The experience moving from lobby to rooms was very well organized by the reception staff. We were a mixed family with older parents and child but the staff were caring enough to make our stay so very memorable and comfortable. Every team from buggy drivers to restaurant staff to room service was fabulous 👌. The staff in both restaurants were lovely 😍 and food was yum yummy 😋. The Naseem adventure park is good for kids.

The pool was sooooo cold we could not swim. The pillows could improve.

Everything was fantastic from check-in to check-out. Especially staff were great, very helpful and professional. I would to mention Mr.Arshad from reception who made our check-in very smooth also he went by him self with me to show me my room because other staff were busy with customers and also was very co-operative to help me in something I faced with my room. Very professional staff. Also I want to mention Ahmed from baggage service who was very kind and helpful. We spent great time with the kids in the adventure park which was fantastic and my kids like it so much. Thanks for the professional management.

Nothing

I, my wife and our 1.5 yr old daughter thought of going for a staycation as it was my wife’s birthday. It was an amazing two day retreat for us as the weather was atleast 6-8 degrees better than Muscat and the wind speed made it feel atleast 10 degrees lower. Dusit property is good for family staycations as well as office get togethers as it offers adventure park facilities as well. Just wish it was for free for in house guests. But nevertheless the property offers you decent activities for kids and adults and the location is perfect with all nice view points in close vicinity. Hospitality is what Dusit is famous for and again we weren’t disappointed. In fact we were one of the delighted guests , specially when the hotel staff got us an on the house birthday cake for my wife. Special thanks to Ms Rahima, Mr Mithilesh and Ms Sherry for making the special dinner even special. Happy guests mean good reviews and good reviews means good business for hotels. Wish them goodluck for the times ahead. Keep delighting guests. Small gestures matters.

Wish the adventure park facility would’ve been free for in house guests.

We liked the facilities and the staff attitude. We had a situation at the border where we were not allowed to take our car as it wasn't a 4WD. When we called the hotel, the staff was quick to respond to our request and sent a car (although at an additional charge) within 20 mins to pick us up. Decent brekfast options available. Our stay included access to the adventure park, which was a nice experience.

The pool was very cold and not heated (around 12 noon). The staff did tell us that they had just turned on the heating, but we didn't feel any difference even after waiting for 30 mins.

staff from arrival at the parking to checkout were all very friendly and constantly asking to support and help. rooms very clean and comfortable adventure park is superb spa is amazing reception very helpful concierge very efficient housekeeping are fast when you request anything to the room restaurant staff keeps you smiling names I remember that were very helpful, Arshad and Briton I can’t remember the other names , but all were very very very amazing to deal with and helpful in every aspect

not enough English channels on TV

Location is great. Liked the restaurant with the Bedouin theme. The band was great and they played a song I dedicated to my wife. Yaseen at the restaurant was a great waiter really. Kudos to him.

Would’ve liked it if the room actually had a view, it was just overlooking some made ground and a fence. Didn’t know about heating option in the AC. Nobody told us about it until the second day and the temperature outdoors and indoors was really cold. Was told gym is 24 hrs but on first day was almost kicked out of the gym by 8 pm cause they were closing.

Almost every thing was fabulous. The stuff was awesome and helpful

Alcoholic drinks was visible everywhere specially in swimming pool. They allow to drink while swimming in the pool while kids children were in the pool also it dosnt look ethical Also I recommend to have external phone line in some spots of the resort which are far away from the reception building just in case someone cant access his room wont require all the long walk

Adventure park was very nice. The staff at the adventure park specially Brighton was a great support for everyone trying zipline and other obstacle courses. He was very friendly and happy to help. Overall the resort is a nice clean and wonderful place to enjoy with family

Dining options were limited and pricey. Veranda buffet was over priced for what it offers.

We really enjoyed our stay at the beautiful property! it was close to the villages / hiking route The staff were amazing - arshad at front desk was so welcoming and went out of the way to make sure we felt at home The food at the restaurant was also excellent! delicious food and awesome service! Raheema who served us at the restaurant was so lovely too The spa at the property was also amazing! We enjoyed our stay and will definitely recommend it to others and definitely return to the property when next in Oman

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the kids had fun in the adventure park and the swimming pool breakfast has a variety of options and it was delicious adventure park staff were friendly

bed sheets and pillows had a clearly bad smell and the bath robe was dirty .