It was clean, very clean. The staff was very attentive to all your needs. They gave me tons of pillows and extra blankets when cold, without asking. A family owned operation and they were always on call! I felt very secure and never had to worry about my safety or my property!! Liz and her father were amazing people with genuine concern for all their guests. Breakfast was always included, every morning. I had two channels on the tv in English, CNN world news and Cinemax, which was all I needed for the few hours of rest and relaxation in my room. The shower was completely new and clean with proper hot water and water pressure!! A must wherever i stay! It was a 10 minute walk to and from the main historic square, which is liked because i did not want to stay in the middle of all the action or busy car noise. It was typically a 7-10 soles taxi fare to and from the main center square when i was too tired to walk. Their rates on tours were amazingly cheap $12-$27 usd per person. I saw no need to book with anyone else!! I would definitely stay here again and I will definitely miss the family who ran this establishment. Such sweet and caring people! The person who cleaned my room was well deserving of the large tip I gave her, my room was always in order when I came back off a tour and she always had a smile on her face and was very trustworthy!

The elevator will not work when it is raining. But now worries, as if you will not be climbing a ton of stairs while in cusco, 4 stories worth won’t kill you!

This is without a doubt the best hotel in Cusco! Not because it is luxurious or fancy, but because of the overall atmosphere. You will feel like visiting a family - the one you actually like. Victor, the owner, is an amazing person who makes you feel right at home. If you're not spoiled and arrogant, you might just make a friend for life. The price of the room is really good, and it comes with breakfast (and coffee 😃) and a free ride to and from the airport. The rooms are clean, and the beds are very comfortable. We were worried that we would get cold at night because Cusco can get chilly, but the rooms are very well isolated, and we didn't hear any noises from other rooms (even when the hotel was at full capacity). If you get cold at night, though, you can rent a heater for a few dollars a day. The showers have HOT water, and we've never run out. If you have an early morning, Victor will be up to make sure you have snacks ready for your trip. We got even luckier, and when we were going to Machu Picchu at 4am, Victor personally drove us to the train station. He has a heart of gold. Also, if you don't speak Spanish, make sure your phone's translator app is ready so you can communicate with Victor and everyone else in Cusco. You are in a different country, so don't expect locals to speak any other language than their own. When we go back to Cusco, we will definitely stay in Ureta, and we recommend this hotel to anyone.

Everything was perfect! We felt so welcome during our whole stay, whatever questions we had - we got answers, help and more right away. Everyone did everything in their power to make us feel at home. The rooms are nice and clean, the breakfast is great - tamales, omelette, fruits, cheese sandwiches... Just ask, like you'd do in your parents house. Checking out felt like saying goodbye to dear family. We are definitely coming back!

The hotel location is a bit of a walk from the historical center, but it our opinion it brings more positives than negatives, because you don't get all the touristy buzz around you. And if you don't feel like walking for 15 minutes, Uber will get you there in no time.

As soon as we arrived, the owner was very aware of my wife's altitude sickness, and went above and beyond to make her comfortable. The empathy and compassion of him and his entire family, as well as the entire staff is self evident for our entire stay. We have nothing but love and gratitude for their help, and will return to visit our Peruvian family again. The food is amazing the juice is hand made, as is every food, everything was delicious. Everything is spotless, it's hard to watch everyone cook and clean and not help them.

I didn't like having to leave this wonderful place and people...

I first learned about Ureta Hotel from the Two Soles Abroad channel on YouTube. Victor (the hotel wonder) and his team made me feel incredibly welcomed when I arrived. The hotel's offerings were thoughtfully chosen, from a complimentary airport shuttle to a diverse selection of teas and coca leaves, useful for those adjusting to the altitude. Living in Quito for a year gave me a head start there. The daily fresh towels and the consistently delicious breakfast were highlights of my stay—a special thanks to Liz and Rosa, who helped with my last-minute Machu Picchu plans.

One advice piece for future guests: be mindful of the shower's temperature. The hot water can be a bit intense, with the cold water not quite balancing it out. I'm unsure if it was unique to my room or a more widespread issue. However, this small detail aside, my stay was satisfying.

First of all, they offered a transport from the airport which was very convenient. When it comes to the location, the hotel is located a bit away from the center but it's not an issue -20mins walk, 5mins by taxi and there are lots of local and good restaurants around, at the same time it's quiet. Both hotel and the room itself was very clean, the bed was so big and comfy, we loved it! But the best part is the owners - the nicest people, we felt taken care of each day. You can get a coca tea for free for the altitude, the breakfasts are prepared freshly and were so yummy! And when you're going for a trip early in the morning, they will provide you with a 'take-out box' with some fruits, snacks and water. If you have questions or needs, they will surely try to help. We would surely stay there again. PS. You need to wait a little bit for a hot water to come, but it's there! :)

You may want to bring your own hair dryer with you, as there wasn't one in the room, but if you don't - it's not an issue as well, you can get it from the owners :).

Absolutely the best staff and hotel! Comfy rooms and beds with windows that even opened, lovely real breakfast - not the generic hotel cereals buffet, and the best staff I've ever seen at a hotel - a real home feeling. They went out of their way to make sure you were taken care of, I would book again with them just for the level of genuine consideration shown.

There was nothing that I didn't like for this stay.

The host is very friendly and extremaly helpful. Location is great - 20 minute walk from the main square of Cusco. There was no problem for the tour company to pick us up from and back to the hotel. There is a warm water all the time, nice breakfasts from 6:30 (when leaving early we got breakfast package).

For me (and I am not a very hard sleeper) the rooms are not as quiet as it should be, so it can be a issue for some people.

The owners are the most attentive couple I have ever met… I didn’t feel well due to altitude sickness and the owner Maria made me an incredibly delicious breakfast.. fed me like I was her own daughter or family.. I need information and the owner was amazing he Knows everyone and helped me out sooo soo much.. AMAZING PEOPLE ❤️✨💫🌈🌺

The places is amazingly clean… love everything here

Our stay at Ureta Hotel was perfect. The room was clean and comfortable, with a good breakfast provided. The location was quiet yet close to everything we needed. However, the standout feature was the staff. The owner was incredibly responsible and caring, ensuring our needs were met at every turn. Highly recommended!