It was in a safe area. Clean & quiet hotel. Staff is friendly. It would have helped to know Spanish, but that’s on me.

The pictures are deceiving. I originally booked pool view side, I later upgraded to have a Marina view. I received neither. Street view, looking directly at the Canadian Hotel across the narrow street. I immediately requested a room change, they said they could not refund the difference, but they would comp breakfast for my stay. Not to get to detailed but that did not happen.

Very clean, good central location. The chef Raul went out of his way to accommodate my wife's dietary requirements.

We were there for 2 weeks; so some of our concerns should be viewed in that light. No coffee maker or mini fridge in room. The hotel played music around the pool area daily the volume was just a bit loud for normal conversation, but was turned off everyday at 9pm. The Beach Club is not attached to the hotel,it is a short walk away. Nice beach, a lot of fishing boats tied up in front of the beach.

The property is located right on the marina. Easy walking distance to nearby restaurants, pharmacy and souvenir shopping. Yet it’s quiet enough in the evenings. The staff at the resort is outstanding. Great customer service. In case you need clothes washed they contract with a company that picks it up and returns it washed and folded for really cheap. Also, the hotel can exchange dollars to pesos at a reasonable rate.

The beach club is nice because it has an additional pool. shirts and restrooms but the drinks are way over priced. Paid $25 for two drinks and a water bottle. The beach is okay, very small and dirty, doesn’t seen to be maintained.

This hotel is bare bones. No fridge, no coffee maker, very basic amenities, not like the hotels we are used to. That being said, we adjusted accordingly and really enjoyed our stay! The hotel entrance faces the marina entrance, and our room balcony was spacious and looked over the marina. Our door faced the beautiful view of the pool, and we swam 3 times a day. The location was perfect, a 35peso taxi ride to La Crucecita and a 5 min walk to the beach, restaurants, convenience store, and some tourist shops. We walked 10 min to the Elektra bank, and another 5 in walk to the grocery store for a styrofoam cooler, ice, and drinks/snacks. Otherwise taxied to downtown and back to hotel. Buy your amenities at the grocery store first thing, like towels and sunscreen, or you'll pay double from the shops. This was a perfect little place, and we can't wait to come back to Huatulco!

Visa machine is spotty, we forgot to switch to international banking, so had an extra trip to the bank to exchange money to pay our hotel in pesos. The weather was very hot and muggy, we were uncomfortable in the heat. Our room had great A/C thankfully! Go for a swim and breakfast early in the morning, have a siesta in your room from 12-3/4pm then all the good stuff happens at night in La Crucecita... food carts (cheapest place to eat), night shops, music and bars!

We stayed 2 nights to start off a month long stayin a tiny beach town. The breakfast nice, we really enjoyed the beach club which had great food & service and its own pool! The service around hotel pool was slower. We liked wandering around the marina and were able to get groceries just up the hill for our next stop.

I felt the bathroom was dark & dated.

Aesthetically pleasing hotel without spending flashy resort prices. Beautiful pool with drinks service. We had a corner room overlooking the marina with the bigger balcony. rooms are quiet. The wifi has been improved since we stayed here in 2019 and is now nice and powerful. excellent breakfast in restaurant. We’ve stayed at this hotel many times and recommend going with them to check several room options before taking all your bags up as there are no lifts. corner rooms have way bigger balconies.

nothing not to like

Loved the views and that we could walk almost anywhere . Loved the beach club Loved the staff

As a former pool.owner I was disappointed at how little the pool and pool area were cleaned

The architectural style and well kept grounds are very charming. The property is well maintained even though the property is older and some areas are well worn. The location is next to the marina and local shops which offers a sense of commercial vitality without being noisy. We loved our room with a large bathroom and large shower made of travertine and the small deck with french doors. The bed was firm yet comfortable with cotton bedding. We prefer cotton bedding. We liked using both the pool area and beach club. We had a snack and drinks at the beach club bar of Tuna Ceviche and guacamole. Both food items were delicious.

Very few staff speak English

A/C worked great. Beds were comfortable. Close to the Marina and a marketplace. It has a few parking spaces in a gated area. Pools were clean.

Pool closes at 10p seems a bit early when on vacation. Also, tiny Itty bitty bugs all over the walls and on bed and dresser and bathroom. Also beach club is a walk away. This hotel I NOT close to the beach area, you must walk thru the marina and aways. Pictures make it seem that is beach front but it's not

We really appreciated the superb location with a balcony right over the harbor. We also appreciated the staff for changing our room for a better fir for us.

It is a challenge for such a big hotel to not have elevators for all of the luggage etc. We also found that the blaring music all day and all evening at the pool side felt invasive after a few days.