Coming from the hustle and bustle of Tokyo followed by Osaka, this private ryokan was such an incredible experience. We truly felt as if we were living the life luxurious by having an entire home to ourselves. The staff were super friendly and helpful- loved the tea ceremony upon arrival. And the daily kaiseki breakfast deliveries was such a nice way to start the day (watch Japanese tv while there!) Having both Western and traditional Japanese bedrooms at your disposal helps make your trip feel unique and authentic. Would be a great choice for even a family of 4. The shower and baths are out of this world great. If we ever go back to Kyoto this is where we will be staying again.

Shipping luggage here is difficult because they do not have a lobby or staff on site to receive it. We had to ship to a nearby facility which kind of ate up a little more of our time than we hoped. Also, we had seen some reviews before our stay saying it was "dirty". We had see a minor dust in certain spots and a couple of spiderwebs but honestly nothing that we were worried about.

This is a beautiful 100 year old home that has been made into two townhouses/villas. It was very comfortable with two bedrooms and 2 toilets. The downstairs bathroom has one indoor and one outdoor private bathtub. The property manager came to provide an overview of the home, taught us how to make macha tea, and made sure we understood how to use the facilities in great English. She also made reservations for us for dinner and for getting cabs to take us to the train station the next morning.

There was a little lack of communication between the person who emailed us back and forth and the property manager but it was nothing that couldn't be rectified. I wish we had been able to stay there longer!

I loved the whole experience. The staff although we only saw them once answered all my questions and actioned my requests within an hour or so. The baths were amazing and one of the highlights of the trip to soak every night after long day of walking. The location is pretty central and lots of local restaurants to choose from. The Kyoto station is 10mins walk and the subway is about 300m away if you cant be bothered and Kyoto is one stop. There were free drinks at arrival and the staff gives you an overview and a map.

Nothing! I think it would be added value if there was a washing machine but there is 24 hour laundry that is 8 mins walk that the staff directed me to which was ultra clean and near coffee shops that you can wait at (walden woods)

Its a traditional machiya home so can feel a little old, but everything was clean, bed were comfortable ahe bathroom was just amazing with the duo bath tubs. Branded equipment like Bermuda oven/kettle and Dyson hairdryer Goo location to Gojo station and around 10min walk from Kyoto station so getting around the city was a breeze. Luggage forwarding service just a few steps away Staff welcomed us on arrival with japanese snacks and a casual tea ceremony

None, would book again

This property was absolutely beautiful, every detail had been considered to both keep the place traditional but also fully catered for the guest. We stayed here to celebrate my husbands 40th, I booked as a surprised and he was completely blown away. It was so calming in a great location with only a short walk to the nearest station or lovely walk into the nearest town. We’d love to return one day. Thank you so so much for looking after us and making our stay in your beautiful city so mesmerising. Kind regards The Benton’s

It was perfect

The whole feel of the places was just so great. It had the historic vibes with a modern interior twist. The indoor and outdoor baths were just good to end of an entire day of sightseeing. loved the free beverages provided in the fridge. The place was spacious and comfortable for 4 of us!

Nothing

The house was so cute and very Japanese style. Great experience. The indoor and outdoor baths were also really nice!! Love how the whole place is for us, comfortable to stay in the living room too. Netflix available. The facilities were really nice-over and all. The artwork and explanations hanging around the house was also nice. Thank you so much for the souvenir too!

It’s really close to a train station (1 station from Kyoto Station) but the location overall doesn’t really have anything. I feel like it’s more in a residential area. So, at night, it was really dark to walk to and from the house. Also, the house was kind of dusty.

It was very clean and the facilities are modern. The Dyson hair dryer was very nice to use. Netflix was available also. The yukata provided were nice as well. There were 2 floors and 2 bedrooms.

The location is a bit dark at night.

The property is amazing and very clean! Staff was beyond amazing and kind. Very English speaking friendly and over the top assistance in making sure your stay is as comfortable as possible.

Breakfast was excellent. Traditional Japanese, delicious and delivered warm from the restaurant to the room. I enjoyed it sitting in the garden.

Soundproofing with the next room could have been better. I didn't realise it until other guests arrived late at night, and I could hear them talk and move. It didn't disturb me much, but people who are sensitive to sounds may find it inconvenient.