with Garden View. Sleeps up to 3 adults. Enjoy air conditioning, garden view, and elegant bathroom with bathtub.
Show 5 photos
Room - 2 Twin, Smoking Allowed, Garden View, Single Use
2 Twin Beds
225 sqft
Smoking allowed
Mountain view
Garden view
Private Bathroom
Flat-screen TV
More details
Relax in a cozy Twin Room with Garden View, featuring two twin beds and a private bathroom. Enjoy the mountain breeze and embrace a smoking-friendly atmosphere.
Show 6 photos
Economy, 1 Bed
150 sqft
Smoking not allowed
Flat-screen TV
Refrigerator
Non-smoking rooms
+
More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor, yukata as well as a quiet street view. The unit offers 1 bed.
Show 5 photos
Japanese Style
300 sqft
Smoking not allowed
Flat-screen TV
Refrigerator
+
More details
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as a quiet street view. The unit has 3 futons.
Room With Garden View
1 Twin Bed
Smoking not allowed
x6
+
x3
More details
Garden View
Show 2 photos
Renovated Deluxe, Twin, Forest View
1 Twin Bed
Smoking not allowed
More details
Show 6 photos
Economy
Smoking not allowed
x10
+
x6
More details
Room Economy Non Smoking
Stateroom Suite, Garden View
1 Twin Bed
Smoking not allowed
More details
Show 18 photos
Japanese Western Style, Garden View
Smoking not allowed
More details
7.7
935 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Ionut
9.1
April 2024
Buffet breakfast, large variety of food. We booked also dinner which was excellent, kaiseki type carefully selected by local chefs, a bit pricey but an experience in itself. Onsen very good both private and public. We tried both and it was excellent, highly recommended. Good English among staff which was very helpful and looking to make our stay comfortable. In the last day we checked out and left luggage at front desk so we can explore a bit more the region. From the entrance in the hotel you can see Mt Fuji when clear. Access by foot to Togendai and lake Ashi for the boat and ropeway.
Relatively long journey by bus to reach the hotel from Odawara and back. It takes around 90 min with many traffic jams, some 50 stops along the way so in case you re standing in the bus could be demanding. Limited space for large suitcases in the bus. We used bus labelled T which goes from Odawara Togendai and back. However we learned that some T buses have shorter line and we had to get off and take the train at Miashita. Recommend to take local transportation map upon arrival in Odawara. Complement with google maps or similar.
Charles
9.1
July 2023
The staff were very friendly and allowed me to check in early (which, after arriving via ropeway, was very much appreciated). They explained when the local restaurants closed and how I can book a table with them. The private baths were also very relaxing and they had a wide selection of wash products to go with it. The hotel is located right next to a beautiful view of Mt Fuji and a bus stop. One thing to note: I accidentally left behind a postcard to my family before I checked out. The postcard had a stamp and address on it, and the hotel posted it for me without me having to ask. Very much appreciated.
Minor nit-pick, but when the staff cleaned my room they opened the blocking curtains. There were nights where I forgot to close them and woke up early to the bright June sun. Not something to blame, but my advice is to remember to check your curtains.
Nuno
8.2
April 2023
Four person room was clean and spacious with en suite toilet and shower facilities. Good breakfast buffet with Western and Japanese food options. Odakyu Highway Bus from Shinjuku stops right at the front entrance of the hotel (南温泉荘 / Minami-onsen station). Great for travellers with luggage 24 hour hot spring facilities including private hot spring baths that can be used at any time with no reservation required.
Hotel was a little bit old fashioned and run down in places Far from most of Hakone's attractions although there are several public transportation options (but check the timetables because most lines stop fairly early) No restaurants open close by so best to book dinner in hotel or bring in food from outside to eat in room.
Lynne
9.1
August 2024
Close to lake and ropeway terminal. Lovely Onsen
A bit isolated from other facilities especially restaurants
Claire
9.1
December 2024
A nice hotel that sits near to Togendai ropeway and cruise ship stations. It’s clean and the staff are friendly. It still retains its 60s/70s architectural style so expect to see a clear clean entrance and reception are with obvious interior features of that era. The upgraded room was nice and the tatami area gave it a pleasant, open feel. Lovely views out to the trees and mountains- plus Mount Fuji clearly in sight from the garden. Lots of walks around the area too. Quite a way on the bus from Odawara station but that means that you’re in the thick of it the next morning so can get a jump on the crowds. Didn’t try the food so can’t comment. The onsens were great- one male, one female and 4 private. Seemed great to us and we enjoyed a dip every night of our stay.
Everything was good.
Marie
8.2
January 2025
The hotel feels grand with a big lobby and large rooms. It's a bit dated with stains on the rugs but I loved the setting. There are 4 private onsen tubs with hot spring water. Was great to be able to have your own private space. The private baths didn't cost extra. I also went to the large public onsen upstairs and no one else happened to be in there. The private onsens were a great temperature. Hot without being uncomfortable. They were very clean, only mineral stains from the water of course. The public one had a very hot bath and a cooler one. The buffet breakfast was amazing! So much food and lots of different options. I loved tasting the Japanese food (pickled plums, fish, dumplings, pickled veggies, fermented bean curd, etc.) and of course they had eggs, sausage, breads. Was just delicious! While getting there on the first day took a while, we found the buses to be very convenient. We bussed everywhere and found dinner easily a few stops away. Too bad the roads don't have great sidewalks or we would've walked. This location is close to the boat that goes across the lake to Motohakone and to the end of the ropeway. It's a really cool area. We did a hike nearby for great views. The price here was reasonable which was the biggest selling point compared to other places. The staff here are friendly and accommodating. It wasn't very crowded when we were here in early January.
There was some hair in the bathroom when we checked in. My boyfriend was bothered by it and asked them to clean it, which they did. They offered to give us a different room, but we stayed after they did a more thorough cleaning. The hotel is older and they haven't made some of those renovations or cleanings to the chairs and rugs where there are old stains. This didn't bother me. It did bother my boyfriend who has OCD, not so much the stains, mostly the bathroom. I might've stayed closer to a town if I had to do it again for easy walkability to restaurants, but it was easy to get around via bus and they come often and on schedule.
Julie
8.2
March 2024
Location- central to so many attractions, we had a car and spent 2 days exploring, we could easily have stayed another night, as there was so much to see and do. Touristy, but we loved it! -You could easily walk to bus stop and visitors centre if you don't have a car Room- huge, and recently renovated on the top floor, with a Tatami area for sitting, dining and bedding supplied for 2 extra persons sleeping on Tatami). Bedding- 2 Single Beds which felt like King singles, and 2 ?Futon/Tatami beds Bathroom- modern, separate toilet. Vanity mirror with seat in main bedroom, as well as 2 chairs and small table can in handy for sitting reading, coffee and a drink in the evening. Storage cupboard- we could store our suitcases easily, and had a safe to lock our valuables. Lighting- many options from overhead on bedhead, mirror etc, and even dimmable in Tatami area The view out onto the front garden was beautiful, and made more beautiful from fresh snow overnight. Breakfast- standard buffet that we found elsewhere in Japan, large range of Western and Japanese hot and cold choices. For Japanese standards (we have experienced several times) this room was great in size, room to comfortably move around, for 2 tall Australians, we had several comfortable seating options. Its 'the little things' that make a stay special, such as the cookies, and tea set, not to mention the beautiful gowns to wear in room, I haven't even mentioned the 3 private onsens, which we never had to wait for, which we loved after a cold rainy day. Would stay here again!
Disliked · Although our room was non-smoking, you could still smell cigarette smoke on our floor. Shower was a tiny cubicle, with door, limited room to move and no toiletry space, so had to put items on the floor
Christine
8.2
July 2024
Love the location! Although it is further up in the mountains and a bit remote, it is only a 40 min comfortable and scenic bus ride on the Hakone Tozan Bus. The bus stops literally in front of the hotel (Bus stop is called Minami Onsenso) but the best thing is both the port/station for the Hakone Ropeway and the Pirate Ship Sightseeing cruise is only 5 mins away on the same bus line (or an 8 min walk away) which are must do activities in Hakone. The rooms are spacious - you can choose Japanese or contemporary rooms. The Japanese room we booked is quite quaint. The onsens are quite a treat but I think they need a revamp as they are quite old and dingy now.
No laundry washroom or service which is actually a massive disappointment (not as advertised). I don't know how any tourist and hotel stayers can survive in a hotel with no laundry. Laundry is a must for travellers! I had to lug around dirty laundry when we left. I mean there aren't even laundromats around because the place is quite remote so you are really stuck with dirty laundry (and could end up having nothing to wear). Also they can do better with the cleaning. The shelf in the bathroom was all dusty I had to clean it myself. The cleaners didn't even bother to remove the bag of rubbish I had left next to the tiny bin they provide.
Jennifer
10
March 2024
My husband and I stayed for three nights while dependent on public transportation. The location is next to a bus stop, 15-20 mins away from the busy town and walking distance to Lake Ashi. We arrived in the evening, after restaurants had closed in town. We feared going hungry until we jumped off a bus at 7-eleven and grabbed dinner food, the property had a microwave, hot water and chopsticks. We had a “garden view” room and on a clear day could see Mt Fuji. The private onsens were always available whenever we wanted a soak, no reservations required. The breakfast was nice as restaurants are a 10-15 min bus ride away. Due to location of the hotel, I highly recommend the Hakone free pass. We were able to utilize multiple transportations for three days to see the all the sites. Hiking trails are walking distance from the hotel.
Many reviewers talk about the out dated property. If you are used to fancy 5-star hotels then this is not the place for you. However, if you want onsens, comfy room, views, and a moment to get away from busy Japan and don’t mind an aging hotel then this is the place for you.
Gregory
9.1
March 2024
Onsen was great, breakfast (buffet style) was great. Within walking distance of both bus stop, cable car station, and visitor information center if you are traveling using public transportation. Nice view of the countryside, including Fuji, from our window.
Dinner was great, the wait staff was wonderful, but if you're palate is not used to traditional Japanese fare, (We're from the U.S.) you might find yourself passing over some of the courses; it was a set multi-course menu. We're just not used to fish stew! There was some construction/renovations happening in the lobby area, but it wasn't disruptive to our stay.
Attractions
Owakudani
1.1miPola Museum of Art
1.5miHakone Open-Air Museum
2.9miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
8.7miFuji-Hakone-Izu National Park
16.5miMt. Fuji 5th Station
18.4miFuji Five Lakes (Fujigoko)
20.2miKawaguchi-ko (Lake Kawaguchi)
23.3miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
23.6miShiraito Falls (Shiraito no Taki)
23.8miNarusawa Ice Cave
24.7miAokigahara Forest
26.6miLake Motosu (Motosu-ko)
27.9miDaibutsu (Great Buddha of Kamakura)
30.6miAttractions
Owakudani
1.1miPola Museum of Art
1.5miHakone Open-Air Museum
2.9miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
8.7miFuji-Hakone-Izu National Park
16.5miMt. Fuji 5th Station
18.4miFuji Five Lakes (Fujigoko)
20.2miKawaguchi-ko (Lake Kawaguchi)
23.3miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
23.6miShiraito Falls (Shiraito no Taki)
23.8miNarusawa Ice Cave
24.7miAokigahara Forest
26.6miLake Motosu (Motosu-ko)
27.9miDaibutsu (Great Buddha of Kamakura)
30.6miAirports
Tokyo International Airport
48.8miMt. Fuji Shizuoka Airport
55.7miHINOKI
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Hot spring bath
Mountain view
Non-smoking rooms
Garden view
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Bidet
Accessibility
Upper floors accessible by elevator
Activities
Karaoke
Ping-pong
Bathroom
Bathtub
Bathtub or shower
Bidet
Hairdryer
Private Bathroom
Shared toilet
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Restaurant
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
Baggage storage
General
Air conditioning
Designated smoking area
Elevator
Heating
Non-smoking rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Garden
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Safety & security
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Full-body massage
Hot spring bath
Massage
Massage chair
Public Bath
View
Garden view
Inner courtyard view
Mountain view
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 4 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Diners Club,
Visa,
Mastercard,
JCB,
NICOS,
UC,
Cash only,
UnionPay
This property accepts cash.
Does Kagetsuen provide free parking options?
Certainly! Yes, at Hotel Kagetsuen, there is free private on-site parking available for guests.
How much does a stay at Kagetsuen cost?
Accommodations at Kagetsuen can start from $81. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What are the room types available at Kagetsuen?
Hotel Kagetsuen offers various room types including Superior Twin Room with Garden View, Twin Room with Garden View, Renovated Room with Tatami Area, and Deluxe Twin Room. Occupancy ranges from single to quadruple, accommodating up to 4 adults. Smoking is allowed in the Twin Room with Garden View for single occupancy, while the other rooms are non-smoking. Bed sizes vary from twin beds to futon mats.
What activities does Kagetsuen offer?
Guests at Hotel Kagetsuen can indulge in leisurely activities during their stay. They can enjoy a relaxing soak in the hot spring bath while admiring the picturesque mountain views. The hotel's beautiful garden offers a serene spot to unwind and connect with nature. Culinary enthusiasts can savor delicious meals at the on-site restaurants. HINOKI provides a traditional Japanese dining experience, while AZALEA offers another fantastic culinary option. Moreover, guests can take advantage of the convenience of private parking and Wi-Fi access provided by the hotel. Whether relaxing in non-smoking rooms or exploring the garden view, guests have plenty of ways to enjoy their time at Hotel Kagetsuen.
Is there an in-house restaurant at Kagetsuen?
Hotel Kagetsuen offers two on-site restaurants: HINOKI, known for its traditional Japanese cuisine, and AZALEA.
What methods of payment does Kagetsuen accept?
Hotel Kagetsuen accepts various payment methods including Diners Club, American Express, Mastercard, Visa, JCB, NICOS, UC, UnionPay. Additionally, cash is also accepted as a payment option at the hotel.
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