Most comfortable bed I have ever slept in, in Mexico, EVER. Everything is high quality like you would have in your own home. The sheets, the comforters, the pillows. It’s is a beautiful old colonial property, completely redone with modern amenities and stylish, minimal but comfortable design and furnishings. It’s pet friendly and the people owning and working here are very kind and accommodating. I stayed in 3 different rooms over 6 nights and I hated to leave. I am an interior designer, I am particular about everything and I thought this place was wonderful. Great Job!

Nothing I liked everything

This hotel is amazing. Beautiful calming decor. Convenient location close to shops and restaurants. Lovely large room with excellent shower. Great swimming pool area. Efficient wifi. Best coffee we've experienced in Mexico on request. Numerous TV chanels (in English!). And incredibly helpful friendly staff. Just book it!

Nothing

My wife and i just returned from a week in Merida, anchored by this wonderful hotel. The owners and staff embodied the traits we have come to love in the Yucatecans; friendly, helpful, kind,with a little Italian thrown in,as in a full coffee menu available free all day upon request.Our room was spacious with a great bed ,pillows,linens.Relaxing common areas and nooks,and a pool that is an actual pool,(not a large bath tub).All in all Acqua in Bocca fits like a favorite shoe;all day comfort,and style to boot.Oh,and the location is probably the best in the entire city; equidistant from the Zocalo and the Paseo. And check out the price..Well done! .

This boutique hotel looks even better in real life! The owners Gino & Danielle are incredibly hospitable, helpful and extremely hardworking. You can tell they have trained the staff to hold up the same traits. There is someone there 24hrs a day always ready to assist you! The place has been open about a year and a half, yet still felt very new. When I arrived I was greeted with a bottle of cold water and a cappuccino - they have a wonderful coffee machine and will make you complimentary espresso based drinks. The rooms are spacious and very clean. All have private and separate bathrooms! For the last couple of nights I stayed in a suite with a large balcony attached which in turn has a fan, table and chairs as well as a hanging chair and plants!!! From the balcony I could see the beautiful shaded pool which was a very welcomed amenity in the April heat :) Can’t wait to come back !!!

Nothing - I loved it!!

Everything. Best hotel I have ever stayed in. Saltwater pool very important for me as I'm sensitive to pools with lots of chlorine so I was able to enjoy this one for hours without any worries. Stayed in Merida for AFHF 2024 in the heat of June and I am so thankful I splurged out on a nice hotel because there was nothing I wanted to do out and about in the June heat. Worst time of year to be there but this luxury hotel made it bearable, and enjoyable even. Walkable neighbourhood with lots of restaurants, cafes, and shops nearby. Hotel was not offering breakfast or food but they did make espresso drinks and have cold bottled water. The mini fridge worked well and I was able to stock it with snacks from the local supermarket so I was sorted. Air conditioning got super cold worked very very well

Loved all of it. Cannot think of a single complaint.

Location and staff are absolutely perfect, and the hotel itself fulfills all requirements for a great stay in the city of Merida. Room is very large, bed comfy, toilet separated from shower is useful too. Small bottles of water every time we returned to the hotel was a great gesture. Definitely book this place, we stayed for 6 nights and will definitely return here if ever in Merida again.

Wifi signal in room isn’t always equally strong, and once the cleaners hung our wet towel (which was on the floor) against our clothes on the wall. Not great, but maybe a one-time thing.

Small-scale hotel ideally located in the center. During our stay, the front street was opened up for maintenance. Despite this work, we had a very quiet room. You first walk a long way into the very tastefully decorated building before you reach the rooms. We had room 16. Everything was perfect, even the smallest details were taken into account. Parking turned out to be no problem, we were always able to park the car in the street immediately to the right after the hotel. The hotel does not offer breakfast, which we actually found an advantage. Many restaurants in the area offer breakfast. We thought the hotel was the best during our holiday and would definitely book there again.

If we have to mention one point for improvement, it is the visibility of the (first and last) steps of the stairs in the building.

It was very hot in Merida at that time and it was lovely to cool down in the large pool. I enjoyed a complimentary cappuccino every morning at the coffee bar. The staff were great and even helped me book an emergency dental visit. Air-conditioning in the room was lovely, never an issue with it.

It would have been nice to have been able to order even a limited menu, snacks, or a breakfast but there is no restaurant. Also there really should be a mini-fridge in the room for cool drinks or take out, or snacks. Having Netflix or some streaming service for the TV, even for a fee, would have been good.

Very comfortable hotel conveniently located near everything. We loved our stay. The staff is super friendly and helpful; the room lovely; the location perfect. The A/C worked well, and there was a ceiling fan to supplement or use instead, which facilitated good temperature regulation of the room. There was a mini-fridge in the room, abundant bottled water, free coffee, info on cultural activities… highly recommended!

Nothing. (Though I might suggest they check the shower because it has a tenancy to drip a bit even after you finished and shut the water off.)

The room was amazing, the balcony lovely and the hotel is so beautiful and comfortable, with sofas and chairs all around. The bed was huge and extremely comfortable. All the staff are extremely attentive and friendly and could not be more helpful. The pool is wonderful- clean, refreshing and large. In decades of foreign travel, I'm not sure I have ever stayed in a lovelier place. It is extraordinary value for money and if you plan to come to Merida, there is only one place to stay.

Everything is perfect! There is nothing to improve.