Very close to metro in a very quiet and clean district. Onsen and free ramen every evening are a plus. There is a good variety of Japanese dish for breakfast but quite limited choice for western breakfast.

Breakfast time is very early 6.30-9.30 AM which may be too early for those who travel from far and still adapt to the time zone

Small but functional room. Very comfortable bed, and many pillows. They provided pyjamas. Tea and coffee were also freely available. Evening noodle service and ice cream bars were super nice. There is a metro just on the corner.

We couldn't use the bath because of our tattoos. I respect to the rule but other hotels provided kind of concealer as a solution, to give the people opportunity to use their service.

Onsen with sauna and cold bath. Washing machine is located in the onsen changing room and it's also free of charge. Only have to pay ¥100 per 30 minutes for the dryer. They provide free ramen from 21:30 to 23:00 and have a good amount of free drinks.

the onsen was amazing and got to experience it all by myself around 3-4pm! the staff are soo friendly and try to help you as much as possible. the free ramen/soba was delicious and the room was quite spacious compared to the room we have in tokyo. just put your rubbish and used towels outside your door after 10am and they will clean it up for you! new towels hung on the door every day too.

the beds are quite firm and the pillows are very thin, so we had to request extra (but these were free). the location is alright but you will most likely have to transfer trains whenever you want to go somewhere.

Partner loved the on site onsen, breakfast included in room cost an Great location close to tubes

No tattooed people allowed in onsen so I couldn't experience it

Hotel with an onsen at this price is great value—no surprise it’s busy. There’s also a free washing machine within the onsen facility, though you’ll need a few 100 yen coins for the dryer, which is super handy. On the same floor, you’ll find vending machines and massage chairs. During our stay, they even offered free soup noodles as a late-night supper, which was such a thoughtful and lovely touch! A local supermarket is just minutes of walk.

We were double charged at check-in, but the refund was processed within seven days. I appreciate that it was resolved, though it was a bit concerning not to have it sorted before checkout.

I love and trust the consistency of the Dormy Inn experience, each with its own unique spin and value. The free ramen, nightly ice cream and unlimited use of the massage chairs was a highlight and made for the perfect base to recharge each day of our trip. It may be out of the main tourist bubble but it's why we loved it. Getting to explore a new part of the city with lots of food and transport nearby. When I read the reviews I was concerned it may be too far out of everything we wanted to see but it was surprisingly accessible with two stations only a 2 or 10 minute walk away.

The hallways and common spaces can get quite crowded and loud. Because of that I didn't really make use of the onsen as I would have liked. While it wasn't an issue for us, I would say if you're wanting to be in the heart of the tourist spots of Osaka, this may not be the best for you. However, if you don't mind the short commute, the value you get here is so worth it IMO

We love the late night ramen and the complimentary snacks! The onsen was my favorite! We look forward to it every night after a long day. Even my little 2 year old dipped his feet in the hot bath. I moved some furniture around and made enough room to open 3 of our suitcases. The staff were also extremely helpful whenever I asked for help. It's also only 5 minutes from the station we frequently took. Highly recommend this spot! It's also very quiet. Lots of restaurants nearby!

The bed and pillows were a little too hard for my liking, I requested a softer pillow, and it was so much better!

Booked this hotel mainly due to the onsen, massage chairs, and free ice cream + ramen which were all great. The baths can get busy at times but it was still really lovely and I like how it is more comfortable, and there is a choice of indoor and outdoor baths (not many people go to the outdoor one!). Good location close to metro and within walking distance of good food spots.

The facilities can get quite busy at times, such as the massage chairs, they are often occupied. Since this is a chain hotel, sometimes it can feel a bit soulless, and the staff are less friendly, but that is to be expected.

I have always stayed with the Dormy Group Inns in different cities as they always provide a decent public onsen (with hot and cold pools and a sauna) and on top they offer free ice lollies and ramen at designated hours. Location is a 5 minute walk from a JR station which is convenient. They also keep our luggage when we visit Kyoto.

On our second stay after we return from Kyoto we tried to ask to be checked in with a request that we paid the same night as we will like to settle using part cash(after dinner as we will like to use all our remaining yen) and part credit card but unfortunately their policy is very rigid and they rejected our request insisting we have to settle before we can access our room. We even suggested they pre authorised our credit card so they will be sure to be paid but again it did not work out. Eventually we have to work out the cash and credit card proportion and they are willing to accept both cash and credit card for payment before we can go to our room.