Handy and well equipped with good quality cooking utensils in a very convenient location just by Lake Taupo and within 5 minute stroll by the lakeside to restaurants and bars. Was thankful and impressed by Jess in reception for her pleasant welcome and very helpful customer service, in getting us an early checkin when the apartment became available during the time when reception was meant to be closed during her lunch time. She provided additional items such as washing powder for the dish washing machine with a smile. The air-conditioner worked well during the hot afternoons, and on-site car parking is ample.

Nothing of significance but it would nice to have a drying rack for the laundry.

No breakfast so no comment but the property was in a great location, towels and sheets spotlessley clean and bed comfy, the cups and glasses were great dishwasher a bonus if I had cooked etc....

I arrived with my luggage at 1.00pm, the reception was closed and a notice read open 8am -10am then 2pm -6pm, I had to go away, with luggage, and come back. The outside areas were tired and poorly maintained, the property is used by those travelling who probably don't need to sit outside the accommodation but it would have been nice to sit and enjoy a glass of wine or a coffee.

Location very good. Spacious unit with separate bedroom was good, and bathroom nice and spacious too.

The car park is very tight and difficult to manoeuvre around especially as it was full. I have mobility issues so was disappointed to find there was no mobility parking spaces nearer to the units. The unit was mainly clean but the bin in the kitchen area was full of Macdonalds rubbish from the previous occupants when we arrived, so the cleaners attention to detail was somewhat lacking.

We loved the location to everything as it was centrally based & handy to everything we needed with good parking.The room was warm ,clean and light was kindly put on for us with a later evening arrival which they made fairly easy & had fairly good clear communication prior. Reasonable parking.

The Kid's beds weren't put down or folded out on arrival,getting it out of the wall once we realized that's where the other bed was is fair to say was interesting, the fold out couch bed was thin,hard and you could feel the metal mesh through the mattress. The bed in the main bedroom was good 👍!!! The pool was okay....but it's in desperate need of a deep clean and thorough maintenance in the pool area....it looks tired,damaged and unkempt with holes in some of the walls,the floors,shower,spa looked awful grubby and needed a thorough clean.

The whole stay was amazing. Great location. Lock box instructions were very easy to follow and received shortly after we advised we would be there after 6pm. The room was exceptionally clean and well stocked in the kitchen. The heating on when we arrived so late, was a bonus. Sufficient amount of linen and bedding. Good tea and coffee facilities. Noise level zero. Heated towel rack was VERY handy. Well stocked bathroom products.

Parking was a little tricky but always available. No cleaning day to day, but it didn't matter. We found the bin to empty our own rubbish. - extra rubbish bags in the room would have been helpful though!

We made a last minute booking to stay here and what drew us to the property was the location and price. We were thrilled with our choice - we had a quick and easy check in before wandering through garden paths our suite which was private, had a spacious layout, a lovely outdoor patio area which was equally private. The full kitchen was stocked well to self cater, both couches and a dining suite, the bathroom was spacious and the large shower had great pressure. The heater had been turned on so the suite was lovely and warm on our winter arrival, and there were extra blankets and pillow options for a comfortable nights sleep. We were able to walk 5 minutes to a range of restaurants for our meals. We would definately stay here and wished we could have stayed longer and used the pools.

The windows were single glazing with a carpark right outside our bedroom window, so we were woken with someone packing up and leaving early in the morning.

I stayed at the conference hotel in April, and it was more expensive. It was a place a good view of Lake Taupo, but it was not good in every way, including location, facility, kindness, etc. However, Ika Nui, this place really exceeded our expectations in every way. The location is close to the downtown and can be moved on walking, so it is easy to use all the facilities around Taupo and to shops on foot, providing convenience for travelers. Also, the reception was so kind and the cleanliness of the accommodation, as well as the facilities were perfect. If I have a chance to come back to Taupo, I will definitely visit again.Thank you. I highly recommend it to other tourists visiting Taupo.

None

Everything you need, facilities in the room were very good. Fluffy towels and even extra towels for the pool. Very spacious, having 3 kids and two of them are teenagers. Close to restaurants, activities and the spectacular view of the lake across the road. The lady at reception was very friendly, as well as the cleaners.

We like to sit or dine outside, but the outside porch and chairs could have been cleaners, bird poop and spider webs on the chairs meant my girls refused to eat on the porch.

This is by far the best Taupo motel we have stayed in, as there was a large garden in the centre, landscaped and planted to give privacy and beauty, and with shared facilities of a heated pool and clean games room with table tennis and pool table. The units were about 35 square metres making them larger than most, and had a full kitchen. It was spotlessly clean. Our unit had a view of the lake. Loretta, the manager, was friendly, welcoming and competent. Parking around the outside was fine, and worth it to have the garden in the centre. A great stay!

There was nothing we were unhappy with. Perfect!

The room has loads of services, appliances etc and was spacious. Location to Taupo eating spots and shopping etc is fabulous and we had a great view (just the curtains and nets :( ).

It was very difficult to figure out how to get to the room from the parking area. We did arrive out of hours so maybe that is easier when hosts are on site. We arrived just after 6pm on a Friday night. The curtains and nets in the room were in very bad shape. If they had been looking better the entire stay would have been much more a happy thing than just a 'so so'. Rooms are great, but the decor needs some work and maybe some signage to explain where rooms are as ours was upstairs and we walked straight up the stairs from the rear gate into someone else's unit.