Location is fantastic with International shopping and Local restaurants nearby. Transportation is close and taxis are always running out on the street in front of the hotel. There is a shrine at the entrance. Check-in is Swift and attentive. When I needed help with Conducting local business, my needs were met by staff carefully and effectively. All their recommendations and calling ahead on my behalf to the businesses meant that my needs were taken care of. I would feel very safe going back to this hotel, knowing that the staff supports me while I’m there. I used the laundry machines which are monitored on the television so you can either program your phone or watch on the television to see when your laundry is done. How convenient! 600/load for w/d, includes soap. I enjoyed the highly effective Air conditioning during the hot summer days. The complementary refrigerator and freezer kept our daily free allotment of water bottles, cold and ready for our return. Towels and robes were always replaced and ready to go. The sink area is a little dim but very nice. The shower room contains a full bath and is extraordinary large, the toilet with built-in bidet Is in a separate room with a motion sensor, light and seat. We had a three person bedroom that included a sofa bed. The sofa bed included a futon overlay, and a comforter, making it just as comfortable as the other beds. It is nearly as large, slightly narrower, but just as long. It sits in the window as he would expect, and my son really liked it. There is a provided kettle for tea, glassware, tea, amenities, and any amenity not in the room can be found in the lobby. There is an extraordinary sky spa on the roof as well. I’ll let the website explain that, but it’s the real deal and you can even see how many people are using it at a time before you go up there by looking at your TV screen to see what the crowd count is before you go up. When I looked, it was almost always a few digits or zero.

The street is under construction outside. They are laying bricks. It was not loud, it will just be more Attractive when it is done.

Hotel breakfast was great! Location is great, 3 minutes walk to the popular Dotonbori; similar time to get to the nearest train station. There is no laundry service, but they do provide self-served washing machines - which is awesome! There's a spa at the top level (gender separated, no less), with an indoor and outdoor pool. The temple at the first floor is a nice touch.

For a relatively new hotel, the room doesn't come with USB ports to charge electronic devices. The bathroom itself doesn't have any place to hang towels or clothes, meaning you have to enter/exit the bathroom stark naked - perfect if you are travelling as a couple, not so much if you sharing the room with friends. The room also faces the road, and it does get quite noisy, especially when there are vehicles revving their engines on purpose.

Good location, close to Shinsaibashi & Namba area Plenty of shops and restaurants nearby. The skyspa on the 15th floor was a nice place to relax after a long day.

Since it’s located on the main road (Midosuji), you can hear cars/motorcycles during the night. The room size is acceptable for Japan standard, but the layout didn’t allow for much luggage storage space. The shower booth also didn’t have any place to hang towels or clothes. So you had to leave everything outside and get dressed there. Little inconvenient if traveling with friends/family.

Our family of 5 has a good 2 night stay for our first visit to Osaka. Very conveniently located near the heart of the Dotonburi, the Candeo provided a clean and comfortable space to stay. We had a single room with 3 wide single beds and two flat couches that turn into narrow sleeping beds. The capacity 5 room was located on the corner giving us two large glass window walls to view the streets below. The streets were quite busy all day. Occasional fire truck or ambulance sirens, and nightly motorcycle groups would roll by at about 10 pm. But would quiet down after that and sleeping was not a problem. The location is most convenient if you want to be near the Dotonburi. The nearest station is Shinsaibashi if you’re coming from Shin-Osaka station. We used the covered mall streets to access the Shinsaibashi. Osaka Namba station was a convenient walk as well. For check in and out days we rolled our 30” suitcases to/from Shinsaibashi station using exit 6 s it has access to an elevator and connected to the covered mall. The hotel appears to be recently built (we stayed July 2024). It’s very clean and very new feeling. The staff is polite and pleasant as typical for Japanese. They let us hold luggage there after check out for a few hours. The bidet toilet has auto open/close and flush in addition to the typical spray and odor elimination fan. This location also has gender segregated public onsen on the roof which we really enjoyed as it was our first Japanese onsen experience. From the onsen there’s a nice view of the city includes the back side of the large Donkihote arch. We did not purchase breakfast for our stay. Instead we used the 7-11 just one small block away.

Loud motorcycle enthusiasts groups roaring down the street at 10pm. Due to the excellent location, hotel price was higher.

Location and cleanliness of hotel. I hope they maintain it as that is really important. The staff are friendly and helpful. We arrived tired and hungry late at night and everything was mostly closed but staff help us suggest some places to eat still open. I also like having the washer and dryer that they offered. I like the toilet, shower and sink are separated especially a family of 3 where we share spaces. I also love the dining table, chairs and seating area.

Breakfast is expensive for what you get even with the discount offered for paying on time of checkin and the dishes need to be hot, it’s just a bit warm that by the time we get to the table to eat it gets cold. I wished they have microwave next to the toaster to heat up food. We also paid extra to be high floor on booking but we didnt get high floor on check in. So that was a bit of a bummer. I was too tired and hungry to complain.

Really great - onsen was super

The same little jingle everywhere in the hotel

Super near everything

Lack of common places to rest and gather, like a functioning cafe during the day

Great location, middle of shopping street Sky spa is a plus after a long day of walking

Only negative is no dry area in the shower Have to get undress/change outside before entering the shower.

Near train, clean, nice bath.

Wish they would provide rules/customs for mainland Chinese tourists. Throwing garbage on the hallway floors and in the public bath is not acceptable behavior. No Gym.

Perfect location right in the heart of Shinsaibashi/Dotonbori. It’s also close to subway stations and heaps of shops and eateries. The building is very new and classy, the rooms are neat and clean but pretty small for a family with 2 young kids, we were barely able to open up our luggage. We love that there is a bathtub despite the size of the room. There is also a smart TV where you could watch netflix on. The staff were very professional, helpful and polite.

There were 5 washing machines/dryers but the ratio is pretty low given the amount of rooms they have. Someone was using 3-4 machines at the same time so we had to wait quite a bit for our turn.