Loved the location of the property, very close to the city centre. The apartment felt big for a studio! Nice little balcony, enough bench space, great sized bathroom and kitchen area and the bed was comfortable. The TV was great, having Netflix as an option. Close to a great bakery which we got a coffee and breakfast at in the morning of departure.

There was a horrific smell, narrowed it down to the bathroom, thinking it was coming from the drains? It was very bad, although shutting the door to the bathroom seems to eliminate the smell drifting back into the apartment. Laundry facilities shut/closed at 7pm which was very unfortunate, due to travelling from Aus>NZ and having a couple of days worth of washing by the time we had finished touring the town and had dined out for a nice dinner it was too late to wash our clothes.

Excellent location with friendly helpful staff. Close to shopping and the Hot Pools. Onsite free parking. Double glazed windows. Spa bath. Bonus free meal at local Indian restaurant for May. Quiet and relaxing spot. Good internet wifi. Daily plunger coffee and cookies. The photo is a view from outside the sliding doors of my ground floor apartment.

The microwave juts out from the surrounding joinery. It’s near the jug and I knocked my head a couple of time as I leaned over. One learns to be careful! I couldn’t find instructions on how to work the spa bath and had to get help. This was quickly provided though. Otherwise all was good.

great location, easy walking distance to everything. very modern and clean, great views. Good air circulation. Large bathroom, functional kitchen, very environmentally friendly

there is not much not to like, i did think the reception staff could have been a bit more engaging. For example they offer free towels for the the pools and complimentaty ice on arrival which is great but no one bother to mention that so we spent money on ice and towels and we only found out on the day of leaving. The location prides itself on being smoke free, on the day of arrival the reception desk was unmanned as the reception staff was having a smoke in the car park. I could smell cigatette smoke often when walking out the front door

Fantastic views to the hills. Kitchen fittings very neat and functioning. Lots of accessible parking. Sound proofed ceiling, so very quiet

The bed in our initial room had a small and terribly worn mattress, sagging on both sides and could hear & feel the old springs. (which was contrary to all the reviews I had read?!) Salil (reception) saved the day eventually and moved us to another room which had the kind of large supportive mattress we’d expect for the premium price. Thanks Salil!

The location was great. The area vibe was great. The bed and sheets were awesome. The room was very clean. Great shower pressure. The provided shampoo smelt and felt lovely. Supplied pool towels for the hot springs was a great surprise. Lovely climate control. The black out curtains were incredible, close them during daylight and it seems like it’s night!

Room was a little small. Toilet had issues flushing more than a couple squares of toilet paper. No spa bath.

Modern, clean and very comfortable, we were glad we booked here. Easy walking to the town and the springs if you are going. In particular the lady running the property during our stay was incredibly personable and helpful.

Only minor point of criticism is the notice on fines for leaving any strong cooking smells in the room - I totally appreciate the point but perhaps the lack of any extractor fan over the stovetop is also part of the issue here.

The apartment was quiet, spotlessly clean and thoughtful additions such as the provision of tissues were very much welcomed. It is a very short walk (e.g., across the road, or around the corner) to restaurants and the bakery so dinners and breakfasts were easy (if we didn't want to make our own in the well appointed kitchen).

No complaints, everything was fabulous!

Fabulous views, underfloor heating magic, room service very good. Location close to centre of Hanmer Springs, walking distance to the thermal pools. Will sure come back to stay at this property. Could see the snow on the mountain tops. Frosty when we stayed but sunny days. Loved the autumn colours at this time of the year. Easy drive from Christchurch.

that we couldnt stay longer this time.

Fabulous accommodation, central, quiet, comfortable bed, excellent customer service, friendly, room warm on arrival, gas and heat pump options for warmth, underfloor heating with tiles, lovely mountain view, well resourced in kitchen and bathroom, very clean, deserving of 5 stars, happy to recommend. No movie channels but extensive dvd collection.

Check in was quick and easy. The staff were pleasant. The room had a spectacular mountain view. Bathroom was very clean. The bed was large and very comfortable. Kitchenette had everything we needed. We enjoyed the complementary newspaper. Location is very close to Hanmer pools, cafes and restaurants.

Nothing.