The riad has a great location, excellent service, nice atmosphere. If you like authentic place and have no high expectations, it is the place to stay. As you can read from many comments, the host accommodates all the requests. For example, I needed a surprise cake for a birthday. We were all very happy to stay in Shama, and felt super welcomed and cared for. I have a slight anxiety disorder, but I felt always safe around Fes as I knew I can contact Reda, the host, in any case.

Both positive and many negative comments are true. But considering the price, I have no rights to complain. It is possible to read out something else from the introduction, but it does not matter. E.g you can buy fantastic leather (!) slippers (almost for nothing) from the market, you can fill the minibar (read: empty mini refrigerator) yourself etc.

Great safe location at the entrance to the Medina .. received an amazing welcome from all the staff. Reda is exceptionally kind and went above and beyond to help us with any requests.

The room was lovely, as was the guest house overall. Nice and clean with a huge bed and good WiFi. The guest house is located on the starting street of the Medina, so you'll be in the market very quickly. Staff where very helpful, gave me his phone number if I needed help or got lost. And the complimentary breakfast was plentiful, which was good when you have to get up for the train.

It's not clearly marked on the outside of the building, so finding it the first time was tricky. And the building is a mezzanine, so if there are other guests having an early breakfast you will hear them from your room. And the shower door was broken so I had to suck in the gut to squeeze into the shower.

I thought looking at the picture, while booking, looked good, but so cheap, where was a catch? There isn't one! Don't hesitate, you won't be disappointed! A beautiful gem with Maroccan vibes, close to Blue Gate (all the excursion depart from there) and Medina, but so quiet. The staff, Asma and Reda, are a heart of that charming riad! So kind and helpful, we felt like they were our family! Especially Asma❤️, always smiling, hugging, advising about places and prices. Reda as a guy couldn't be so affectionate 😉, but also A star! They deserved a rise for how they are dealing with customers. They are the reason I would always come back. The beds are the most comfy in a whole marocco😁 Everything is extremely clean, our clothes were washed, when asked. There's a fridge in a room. A warm AC great for a winter stay. The breakfast? O my gosh, we could never finish that, you name it, you have it. The best value for a price! The best memories from Marocco!

There are a few flaws, peeling paint in a bathroom, they could do with a shelf or a small rack for a bathroom accessories, but really for that price in such atmosfere you cannot complain about anything. We managed fine, but I think a bar with a few hangers in a cupboard wouldn't hurt for a longer stay.

Lovely room for our family of 3 in a charming little riad, close to the medina. We were warmly welcomed by Asmaa, who was so helpful and friendly, and speaks excellent English. Delicious, large breakfast, comfy beds, clean room.

Was a little hard to find, because the outside sign on the side street didn't match the name in the app or Google. It was through a doorway and it would be helpful to have the name on the door, as there are two doors in that passageway.

Amazing location and such a cute place. Decor was lovely. Room was small but very nicely decorated. Breakfast was delicious and included an egg. The real highlight was the staff. So helpful and friendly. The Riad is just around the corner from place Batha and blue gate where all our tours seemed to leave. Area felt very safe. I highly recommend this place where guests are welcomed and treated with kindness. Wifi worked better than any place I stayed in Morocco which was nice.

Shama Fes was an incredible place! Well located and very comfortable to stay in. Reda our guest was very kind, unfortunately I got sick since I was in Spain, and while I was in Reda’s place he prepared me a hot milk with eucalyptus candy’s and I got much better. Also a highlight was the nice breakfast every morning. If you want a safe and cool place to stay in Fes and in Medina Old Town, I would definitely recommend this place a million times. Thank you for your hospitality Reda <3

Our host was super friendly and helpful, the room was a decent size and it was great having a private bathroom. But the host really made it 10/10, by wanting to go above and beyond for us during our stay

As there are only two tables to sit at for breakfast, it might be worth scheduling breakfast per room to avoid people having to wait on others. This didn’t happen to us, but there was another couple that had to wait a little bit as the tables were full.

Good location - within walking distance to all sights. Hospitality is 24/7. Our host, Reda, is not only friendly but a great help to us. He packed breakfast for us knowing that we would leave early the next morning. He even filled my thermos with hot water every evening we stayed at the riad.

The description of the room as given in the booking confirmation is misleading eg. no city nor mountain view or slippers provided.

Lovely staff, Salah was really helpful and responsive when we had a question, both in person and via the booking messaging system. The bed vas comfortable, room was quiet and cleaned every day and the AC was brand new and ice cold and the breakfast was really tasty and plentiful. I loved the location as well it's very close to the blue gate, Hotel Batha (pickup point for day trips to Chefchaouen, Meknes etc) and there's an ATM nearby too, the booking.com location is a bit off but that's no fault of the riad, these are the real google maps coordinates: 34.059593, -4.979668 I really enjoyed this riad, highly recommend it for people planning on visiting Fes.

Nothing, everything was great!