My recent stay at Zinar Castle in Krakow was nothing short of magical, offering an unparalleled experience that whisked me away into a realm of comfort and luxury. Nestled atop a serene hill and embraced by the lush embrace of nature, Zinar Castle stands as a testament to the perfect blend of tranquility and majestic beauty. From the moment I stepped into my room, I was greeted by the plush comfort of the beds, which promised—and delivered—a restful slumber each night of my stay. The attention to detail in the room's cleanliness further enhanced the sense of luxury, creating a pristine haven of relaxation. The personal touch did not end there; each morning, I was treated to a very rich breakfast that made me feel like royalty. The exquisite selection of foods, coupled with the attentive service, ensured that each day started on a splendid note, fueling my adventures with a taste of opulence. The castle's location outside Krakow, perched on a hill and surrounded by breathtaking nature, offered an escape from the bustle of city life. The panoramic views from the castle were a constant reminder of the beauty that Poland has to offer, making every moment spent there a cherished memory. The fusion of comfort, cleanliness, personalized service, and the idyllic setting of Zinar Castle truly sets it apart. It is not just a place to stay but a destination that offers a glimpse into a life of luxury and serenity. For those seeking an escape that combines the tranquility of nature with the comfort of royalty, Zinar Castle in Krakow is the epitome of such an experience.

The fact that the spa facilities were under refurbishment. But they will be ready by mid summer, as they stated. I stayed at 1'st floor and they had a conference on the base floor and i could hear the people on the lobby.

Everything was perfect. They considered all our requests, like a quick check-in, a piece of cake for the birthday, and an iron. Check-in was much faster than the time given, and we were very happy about that. The staff was nice. The room was warm, which is very important for this type of building. The area and the views are amazing. There is a restaurant and a spa will open soon. It takes 20 minutes to get to the center by car. I definitely recommend this hotel. It is worth visiting at least once. Thank you for the great service!

Everything from the Castle stay to the amazing staffs hospitality! The GM on duty - Rafel gave us a complimentary room upgrade. We were also late to check in and the staff also made us a late snack with free drinks ( a lovely kind gesture) This is a beautiful venue to stay. The hospitality and kindness from Rafel and staff were exceptional. We felt at home and any issues were dealt with due care and professionally with customers at heart. The internet wifi speed was very good, one of the best we’ve experienced. The restaurant food was great. An Exceptional stay and we wish Zinar Castle the best with their upcoming business ventures, we hope they flourish! A massive Thank you to Rafel and the team.

Nothing, it was all exceptional and any issues the staff dealt with it professionally!

The location on the hill outside the city but still not far away. The ambience of the castle. The rooms overlooking the hills and the river . Such a stunning view! The interior style and the quality of the materials - world class. The attitude from the staff is priceless! Highly recommended. Ps in the fall of 2024 they gonna get a swimming pool and spa. It’s gonna be a slay!

The castle was marvelous and the view was super beautiful. We arrived late in the evening and were still warmly welcomed, we received a bottle of prosecco on the house because the bar was already closing. We changed rooms at the last minute because we wanted a bath, this was no problem at all, otherwise the room was really nice. In the morning we had a delicious breakfast (a kind of high tea) and the service was very friendly. We were able to enjoy the beautiful view for a while. A 100% recommendation!

The place is absolutely gorgeous. It's up on the hill so getting there without car might be difficult. The view is great, facility is 3 months old it still smells like new. You can even fully open the window which is not a guarantee everywhere.

It appears that some staff members, particularly the receptionist I interacted with, may be relatively new to their roles and not entirely accustomed to the demands of the job. However, there's confidence that with time and experience, their proficiency will undoubtedly improve.

Fresh bathrooms with modern decor. The staff was very polite and went above and beyond without being overly attentive. I would stay here again. Great restaurant, food was better than expected and I can recommend it.

I had a very pleasant stay and can't think of any major complaints. Everything was well-maintained, and the service was excellent. Overall, it was a delightful experience, and I look forward to returning!

This stunning and cozy hotel is located in a great location. The views from the properties are breathtaking. One of the standout features is that the hotel is pet-friendly, which made our stay even more enjoyable as we could bring our furry companion along. I had the pleasure of staying at Zinar Hotel and it was truly a magical experience!

What an amazing place. I stay in hotels 1/3 of the year but this hotel is in my top 5. Breakfast to die for! Large rooms, comfortable clean and the view, just perfect. When in Krakow this is the hotel of my choice from now on!

Luxurious beds, breathtaking views and fantastic dinner service

Feel like special requests and being made feel like a valued guest were lacking a bit. Communication via email was poor and special requests were not adhered to or ignored. Once were were in the hotel though the staff were all amazing and have managed to accommodate our requests on the day.