The best service that you can imagine in a Luang Prabang hotel. Pinky has helped us with suggesting activities and organising them, and at a competitive rate. The hotel shuttle was flexible around our schedules and was more than enough to compensate the location of the hotel that is slightly further from the city centre.

Not much really; as said the location is slightly off center, and there was some noise but mostly due to the NYE.

This is an exceptionally charming hotel with great access to the night market via their free shuttle. I've stayed at hundreds of hotels and I must say that Pinky was the best. She really went above and beyond to arrange for the taxis, activities, booking tickets for the train and even helped us find a fantastic free hospital for kids nearby. We are so thankful for her help and she was the first we contacted!

Nothing

Welcoming and clean hotel with great staff. I loved that I could borrow a bike everyday to go to the centre of Luang Prabang (10 minutes on a flat road). Comfortable bed, available snacks, the room was cleaned everyday. Shuttle bus is a plus (to and from the hotel, 3x/day), as well as motorcycle renting (10$/day).

Breakfast was not included in my reservation and it cost 10$, which I find expensive (although I didn’t get to see/taste it…). If you want to stay in the centre, maybe it’s not the best location for you and you can find a hotel in the centre for the same price.

The hotel is in a very pleasant old Colonial building. The staff are very very friendly and helpful. They couldn't have been more so, arranging a wonderful trip to the waterfall (and recommending an excellent restaurant there the "Carpe Diem"). They also organised a fantastic boat trip up the Mekong River for us, with a really good meal on board, for only $30 each. The hotel also has a free shuttle into town and back, in a rather eccentric old rattletrap (which can also pick about 8-10 people up from the Airport, with bags, though not free on that journey).

The breakfast was OK but quite expensive and not brilliant. "Ham"=spam, scrambled egg=chopped up omelette. And much better croissants can be had at the Zürich Bread outlet. But breakfast is not compulsory, and in any case our fellow travellers liked the omelettes a lot.

Pinky, the owner makes this place, so helpful and willing to accommodate where possible. There is a free shuttle service into the night markets, which is also a short walk away, half of which is along the Mekong.

There's nothing really not to like. Trips and minibuses can be organised and being owned by a local you're supporting families.

Beautiful hotel and great English speaking staff. Pinki at the hotel could not be more welcoming and helpful. Great restaurants and shops around the hotel and a short drive by Pinki into the night market. She also arranged our visit to the waterfall and gave us great advice on what to see.

Nothing our stay was perfect

Our stay at Vangsavath Hotel was so great. The staff were incredibly friendly and helpful. The room was very nice and comfortable with a lovely deck outside. The hotel is a ten minute drive from the city centre but there is a free shuttle service provided by the hotel and also free bikes available. I would definitely stay here again.

Nice and comfortable rooms, with good ac and mosquito net in front of the window. Good shower with good pressure and hot water. The staff was very nice and helpful and made sure we had everything we needed! The hotel is a bit outside of the old part of the town but there is a shuttle service and they drove as whenever we wanted into the city (5min).

Our room went out to a little street and it was sometimes a bit noisy at night.

Family owned and operated. Very lovely family. Accomodating to every need. Don't let the location deter you from staying here. The hotel provides transportation, even after official hours. Just let them know and they are more than happy to help.

Nice old style colonial hotel. A wee bit out of the way, but they provide a free shuttle service into town, the staff were excellent, they couldn’t do enough for you.Hotel wasn’t new, but kept very clean. Nice and quiet location with little garden to the rear of the hotel.