All the staff was extremely nice. Good breakfast with nice choices from a menu. We had to leave early the day we checked out and they prepared a take away breakfast for us. The hotel has some nice areas that unfortunately were empty most of the time; pool, garden, seating areas and a food court (Mercado 41) at the hotel.

I didn’t like the location. It’s about 15 min walk from the main square - about 10 minutes of it was on a poorly lit street, with very few people walking (didn’t feel very comfortable walking after dark). Regarding the hotel it self there were two things we disliked: the lock on the door was very weak (like a indoor lock) and it was a bit noisy - the windows didn’t all have glass in them (just a mosquito net and a wooden shutter)

I thoroughly enjoyed our stay at Valladolid in this exquisite boutique hotel. The check-in process was remarkably smooth, and the front desk staff proved to be not only warm and friendly but also incredibly helpful. Opting for the breakfast addition to our reservation turned out to be a wise choice, given the excellent breakfast menu, and the option for box breakfasts provided added convenience for takeaways. Situated in the heart of Valladolid, the hotel was within walking distance of all the attractions and hotels we wanted to visit, with ample onsite parking available. The restaurant staff went above and beyond by assisting in warming milk for our toddler during our stay. Overall, we are delighted with our experience here and wholeheartedly recommend this hotel.

WiFi connection is a bit patchy in certain areas within the room.

Everything! The hotel is one of the best in Valladolid. It's very reasonably priced, we had breakfast included which was a very good spread. They will pack your breakfast if you want to start your day early, like we did the day we visited Chichen Itza. The staff is very friendly, very helpful. The hotel is located at a walking distance from the all the places you want to visit in Valladolid, so you don't need to take your car out unless you are going to Chichen Itza or Cenotes. The rooms are very clean, staff is prompt to clean your room everyday. The 3 night stay in this hotel made our trip to Mexico more enjoyable. Highly recommend staying here!

Absolutely nothing!!

Very friendly welcome from the receptionist, something you rarely experience. There is parking in front of the door, but there is also a private (somewhat difficult to reach due to one-way traffic) site in a side street. We stayed in room 2, large room, very quiet at the rear. Good night's sleep, no traffic noise. The city's central square is about a 15-minute walk along a somewhat busier street, a route that is also easy to do in the evening. Breakfast is in a restaurant belonging to the hotel, with sufficient choice. We would stay there again.

No annoying shortcomings.

The hotel is beautiful, the room was very spacey and both beds really comfy. The staff of the hotel is super lovely, sweet and helpful. We have stayed in 3 other hotels in México so and the staff here was really outstanding. The pool area is nice but nothing super fancy. The breakfast was great. Juice, coffee, tea, some fruits with granola and toast & jam are served. And we could order one breakfast dish from the menu. The hotel has parking spaces infront of the hotel and another space in the back.

The wlan in the room was not the best

Hotel Waye is great! Fabulous decor, good value for money, and really friendly staff and reception - which is open 24/7! The pool was clean and nice. The included breakfast was DELICIOUS! So much choice as well!

A few small improvements - the 'double bed' was more like a large single and while it was comfy it was not really big enough for two people. Secondly, there aren't many pool loungers and the pool area is rarely in the sun - just something to note if you're planning to lie by the pool!

Swimming pool was very helpful for such hot weather in Valladolid. Very peaceful atmosphere in the hotel. Staff was very friendly. Our room (Standard double) was very spacious and clean. We would repeat.

There was no shadow to lay at the swimming pool area during certain times of the day.

Diverse breakfast choice (perhaps the best we had during our stay in Mexico). We recommend the hot cacao cakes and avocado toast! Nice and spacious rooms with daily cleaning. They also offer laundry service which is good. A bit further away from the city centre but most of the important things can be reached within 10 mins by foot (ADO bus, taxi colectivo, food&drink places). Friendly staff.

Poor wifi connection in our room (but good in the reception&bar area so we just went there). DO NOT rent their bicycles. Not that they are only extremely uncomfortable, one of them also broke down during our visit to a nearby cenote and we had to walk back home for c.1h30min (they did not charge us though because of this incident). Staff is nice but sometimes feels like too friendly, perhaps also slightly fake nice.

lovely looking apartments, good wifi and airco. the hotel has a restaurant for breakfast, but is also open for lunch and dinner. Can come in very handy in case of late arrival or when you are too tired to go anywhere after a day of chichen itza!

Location is a little off, especially since it was not a cheap stay. We also feel that that the hotel should provide a watertank/tap and a glass carafe instead of all the little plastic bottles. It is a lot of plastic waste and you will need to go to the store anyway for more water.. as it is HOT in Valladolid (do not let dehydration ruin your vacation ;))

The hotel was so nice and beautifully decorated. The staff were also really helpful and sweet - the outside area with food and a bar is a great bonus. The breakfast was also good !

The bed was quite small for two people and the hotel itself was quite out of the way and you had to walk down some odd paths from the centre but it didn't feel at all dangerous!