Very good location.

My room. I wish I had been notified that it was on two levels. You walked in and there’s a bathroom and walk in space for clothes, then stairs to go up to the bed. Would have preferred it all on the same level.

Fantastic building, we had a huge room upstairs. We have seen a few nice Riads but this one was truly special. The stuff (Omar the manager and everyone else) answered all our questions regarding local food and we enjoyed it all. The breakfast was more on the sweet side but lots of jams, yoghurt, coffe tee, very fresh baguette a d eggs any style.

They have some reclining chairs in the opulently decorated room that has a black metal frame that is really hard to see. I hit my leg badly twice in the same spot quite badly. My mistake and easy to fix. That’s the only reason for a “9” in comfort. 😀

Beautiful setting with both our rooms like a mini palace

Just a bit more lighting in the rooms would help

The detailed interior design and selected art and craft around the property were delightful. All the employees were super kind and helpful. Our ‘string of rooms (family suite)’ were an absolute pleasure after gritting it out in the Medina.

No key to the front door was a bit strange…but there was an employee 24/7 with immediate response to let guests in and show guests out. This was clearly a wonderful security detail and a welcoming touch.

Riad is amazing, the staff is superb. By far the best place I stayed in Marroco, and ever to be honest. It’s very affordable, particularly for what you get. I paid in Marrakesh 3 times more for a riad that was 1/3 of the quality (despite being very high rated). The place is beautiful, a lot of attention to the detail. The room was huge, comfortable and beautiful. The breakfast was delicious and abundant. The staff were very nice, helpful, efficient and kind. Always ready to help. The Riad is on of the extremes of the Medina (10min walk to the action). I always felt safe walking at night back to the Riad, but some feel may feel intimated by the maze. Cab is always an option. I highly recommend this place. Pick it, you won’t regret it.

Beautiful building, perfectly and finely restored: the patio is one of the most interesting I've seen in Morocco, full of various plant and amused by Pulet (a nice parrot, a plus!). Big, clean and cosy rooms, with very comfortable beds and spacious bathroom. Inside Medina, but outside caos, few steps away one of the entrance door to the ancient city. Various and aboundant breakfast and moreover the dinner, really deserve! (Trust the fantastic cook and accept the surprise menu based on the freshest products in the market). Last but not least: friendly, professional and really helpful staff (special thanks to Hassan that help us very effectively when we were in trouble). If you go to Fez, that is the place to stay!

Thank you to all at Riad Al Bartal for a fabulous stay. The people working at the hotel were friendly, knowledgeable and accommodating. Breakfast was delicious as was the evening meal. We were a family of six with two eating a vegan diet. Nothing was too much trouble and the vegan options every day were perfect. The hotel arranged transfers to and from the airport and our day excursions to Ifrane and the Cedar Forest etc. Its not a one size fits all at Al Bartal, it feels very special. The hotel is in a great location on the edge of the Medina so it was peaceful and easy to find, with a great roof terrace. Thank you to Hamza and all at the Riad :))

Really the highlight of our entire time in lovely Morocco was staying at Riad Al Bartal in the care of Omar, Hamza, Faouad and Hassan. It's a gorgeous Riad, beautifully located, and the hosts are completely charming and ever helpful. The room was fabulous, as was breakfast and dinner when we ate in.

It's very hard to fault this one. Our ground floor room perhaps could do with another lining on the curtains to perfect the privacy when the lights are on in the bedroom.

Great communication and directions to the property. The parking is just across the street and costs 50 dh per day. The location is very central and steps to the Medina. The staff is amazing and very helpful in luggage management plus providing directions to the Medina and other attractions. We were upgraded to a suite and it was very spacious, clean and very comfortable. The air conditioning was very effective and since the Riad is on a quiet street, it was very quiet. The Riad is kept very well and tastefully decorated, maintaining the atmosphere of the days gone by. The breakfast was sumptuous with varied dishes daily and they were well prepared and presented. They have provided wifi repeaters for each room and we had good connectivity everywhere, even on the terrace where we spent an evening. The place was fully booked, which indicates its popularity.

The decor inside the Riad was dream-like. The room was very nicely decorated with Moroccan tiles and antiques everywhere. It felt like staying in a palace. The staff was great, especially Omar who shared the history of the Riad with us. Great breakfast spread. We were the only residents of the Riad in the couple of days we stayed there, so that added to the mystique of the place.

Modern amenities like a locker, a small refrigerator, a room telephone/reception were missing. We had to keep water bottles in the hotel refrigerator 2 floors below(it was 90/110 F in Fes). No lifts in the Riad (for that matter any Riad) so the climb was a minor turn-off.