Great location on the beach with lots of restaurants nearby. Staff are super nice and helpful. Room was great and housekeeping did a great job. We loved the live band Mix n Match - they really livened up the evenings. Swimming pool was big and lots of activities for the children. Also loved the adult’s infinity pool and Suasana Spa!

Wait staff in Cassia restaurant need better training - they have a great attitude but clearly not well trained. Laundry service was prompt but clothes were not ironed properly. Pool did not have a lifeguard (there were signs warning that there is no lifeguard)

Friendly, courteous, and helpful satff. The front office was excellent and tried their best to provide the best possible stay for the guest. I was fortunate that Emma was very helpful and had a friendly disposition while communicating. She was also patient and tried her best to resolve any issues that arise. The breakfast spread was excellent with a great variety of food to choose from. The staff worked hard to keep things clean and presentable with their ever friendly smile. The housekeeping did a great job to ensure that the room was always clean and replenish the bottled water daily. Although the price is a bit steep, it was value for money. A great and wonderful stay at Park Royal, Langkawi.

We loved our stay at the Parkroyal. Clean, comfortable room, fabulous pool and facilities, great location on the quieter beach with just a 10 minute walk to the main beach. The staff were so friendly and helpful and the restaurant went over and above to accommodate our daughter's gluten free (coeliac) diet. We wouldn't hesitate to book again.

This is a brand new hotel, clean and modern, located on a beautiful stretch of beach. There is a massive pool on the main floor and a super cool infinity pool overlooking the ocean on the 5th floor. Ordering room service, snacks/drinks from the beach or pool are done using a barcode, which links to an app to place your order. Very convenient and efficient...I can't wait for all restaurants/resorts to implement this.

No proper coffee machine in the room. Most all hotels have pool coffee machines this day and age.

Liked the location and loved our room with a beautiful balcony and view. Food was also very good

I didn’t like the fact that we never had really hot water for showers. I could not hear the tv and could not adjust volume I did not appreciate that we were not not informed of roof top pool closure until the day before we arrived and not informed of restaurant closure until we were there. We asked for wake up call which we never received and for booking a restaurant which did not happen either The dining room was also full of buckets to collect water

Everything was awesome. Everything's still clean as the property just opened in Feb 2023. Convenient - near to the beach, walkable to Pantai Cenang. View is beautiful. Wish I had a higher floor though as the pool was at level 5 and the noise from the pool and the grass cutting machine noise were a tad audible (noisy) for me.

A really noisy "neighbour" in room 712 who stirs the coffeeshop with loud (clinking) noises and shouting at the top of his voice in the morning.

a) Our family (2 adults & 2 teens) were at Premium Seaview Room (2 King Size Beds, corner unit). Very spacious and comfortable. Even though it was 2nd floor, sea view was amazing. Aircon was cooling almost immediately after entering room. b) The infinity pool was relaxing and offered great sea awesome. The large pool at ground floor was good too. c) Staff was friendly and welcoming. d) Easy parking with our rental car, check in and check out. e) Loved the madelines, pancakes and waffles.

Minor points: a) Breakfast could have more variety. It was almost the same for 4 days. Kuehs ran out and were not refilled. b) Pillows were too flat for our liking c) Would be great if they can provide clothes rack since guests will need it for drying swimming and other clothes d) Expensive

Quiet beachfront; best location for sunset, not as crowded as paintai cenang's public beach. Location; walkable to pantai cenang shops and restaurants. New hotel so amenities were good.

Check in was slow, took almost an hour.

Adult only pool on Level 5 was amazing, quiet and peaceful. Room was spacious, clean, and beautiful ocean/sunset view. Breakfast buffet lots of choice.

SPA/massage not necessarily worth the price you pay - not up to standard.

From the point of arrival to us departing today, all of the team at Park Royal were nothing short of exceptional. They were attentive, polite and all ready to assist whenever possible. We felt very welcomed and taken care off throughout. The hotel has newly reopened so it is super clean throughout. The rooms are huge and the amenities provided are all you need. We spent some time at the infinity pool which was near enough empty so loved it! I had a facial and it was one of the best facials I've ever had - I wish I got a massage now too! My husband used the gym which was equipped very well. Great location, only 15 mins walk from the Cenang beach so close enough to the entertaining nightlife but distant enough for some privacy. If we come to Langkawi again, we would defo book this place again! Oh and the beds are perfect, slept soo well!

The hotel wasn't quite ready for full launch for our stay as only 1 of the 3 restaurants was open and the opening hours for the activity centre and pool was slightly restricted which I believe is down to the number of staff, however I have no doubt over the next few months, this will all change! Saying that, still loved every moment!