Staff were friendly and helpful. The location was great if you are exploring Dotonbori. The shower room and stand alone bath were amazing. The Nintendo switch and projector were welcomed additions to the accomodation. The space felt very cool and authentic.

The top of the fridge freezer had not been dusted for quite some while but otherwise the main areas were very clean and tidy. We have ourselves to blame but we didn't spot in description there were no sofas or comfortable chairs. The only seating were traditional Japanese chairs, which had no legs, arranged around a long dining table. This was a struggle because we are non-Japanese without the required flexibility to find these chairs comfortable. This was a particular concern because we stayed there for 13 nights.

It was very cozy and clean! Really good location, all the nice restaurants and to see bridges (dotonburi) are walking distance. Perfect size for a family of four, all necessities were provided! I love that they have enough towels and toiletries in the room for the whole family! The onsen bathtub was really comfortable with a chillax atmosphere at night~ A little special treat prepared for my daughters birthday was really sweet!

It’s a little bit dusty due to the carpet, but didn’t bother us. An extra would be nice too : )

Liked the onsen and the location, the nintendo switch with mario party was also fun. The people working for the company are really friendly and nice as well :)

Bed was really hard/stiff and the pillow as well, did get others on the third day so slept well after that. The plates are in a strange location, under the TV. Maybe label it for future customers

Location, location, location! Exceptional facilities and layout. Comfortable beds. Gorgeous private outdoor bath and garden (we stayed on level 5), quiet and peaceful, lots of freebies in minibar, excellent service.

Everything in this stay was amazing and well thought out! It was so comfortable and the outdoor bath was fabulous after being out and about all day! Complimentary drinks too and the customer service was outstanding to ensure won’t stay was pleasurable. Highly recommend!

Loved our stay here, our only regret was not staying more than one night. Close walking distance to Dotombori. Staff was very friendly and helpful, very quick response time if we had any questions. The place itself is amazing, very nice change from hotels, went and got food and ate it back at the room, played some Nintendo Switch. This place has thought of it all!

So many thoughtful touches in this space! Room to spread out after smaller rooms in Tokyo. The outdoor space was especially welcome. Staff was lovely and left a welcome gift for our kids - and for us. Nice respite in a busy city!

Couldn’t find plates or bowls, but otherwise perfect!

Chiharu who accepted us was so nice and welcoming!

It was a little hard to find. The solution was to chat with the office via booking app and get clear instructions including this google map link https://maps.app.goo.gl/bmQMVJUsPwEN8MjT9 and the entrance photo I attached.

Rooms were beautiful, including the garden bath area.

Location is great if you want to be close to Dontonbori Street where the main action is, but this also makes for a bit of noise into the early hours of the morning.

A great cosy stylish place with everything you need and a lot of extra's such as a hot tub, selfie photo stick, nintendo games, fancy hair dryer, good coffee, etc. etc.