The hotel is conveniently located right next to JR Takayama station and the Nohi Bus Centre that goes to Shirakawago. This was incredibly important when I realized after getting off our bus and headed back to the hotel that my phone dropped out of my pocket without my notice. I went to the reception and the staff who help me was incredible, going above and beyond by assisting me to contact the bus operator to look for my phone. Because of Tokyu Stay staff's quick action and communication, my phone was found soon after and I was able to pick up the following morning at the bus centre. There are also private and public onsen that can be used. Our group has tattoos and we were able to use the public onsen without any problem as we confirmed they allow tattooed people in the facility.

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The hotel itself is very new and the facility is a pretty good value for the price. Each floor was decorated nicely with local artist works. The breakfast was very nice with loads of options. All the amenities (toothbrush, cotton bud, comb, sponge and teas) are available in front of the check-in desk and you can grab as many as you need. All the touristy spot are in walk-able distance and the Takayama station is literally right next door.

Check-in staffs were rather slow and prioritizing their customer's situation (in my case of sorting out the parking space) wasn't really something that they are the best at. The hot spring was small but quite brand new. I am not very sure if the water was a natural hot spring or heated tap water.

- next to train and bus station so no hassle of pulling luggage - clean, nice, comfortable facility - room size is ok. Not too small for Japanese hotel - public bath is clean. - best thing: washer dryer is available in reach room. Really necessary for traveler

- I stay for 3 nights and they don’t make up room. Only replacing towel and cleaning dustbin. - very popular due to proximity with train station. Check in time only allow from 3pm and super long Q of people waiting to check in. I have arrived 40 min earlier but leave the luggage with the hotel and go out to grab a coffee. There are 20 groups in the Q to check at 3+ and by the time we get to the room is at least 4pm They could allow check in earlier to avoid congestion if room is already ready - it is so crowded that you have to wait for the 2-3 lifts before able to get in one - no plain water provided

Hotel just next to train & bus station. Walking distance to old town & morning market. Front desk staff are very efficient & helpful with transportation info to the folk village museum. Left our luggage with hotel & when we came back to do check in, our luggage were in the room:) The staff at the restaurant are friendly & helpful. Dinner is great, Hida beef & buffet. Breakfast is delicious, the Hida milk is so refreshing. We could wear the room robe & slipper about & in hotel & the onsen facility is great. The hotel is so clean & new. There is a washing machine & microwave in the room. Have such a great & relaxing stay at the hotel. Housekeeping is minimum & you have to bring your room towel to Onsen but we fine with it.

Just keep to whatever rule & regulations set by the hotel & all will be well:)

The buffet breakfast offered a curated variety of American, Chinese and Japanese food choices. We really loved the homey interior design of the hotel. Love the use of wood, textile, leather, washi and other Takayama crafts / local products throughout the hotel. Beds were comfortable; room size is bigger than regular Japanese sized rooms. Hotel provided Yukata and slippers to wear within the premises. We only tried the mixed gender foot bath; but it was a relaxing experience after a full day of walking. The hotel does provide both public and private (for an additional fee) onsen facilities. Location: the very short walk to/ from Takayama station and bus terminals is an added bonus.

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The hotel is conveniently located near the train station. We were able to leave our luggage before check-in, and it was waiting in our room when we returned. The view from the window is fantastic. I also appreciated the washer/dryer! The breakfast variety was good, and the room itself was clean and well-maintained.

There was no hot chocolate available. During check-in, it can get quite crowded, so it would be helpful if they had a separate counter to assist current guests, such as for picking up keys to the private onsen.

The best location ever - next to JR station and Nohi Bus Station. Imagine you can reach your room immediately after getting off the train or bus journey. It is only 10 mins walk from the Old Town. A new hotel that exceeded my expectation. Very clean & comfortable. Do try the dinner buffer set; it is so worth it and delectable. There is a private bath option too which is payable (rather affordable) and it is a first-come-first-serve basis. I would highly recommend to all to stay here.

Wish there is a fitness room.

Very close to JR station and Bus Centre. Nice breakfast consisting of Japanese and Western. Have public bath, foot bath and private bath ( need to pay for private). Enjoyed the hot bath.

Limited cleaning, only daily change of towels and clear rubbish. Washing machine is 2 in 1 type. Cannot put full load cos the dryer won’t be able to dry the clothes. Have to turn on dryer again to fully dry clothes, which is also automatically set.

Room is spacious and clean. Hotel is just next to the station. So too, the Nohi bus Terminal. We took in the Nohi bus day tour to Ainokura Gassho village and Shirakawago for 8000 Yen per person. We also used the Nohi HW coach to Kyoto for 5000 Yen per person. I really enjoyed the colourful mountain and high plateau river views from the coach. Takayama is a delightful place to wander around. Eat at the many restaurants in the downtown areas rather than in the old town. There are more to choose from and cheaper.

Surprisingly, most of the cafes and restaurants opens only from 11.30am - 2.30 pm and 5 pm - 8pm. There is aways a long queue at the eateries.

Compact, efficient, high quality amenities. The location is perfect, just next to Takayama station. there is private onsen available to book too. There are washing machine & microwave provided in every room too.