I liked the welcome from the staff, they speak all languages ​​and there was always someone to open the hotel door and call the elevator. The hotel is also amazing, the rooms very big and there is everything you need.

We really enjoyed the stay. The Room was larger than expected. The bathroom was huge, for European standards . We really liked the location, it is on quite street but very close to everything, within walking distance. Rue Santa Catarina is full of restaurants and close to Mercado Bulhao. The Breakfast was good however, the breakfast set-up was awkward.

For a hotel that is connected to a "Hospitality" school, the closet only had a couple of hangers. They need to supply more hangers. Also, it's strange for a modern hotel not having USB connections. It could be simply provided, like the table lamp

Fantastic hotel, good location.  About a 10 min walk to the main touristy area. We like to stay outside of the busy areas because they can be noisy and this hotel was located in a very quiet area.  We had a beautiful room overlooking the garden.  The rooms are huge with lots of space for everything. Bathrooms are also very large.  Beds are comfortable and the TV has lots of options.  Good wifi.   Staff is very pleasant and accommodating.  It was nice to always be greeted kindly and asked if there was anything we needed. The lobby also has sparkling water and port wine for guests.  The coffee in the room is very nice and other little amenities are replenished daily, which is a nice touch.   Loved staying here, highly recommend!

We love the Nespresso machine in the room, the spacious room with desk and sofa, and the lounge and decor of the the hotel. But what makes this place so special are the staff members. They are so accommodating and take the time to engage in conversation with you. They all speak English very well. And they are always ready to help with directions to places and ideas for visiting the city of Porto.

Love the decor of the hotel, we really enjoyed how spacious, comfortable and beautiful our room was. The location was great that it wasn't right in the center of all the tourist spot, just a little further out which was perfect for us as we enjoy walking around local neighbourhoods. The in room dining was sooooo delicious, one of my top meals in Porto! The breakfast was also fantastic, the chef is incredibly sweet, greeted everyone with the biggest smile and her food was amazing. Now, Raphael assisted us with our check in, he was so patient, friendly and super helpful. Gave us tons of great recommendations as we barely did any research on where to go. He is a super star!!!! Thank you Raphael, you made out stay brilliant and our trip in Porto so easy!!! LOVE his professionalism and enthusiasm towards his work. Oh the in room welcome dessert was also amazingly delicious!! All very thoughtful!

Only downside is that there isn't a pool or a gym (which my bf really missed) but other than that nothing. It was an amazing stay! Oh maybe just a not very well designed shower head placement that caused very wet bathroom floors but now I am just nit picking haha.

The hotel is a little oasis in the bustling city of Porto. We were greeted by amazingly friendly staff, with a welcoming drink and little Portuguese custard tart. Our rooms were spotless, with all we needed, and more - there was a little bottle of port, chocolates and a complimentary brownie. The bed was wonderful and the bathroom was luxurious. The breakfast choice was amazing, with choices ranging from continental breakfast, eggs, gateaux, fruit, pastries, meats and most things in between.

Nothing could be improved

Everythiing was great. Comfortable and clean room. Delicious breakfast. Big thanks to Christiana for being such an awesome host.

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The front desk staff went out of their way to make our stay great. We were offered a glass of port and local dessert called nata upon check in. Very warm welcome. I do recommend.

I reserved a twin room but the beds were kind of too close together.

- very stylish interior - super staff - lovely breakfast - spacious rooms with good equipment

The hotel is not located totally in the center, but okay. Not many restaurants in the closer area.

The reception staff were exceptional, I have rarely had such a warm welcome to a hotel. The staff on my arrival could not have been more helpful or more welcoming. A great first impression which was maintained during my stay. I was very pleased with the location which is in a very quiet street close to the main shopping street in Porto. It is convenient for everything but feels a long way from the very noisy and busy tourist areas closer to the river. It was lovely to return to the peace and calm of the hotel after a day exploring the sights. I enjoyed breakfast in the courtyard and my room and bathroom were both very spacious and comfortable. I will be back!

I have no complaints