When we arrived the lady on the desk was so friendly and lovely, she couldn't of been any more helpful or nice. Thank you whoever you were. Showers are amazing, great pressure and love the body wash and shampoo and conditioner dispensers, the scent was lovely. When we left the man at the desk was very lovely and offered us some breakfast. The service here is top notch!!

The single bed in the lounge area was very soft and like a banana bed. No support. The fridge wasn't turned on at the wall and was really hard to get to the switch. Also it was loud for the person sleeping in the lounge. The air conditioner for the room is noisey so you couldn't sleep with it on.

Location was good, especially for access to restaurants, and we could see the changing colours of the clock. The bed was very comfortable. The windows in the room can't be opened, which is something I don't like, but the AC was very effective to make up for it.

The room isn't big enough to spend much time in, eg, it's hard for two to sit at the table as it's mostly occupied by the large TV. We didn't like needing to pay for car parking, so we parked a couple of blocks away in free on-street parks under the shady trees of Chaytor St.

Morning staff made the stay lovely. I slept in and missed the breakfast but she gave me a packaged muffin which really made the difference for me!

You can not park a SUV in the $15/night carpark due to low roof height and tight squeeze but the street parking right at the door is free over the weekend and works better. The single bed in the twin room was tiny and initially I thought the mattress would roll off the bed but I actually slept really well. It was deceivingly comfortable lol Minimal TV channels but you can stream from your own device really easily.

Great location and an easy walk to local shops, restaurants and take-a-ways. Decent size room, with a functional kitchenette and laundry plus another laundry on the 2nd floor if needed. Very comfortable bed and no noise disturbances. Very polite and happy staff willing to help. I liked the way the main doors locked at 6pm once reception was closed but also easy to use the key to enter the building. I have no problems recommending this hotel

There was nothing I didn't like about the Hotel or staff, would have been nice to have a better view out of my window but the room made up for that. The Hotel had recommendations for food places which was great but no information for transportation.

Location quite rooms comfortable bed laundry room good shower

overall, pretty good experience when I booked the rooms called direct to hotel but was told to book on line which I did though booking .com a month to six weeks before my stay. Was given a booking confirmation but not a tax invoice! when I called was told I couldn't get a taxi invoice until I had checked in Which gave my expenses team fits and complaints? cause I had paid a month before and incurred late payment penalties. Just frustrating at the time AT check out front deck was very helpful and friendly.

Location very central, right next to The Square and excellent shopping malls and shops, supermarket, entertainment, and dining options very close. The room was a reasonable size, well maintained and with good plates/cutlery utensils, good sized fridge, kitchenette bench space and cupboards. All standard items were present. Daily cleaning was very good. Staff were very helpful and friendly, especially the young woman on the desk on Sunday.

Only two things bothered me - firstly there were no windows that were able to be opened, so no outside air access. Secondly, the room had no full-length mirror, which surprised me. There may be full length mirrors in other rooms, but not in my studio. Otherwise, no other issues at all.

Good location and very accessible.

It’s hard to look for parking near the area. Parking lot depends on the availability. We paid $15 for 1 night stay. But it’s fine at least it’s safe :) in addition, staff can be more particular when they ask for credit card as we experienced being asked for our card without explaining what it is for. We had to ask for it for couple of times. We knew that it might be for security deposit but we think it is more appropriate if they ask and explain what it is for rather than being asked by the guests :)

Bed was firm but not hard, wasn't lumpy, pillows were reasonably comfortable. The view was good, looking out over the square, large windows across two walls of the room. Shower was a good size. Small smart tv was good to have. The aircon was a lifesaver as it was extremely warm and humid the night we stayed.

The hand soap dispenser (labelled unrefillable) was empty, we ended up using the provided face soap bar, I'm not sure what the difference is but some liquid hand soap would've been good. The only major issue we had was that at about 7:30 in the morning the air con started leaking icy water, which was particularly unfortunate as the AC unit is installed above the head of the bed.

Excellent location. Great service. Beds were comfortable and clean. We stayed in a pet friendly room. It didn't have a great view but we were very happy. Another family member stayed in a room with a fabulous view over The Square.

The room requires a little maintenance as the kitchenette faucet was wobbly and the bathroom door was difficult to close. Overall though, we were happy with our stay and would stay again.

Our room was warm, and comfortable. Nice bathroom with good shower pressure, very comfortable bed. We had double glazed windows so it was quiet. And we had a lovely view of the Square gardens. The location was fantastic, right in the centre of town.

If I was Being picky the toilet is in a funny location between the shower and the basin. A partner has to squeeze past you to wash their hands in the basin. Not a major problem though.