Decent hotel in the heart of SF, making it easy to get anywhere in the city. No need for a rental car here (we personally changed our car reservation to not have one during our stay, since it’s valet only and no in/out option). The surrounding area gets a little dicey at night but just have your wits about you. Staff was friendly, room was spacious.

We were told of a “grab and go” breakfast in the morning but when we arrived downstairs, there was only coffee. We opted to visit the cafe next door instead. Also, the $40 guest amenity fee is bizarre, even though we didn’t use any of the “amenities”

The room was spacious and comfortable. The bed was very comfortable with very fluffy, cozy bedding. The facility was clean and well maintained. I didn't take advantage of the services this time but you could tell this hotel is very dog friendly. Their attached restaurant and bar lounge area also looked very nice but my schedule did not allow for me to enjoy them.

I was disappointed at the breakfast offering. They only had grab and go breakfast which is fine; but was crazy overpriced. Since they have an attached restaurant, I would have liked to have a warm, made to order breakfast. If getting breakfast, pass on it here and get it at a cafe near by.

I really enjoyed the atmosphere of this hotel. It is very modern and has plentiful amenities. I enjoyed the breakfast every morning even if it was not much, it was enough to get our day started. Staff was very helpful too.

Parking is very difficult if you have your own rental car, so you are basically forced to get Valet if you want to have an easier time, but unfortunately you can only take it until 11 pm which limited us somewhat.

The room was large and nice with a very comfortable bed and a roomy bathroom. The staff was helpful and very pleasant. The location was fantastic with access to buses, streetcars, and the Powell cable car just a few hundreds yards away. We were able to easily travel to any part of the city.

Spacious rooms. Clean. ‘Playroom’ was actually a games room with free pool table, pinball, shuffleboard (great fun) and other games like giant Unp available from reception. Gym with high-quality equipment. Very helpful/courteous staff. Close proximity to Market- and Powell St transportation. Public parking ($44 per 24 hours) one block away

Limited breakfast/dining options at the property

Very kid friendly! 14 year old son loved it! The game floor was a hit! The hotel had 2 pool tables 2pinball machines and shuffle board. O yes and a large pegboard wall game. The points were on the first floor and the balls were dropped from the second floor. Wish we were there longer. So much more we wanted to try!

The only negative thing is Someone else had left food in my refrigerator. When I called staff they were VERY accommodating. With in minutes they were there to clean in up.

Great size room, very confortable bed, nice sheets, well appointed bathroom. funky modern interior and feel to the hotel.

I dont watch TV but the free view option had very bad reception which seems to be standerd all over the states from my experience. Just a note but didnt impact on my stay.

Decor was great and felt different, the games area was so fun for our kids, it was welcoming, clean, modern and we loved it so much that when we returned to San Francisco for the third part of our travels we cancelled the hotel we were due to stay at and returned here.

The location is very close to tenderloin, go one block further and you’ll find people walking around shouting, swearing at nothing, really bad drug problems it seems and it doesn’t feel very safe. that said just walk the other way and you’ll be in union square and feel much safer.

Fun property with lots of great visuals, the playroom was a lot of fun. One of the staff members was exceptionally helpful and kind, big thank you to Paris at the front desk.

I found every other staff member (other than Paris and one security guard) to be a bit unapproachable and borderline rude.

Very large room, spacious desk area, good Wifi. Price was reasonable.

I was on the top floor and there was some kind of fan noise. Worse, the air conditioner was extremely noisy