After visiting the area few times I'm pretty confident this is the best property in Huatulco - the hotel is beautiful and the facilities are excellent, all the way from the top with the beautiful balcony overlooking the bay, to the palapas on the beach.

The restaurants & bars at the hotel are a bit disappointing when compared to the overall quality of the property. Drinks by the pool are quite good, but food at both the beach club and the restaurant at the top is quite underwhelming given the general price point. The Quinta Bella on Chahue has much better food options (and for lower prices too!) so we ended up taking cabs and eating out multiple times, even though the scenery and location at the Quinta Real are far superior.

The property is beautiful - MUCH better than the photos. The breakfast was amazing and a great deal for what they offer. The view is great. We LOVED having our private pool. We checked out the public pool which looked kind of run down, so we were glad to have our own pool.

The AC in our room hardly worked. It was cooler than the temp outside, but we sweat all night and had a hard time sleeping. 3 times they checked it and said everything was fine but it stayed hot. The staff was friendly for sure, but not overly nice or helpful. We didn’t realize tips weren’t included the first day and didn’t tip and then received bad service. When we realized we tipped nicely and then suddenly they were more attentive. Nothing wrong with wanting tips, but at a luxurious place like that the service should stay the same regardless.

+ Location: beautiful overseeing the Tangolunda bay lobby and rooms. Really close to the city Center ~10-15 minutes by cab. + Service: super friendly staff willing to help at every step of the way. + Facilities: the pool, restaurant, lobby and beach facilities were amazing.

- Restaurant: breakfast and dinner are missed opportunities. The restaurant is beautiful and has a great view but the food does not live up to the expectations of a 5 star hotel. It would be great for breakfast to have a proper coffee machine. - Internet: wifi was not working in our room nor in common areas for various days.

The room was beautiful. The beds were comfortable.

The prices in the restaurant were as high as you would spend in any major City in the world. Although I understand this in some capacity it did seem hard to understand how inflation at this level was necessary to support the running of the business here in Oax. The quality of the food was passable but miles away from quality in other restaurants charging prices like this. I can only hope this establishment passes on the extra revenue to their staff and is a choice employer for this reason. Otherwise I would say it was absurd at 95p for coffee for example....

We were on our honeymoon. Staff was fantastic and always very helpful. Breakfast was always very good. Restaurant was nice. since the hotel only has about 28 rooms it always felt very private and perfect for couples or honeymooners. We had one of the suites with the private pool. Room was huge. Bathroom with a nice jacuzzi tub. 2 balconies, one with a hammock and below with the private pool. Sea views were amazing as it is on a hill. It was a fantastic honeymoon and everything was brilliant. We will be looking to come back in the future.

The mattress was maybe a little bit too soft for our liking. Other than than everything was flawless.

The resort was beautiful. Staff were attentive. Claudia, the assistant manager, was amazing. She took a situation that wasn't ideal and made it better with her customer service skills. She treated us with absolute respect. I would recommend this resort on Claudia alone!

The location was not great for us as we had business in town and would have preferred to be closer. The pool is far, and it's quite a walk downhill. It's not great going back to your room as it's now all uphill. That said it was a beautiful location and I would highly recommend.

Staff are the best: so friendly, so professional, really spoil you.

There was no chest of drawers or dressing table in the bedroom. That is really necessary as there is only one closet with a few hangers - it was not a real problem for us as we went for such a short time but it would've been if we stayed for longer. Also, I was disappointed with some of the cocktails at the beach (daiquiri and aperol spritz were not tasty and very watery) although some others were great (tamarind margarita and pina colada were very good). Finally, the hotcakes at breakfast were served with maple flavoured syrup rather than proper maple syrup: that is unacceptable in such a beautiful restaurant with such nice food: charge more if you need for the hotcakes but serve natural maple syrup please!

Breakfast was delicious! We love the food and the view. And also they were serving what you chose, which avoids the food to be wasted. The King Suit was perfectly designed, the balcony and the huge hamak was amazing. Pool was clean. Hotel crew was very fast and helpful. Hotel was very clean and nature friendly, we could hear the birds and the waves. Every detail was thought perfectly, the furniture, the roof, the supplies, the jakuzi with an ocean view was priceless. We appreciate the good taste in every detail.

Wi-fi connection can be better.

Small hotel with beautiful villas and beautiful views.

The staffing levels need to be increased. The same team that provided attentive service throughout the day at the beach was also tasked with duties in various areas during the evening meal. This indicates a need for a larger workforce to ensure both consistent service quality and employee well-being.

Location and views were excellent. The room was large, had everything required for a comfortable stay and wonderful views. Friendly service. Common pools were nice.

Towels at the poolside were not great and definitely need more sun umbrellas. Service and set up at the beach was poor. Overall service at the beach club (pool and restaurant) could be improved.