This hotel is located about a 20 min walking radius from everywhere I wanted to go to in PDC. It was just a few minutes from 5th Avenue which was great for night clubs, minutes from grocery stores and their best restaurant (El Fogon) where I ate daily and if you're a meat eater (I think the have vegetarian options but not 100% sure), you ought to try as well. There are banks and transportation nearby, even excursions do nearby pickups. The hotel itself has a lovely rooftop, rooftop bar, pools, and a kitchen with okay food. The staff are super lovely. Everyone was very kind and welcoming and very attentive. The rooms were okay, they feel a little dated but are comfortable enough. I shared a room with a friend and I wish there were more hangers and hooks to hang our clothes. Otherwise, they were cleaned well. My only real gripe about this place is the lack of drinking water. This should be a must at every accomodation.

This was my 2nd stay here... On previous comments should have noted the great ceiling fan, great window shade allowing as little or as much light as you like, desk had handy outlet and 2 USB ports, big drawers & shelves, phone on room (don't know if there's a charge for calls as some hotels do), and there were no bugs. Very good housekeeping. Helpful staff! Enjoyed the rooftop bar and terrace.

Didn't matter to me, but depending on who you are traveling with, shower privacy might be an issue, as it has glass doors and is partially open to the room. The only access to the nice pool is by ladder, which was scary and precarious but not difficult. I'm a bit afraid of water, so might not be an issue for others. In-room lighting is low...a desk lamp would help.

Clean neat room, nicely decorated, very friendly and helpful staff. Great wifi in the room and air con was v efficient. You can also pay 100 pesos per hour to check out a bit later which was really helpful. There are some great street food stands just south across the main road on C14. [FYI, I was told by a tour guide that I needed to go to the main ADO bus station for the airport bus, which is a hot 20 minute schlep given the humidity (real feel 40 degs)! However the bus then stopped at the ADO station right next to the hotel anyway, so do better research than I did! Due to current road works near the airport, it took almost 2 hrs (travelling on a Monday afternoon at end of Nov 22) to get to the terminal, so factor that in / ask when booking bus ticket.

Only tiny things really: the room facilities on booking.com mentioned a bottle of water would be provided but there wasn't one so I had to head back out to buy some. The wifi doesn't work in the reception area (but worked well in the room). And the rooftop bar was booming til quite late on the Saturday night (as it had been booked for a party) but I drowned out the noise with high air con fan!

If you’re on a budget, this hotel is one of the best deals in town. Good location convenient to many areas in Playa and away from the noise of the 5th. Restaurants, supermarkets, beach, shopping, bus station all walking distance away. Staff was always very friendly and helpful. Wifi was strong in the room. The rooftop is spacious with plenty of room for sunbathing.

Upon arrival there was a strong humid smell in the room. As the days went by it got a little better. Not sure if it has something to do with the shower not being inside separate bathroom but sort of in the hallway? In my opinion the rooms should have stronger locks with a latch inside to make them more secure. The flimsy little lock doesn’t give a lot of peace of mind, especially when the safety box is too small to fit in larger items like laptops.

Normal, quiet and calm. Close to Walmart and ADO station. Air conditioning worked well.

I couldn't pay with a debit card, although I used it everywhere. There is no mini-fridge or blanket. The toilet took a long time to fill with water and flushed strangely. The shower head was clogged, but I simply pried each hole with my finger so that the water could flow without obstruction. But the last two cases are most likely a problem due to the quality of the water in the city's water supply, namely, a lot of lime in the water. Since before the hotel I lived in an apartment with a group of friends, I saw how much limescale remains in the pan after boiling water. But for me, these inconveniences did not cause much discomfort, so the administration can take note of this.

Location. 5 minutes to ADO station to Cancun airport and buses to Tulúm, Valladolid and Merida. 20 minute walk to Chedraui where Colectivos leave for Cenotes, Puerto Morales, Tulum, etc. Shower with hot water and great water pressure. Comfy beds. Exceptional wifi.

Windows don’t open. Chemical cleaning products. No facility to make coffee. Restaurant charged 50 pesos for a small cup of hot water to make tea. No outside good by pool area. No Sun umbrellas by pool lounges in very hot temperatures.

Spotless modern room, MASSIVE king size bed, excellent A/C and ceiling fan, lots of storage, shower so good one of the only times in my life when I didn't have the shower on full power, good WiFi. 2 small plunge pools on the roof terrace, do the job of cooling you off. Free breakfast is just fruit and coffee but you can then order eggs. Hamburger on the lunch menu is ABSOLUTELY DELICIOUS. Location is not as far out as it looks on a map; 10 mins walk to 5th Avenue, 15 to the beach. 2 big supermarkets opposite and plenty of street food and restaurant options.

The room is like a sealed box, the main window can't be opened, just 1 tiny window in the toilet. No extractor fan means the room steams up. Nowhere to hang clothes to dry. Loads of space means a fridge in the room would be nice. Change the music on the roof terrace, the same 10 to 12 songs ALL DAY, EVERY DAY!!!!! I stayed a total of 11 nights, on checking out for the final time I was charged for getting blood on the bedding because of a nosebleed, 1st time I've ever been charged for something like that, REALLY spoiled my stay.

very friendly staff, pretty good location (3 min walk from mega supermarket), rooftop restaurant and bar is nice

the window was not possible to open and there is a big wall infront of the window, so there is no view. I missed a fridge in the room.

A great little hotel just far enough away. from all of the hustle of 5th ave. Yet close enough to grocery stores and with a ton of great restaurants close by. Roof top pools were great, Bee Bar staff were exceptional

The only thing that we had issue with, were sheets that didn’t fit the bed properly. And the inability to get an extra pillow. (Had a king size in our room. Every other hotel gives you 4 pillows not 3.)

Omggggg, I would give 10 stars if there was an option!! EVERYTHING about 12Bees it's AMAZING, room, bed, comfort, service, LOCATION!! I love that option to take care of your luggage once you check out (yes it's safe in a room with a key)... we wanted to stay the rest of our day roaming the city (since the previous days we did some tours to Tulum and Chichen Itza)... Came back to a clean nice room, and beautiful towel animals & heart!! All the toiletries refilled and our room felt cool as far as the temperature...😎 Laura at the front desk was soooooo sweet, she's attentive, polite and very helpful, we left our luggage with them after our check out and came back after 7pm to head to Cancun, she gave us some plastic bags to hold our wet clothes from the Beach. I love the location, you can walk EVERYWHERE!! no need to pay for cabs, quinta avenida is down the road, and the best tacos two streets down, soooo recommending this place to my friends and definitely coming back! Town is very safe too, we walked our ways to the ADO bus station to get to Cancun. Thanks 12bees for making our stay soooo pleasing!