Nelson and his entire team are very friendly, ready to help you with everything, with directions, with taxis. The hotel is located in a popular neighborhood, where you can see the real, everyday life of the people of the neighborhood. It is quiet. Everything is very clean, with a rooftop where you can cool off.

The room receives the sun all afternoon, which makes it warmer at night than the temperature outside. So you can open the door, create a draft to cool it down, before going to sleep.

The hotel was OK for the price. It's convenient for anyone who has a flight to catch early in the morning or sgr. It's quite Abit difficult to find with Sat Nav, but locals are quick to assist when you get lost. There is a local food restaurant called SHAKE HANDS, and the food and staff are friendly. The food and drinks are affordable in the shake hands bar/ restaurant. Round the corner are shops and mini supermarkets. If it's for 1 or 2 days, it's handy to stay.

The mosquitoes The windows don't have a net, and some window slates are missing,

This hotel is very basic but it is superb value for money when you consider what is offered for the price. Nelson and his staff are extremely helpful and amenable. Our bags for delayed on a flight from Nairobi to Mombasa and Nelson helped us with phone call to the airport to get them back. The breakfast was excellent and the rooms were spotlessly clean. Someone was on hand to let us into the hotel in the early hours of the morning and Nelson even organised a driver to pick us up at the airport in the early hours of the morning.

Nothing. As I mentioned the hotel is relatively basic and in the centre of Mombasa. However, everything was good.

Very kind, friendly and helpful staff. Very basic but enough clean, calm and comfortable room to stay one or two nights. No air-condition but there is a fan. Temperature in the room about 25 - 27 C, so acceptable. A little bit slow wifi and small bathroom (African style: no shower cabin, micro sink, no toilet board, only cold water). Transport to airport or downtown tuk-tuk (about 500 KS one way, 20 minutes) or taxi only. Surroundings: typical Mombasa suburb but not so noisy. It looked safe. Breakfast good enough: two boiled eggs, bread, margarine, instant coffee. Key advantage: price!!! and staff.

Bathroom, distance to downtown, slow wifi.

The place was clean. The staff available was very helpful and kind

There are no digital taxis in the area at night. It was difficult to get one. However the staff helped find a local taxi

Staff are amazing and value for money excellent. close to airport. There is a a very reasonable place to eat a few minutes walk away. ( as well as ATM for cashwithdrawl)

I chose Cingaki Hotel due to its proximity to the SGR station and to where I needed to be in Mombasa. If you travel light and arrive by train, a matatu can bring you fast to Mikindani for ca. KES 300. The hotel itself is lovely, the room had everything I needed and the rooftop is beautiful. While it's true that platform taxi drivers (Uber, Little, ...) don't like to pick / drop passengers in Mikindani for its rough roads, the hotel staff will assist you with transport. Additionally, it's a mere 4-minute walk from the hotel to the matatu stop where a minibus to town will cost you 50-70 KES. From the practical arrangements it's noticeable that the hotel owner himself is an experienced traveller and he has recruited a truly friendly staff. I felt welcome and I'd consider this place for leisure trips, too, especially when arriving late with the train!

Nothing

The stuff members were friendly and helpful. Nelson, Nancy and Jennifer all of them helped us to settle in nicely. The place was clean and the wifi is connecting so well. We had the best time of our lives

A great surprise. Really good value, clean, comfortable and staff (Nelson, Nancy & Jennifer) were excellent. A very comfortable bed with well fitting mosquito net, a good ceiling fan, great rooftop b'fast and a good price.

Clean and friendly staff

No food served on property