The hotel is posh and has both public and private baths, FOC laundry on each floor, FOC parking, and a king-size bed in our double room. We feel very comfortable. TV has BBC in English. Most other hotels only offer Japanese channels. There was a Seicomart less than 2 mins walk away where we could get our BF items. The staff were very helpful and the service was great ! Also, I caught the rainbow just outside of the hotel after a rainy drive to the hotel from Hakodate.

It was the lull season (tail-end of the autumn season), and not many restaurants were opened, including Aya Niseko's own kitchen. The toilet and bathroom were tight. Your face would be fairly near the wall when you sit on the toilet :).

The hotel looked new with an impressive lobby with designer touches in the common areas. The staff were generally helpful and attentive. One staff in particular knew we were looking for autumn foliage, spotted us on his way home and stopped his car to share with us a couple of spots that we could see the autumn colours. We didn’t catch his name but he appears to be from China. Really nice guy.

The room we got (Atelier) did not have air conditioning and also did not have windows we could open. It got quite stuffy in the room but the staff brought us 2 fans which really helped. It would also be helpful if there were some ledges near the sink to put our toiletries. The design seemed to prioritise aesthetics over functionality.

Very spacious, clean, very attentive staff. Mini kitchen very handy.

There is not pedestrian walkway where the hotel is located, you have to walk on broken path for about 100m before there’s a crossing, not a huge deal but at night with cars it can be quite dangerous. Also the shower already shown a lot of wear and it seems like no maintenance was done and it won’t take long before it gets awful. We went in low season so the price is really good no complain there but in high season prices not sure if it’s worth it.

We paid extra for the mountain. View was nice and the onsen was good although even the outdoor onsen has no view.

The apartment does not have windows. In autumn, which is when we were there, it can be a little stuffy because there is no air conditioner and the ceiling to floor glass panels cannot be opened. The small room with twin bed doesn’t not come with wi does at all, and also no view, feels like a helper’s room

Motorcycle friendly accommodation in Niseko with off street parking. Very friendly helpful staff. Large, clean, quiet room. It has an Onsen and Spa. I would stay here again.

I very much enjoyed my short stay but the restaurant was not open for diner and there was no bar. Staff were helpful and made restaurant and bar recommendations so not a big issue. Less options in summer than winter high season. Breakfast was Japanese option on,y - no western option.

large apartment with onsen insitu.lovely kitchen with nespresso machine.staff were friendly and tried to help us as best as they could especially young man,Ko.. very very pleasant and extremely proactive in providing solutions.

kitchen had no basic condiments like salt and pepper.no fault of aya but I believe it was low season as a lot of restaurants we wanted to go to were closed.

Great location, directly at the road but quite room. Was greeted at the entrance, directed to a roofed reserved parking 🅿️, perfect. They directly inquired about help for my luggage, superb. Check in a breeze ( didn’t received an invoice though 🤔), all info ℹ️ at hand. Very interesting room, atelier named, huge bed, plenty of storage, good bath /shower unit. Nice towels 😉enough amenities. Complimentary water & a cute little welcome box with assorted pound cakes, yummy 😋 Left shortly and when I came back, same parking 🅿️ the GM came over & we had a great chat, amazing hospitality. Made a reservation for their Spa, best decision.Their staff made sure I am relaxed and enjoyed the session. Rounded it off with their private Onsen offer. Quite night, received again help with my luggage, check out smooth.

No dinner / room service option. WiFi was weak.

The 2 bedroom apartment we had has a great view of Mt Yotei, so we enjoyed watching the sunrise and sunset every day. The kitchen was clean and well equipped for cooking a great meal with the fresh ingredients that is abundant here. Fabulous.

One of the rooms does not appear to have any ventilation, so it was a bit stuffy in the middle of the night.

Excellent hotel, great value in summer ! Loved the size and convenience of the studio, perfect for two adults, one teenager and a toddler. Highlights : - lots of storage room for luggage - being able to make my own espressos - the onsen and sauna, so relaxing at the end of a day spent walking, rafting, etc.

The on-site restaurant was closed during summer - it was fine though as we had been advised and there are plenty of options around (the kitchen offers a lot of possibilities tooas it’s very well equipped).

Friendly and helpful hotel staff who could converse in English and Chinese. Free reserved parking for hotel guest. Convenient store nearby. Complementary private onsen available for hotel guests. Nice spread for the breakfast buffet.

Nearest petrol station is 10 mins drive away. Thankfully the helpful hotel staff were able to provide us with the address so we could get there fairly easily.