Staff were very polite and helpful. Breakfast was good. An amazing view of the sunset over the river just outside the hotel.

We decided to have dinner at the hotel. My husband ordered the salad. He only noticed at the end of the meal that it contained sesame seeds which he is allergic to and has had to have hospital treatment in the past. There was no mention of this in the description. He immediately called a member of staff who didn´t seem to speak neither Portuguese or English very well to be able to clarify if the salad did in fact contain seeds. Luckily he didn´t have an allergic reaction this time but perhaps it would be advisable to include seeds in the description of the salad. We were not charged for the salad but would have preferred not to have had the worry.

Amazing price for the quality. Was pleasantly surprised by the quality. The breakfast was FANTASTIC, the staff was genuinely kind and friendly and spoke great English and Spanish to my group, switching between languages with ease. Also they changed our towels and made our beds daily, something a lot of other hotels have stopped doing since the pandemic unless you specifically request it.

Everything was great, especially for the price. It exceeded my expectations. I would bring my own hair dryer next time as theirs was kinda weak and a pain to use (I have a lot of hair) as you have to hold down a button when operating it and my hand kept getting tired. There’s no pool although they have space for it in the garden area. A pool would be a nice addition.

The room is clean and the breakfast is pretty good! Has a decent selection of foods. My room had a great view and I really enjoyed that! You can see a beautiful sunset. I slept well, although you can easily hear the other rooms on each side so if you are sensible to noise maybe not the greatest option.

I do not recommend this hotel if you are not renting a car. It is quite difficult to get around by foot, it can take a minimum of 40 minutes to get to the centre of porto by foot. There is a bus stop close by so it does compensate in that regard. The staff wasn't so friendly but they did do their job

The hotel rooms at the Ibis Hotel in Porto were very clean, bed linen and towels were changed regularly. The rooms were a bit small, we missed a shelf or a closet where we could put our clothes. The breakfast was quite rich, we were satisfied with a large selection of pastries, bread and fruit. There was also a nice selection of teas, jams, about five different salamis and cheeses, yogurts, cottage cheese, etc. So on the day of our early departure, we were quite disappointed with the contents of the early morning takeaways. When we ordered them the night before we left, we specifically asked for sandwiches, fruit - we specifically wanted bananas and some juice. We only got 2 small pieces of sweet pastry, no sandwiches, one orange was rotten, so was one pear. Oranges are hard to peel if you're traveling, while bananas are much easier to eat on the go. Unfortunately, we only opened the packages at the airport and were disappointed with both the quantity and the content and quality of the prepared breakfast packages. The bar staff were quite unresponsive in terms of serving drinks in the evenings when we sat in the lobby.

I had a lovely stay at this hotel, the staff were incredibly friendly and helpful, and helped make me feel very welcome. Everyone did a fantastic job and really contributed to having a pleasant stay :) The breakfasts were delicious and well prepared, I always felt like I got a good start to the day with the breakfast available. The restaurant and bar service was excellent as well and likewise always very well prepared and professional Thank you to the reception staff who were very helpful and kind, and very patient with my questions. The cleaning staff were considerate and friendly too. The room was perfect, it was tidy and clean with a very comfortable bed. I never had any worries with the room at all It was a really nice stay overall and I enjoyed it a lot. I was actually a bit sad at the end that I did not book more days to stay and visit. Would definitely recommend to friends and family

The location is a bit far out of the way, but I feel people booking to stay here should already know this. It's recommended to travel by taxi. However, if you are someone who enjoys long walks, like me, and you do want to make the walk to, and from, the hotel each time, it might help to know that there are water fountains all across the waterfront along the way there. Getting used to finding the local shortcuts helps too, and lets you see a bit more of Vila Nova de Gaia at the same time. Don't try to walk there carrying luggage though (only a fool would do that...) - trust me, take a taxi when you first arrive...

We like you just because we usually know what to expect small but clean rooms and a nice selection of food for breakfast.

This time for some reason we were given a room with a bathroom that had not been completely cleaned. Went downstairs to ask about it and they promptly changed us to another room and I checked that and that bathroom had not been completely cleaned. So the third time staff walked up with me to find a third bedroom that was appropriately cleaned. First time we've ever experienced this with Ibis.

The location was a taxi in to town but get a bolt it’s about 5-6 euro depending where you go in Porto. It’s a bit expensive for a budget hotel but Porto is an expensive area. The rooms were small with a comfortable bed. If you have a lot of luggage it won’t fit in the room. The hotel had a nice little garden to sit in nicely done and the restaurant was clean. We didn’t have breakfast for 9 euros each but it looked good.

The room was not very clean with lots of dust around the floor and the bedroom floor was dirty and dusty.

We really liked the place where the hotel is located. It is located on a hill with wonderful views to Foz of the Douro River. The hotel is cozy, the Superior rooms have everything essential for a hassle-free stay. We really liked breakfast. The hotel has a garden with a terrace where you can have a coffee and smoke a cigarette, if you like, of course!

The room had all the necessary commodities and the staff was quite friendly and polite. Everything was spotless clean and the bed was comfortable. We had a nice view towards the Douro river and one of the bridges.

As a vegan person with some food restrictions (gluten and lactose), the food options were poor or nonexistent. With the wide variety of plant-based food, the hotel would win a lot by making those available for their guests.

Love the breakfast. Was with a good variety of food. The location is too bad. Is too far away. The room little small but was very clean and neat. I highly recommend it. The price was good.

The staff wasn’t friendly. I think the staff from the kitchen was more friendly Thant the front desk. I think they need to smile and be more pleasant with the costumer. They need a good training how to treat the client more warmly. Not bad people but too serious almost to stoicism.