The views of this gorgeous city were spectacular from our room and especially the rooftop bar and pool

The reception desk attendants rarely greeted guests coming and going because they were either playing on their cellphones or casually chatting with the doorman. On one occasion I entered the hotel with a wet umbrella from the rain, and I asked the receptionist if I should leave it at the front door or take it back to my room; she ignored me and so the guest entering behind me had to repeat my question. I guess I don't care because the rest of the staff always attended to any needs I had, but I feel bad for the restaurant, coffee shop, and rooftop bar which probably depends on a friendly person at the door promoting their business as well as that of the hotel itself. I would stay there again.

OH MY did I love this hotel. I got sick the day of my flight and I ended up having to stay in bed for about 3 days and let me tell you, I chose the right hotel to be sick in. I absolutely loved my room, it was huge, and had the most incredible views! I ordered all my food to my room and the food was absolutely incredible. Some of the best food I've had in Mexico. I would stay again!

I really loved everything, the room service phone didn't work, so I had to walk down to the restaurant to order my meals and because I was sick, that was a bit of an issue. That is really my only complaint.

Gorgeous building, luxurious furnishings, great location

We were given (an otherwise lovely) room with no windows, when the photo of the room shown on our booking had a window. When I asked if we could have a room with a window as shown on our booking, we were told we could upgrade to a suite at an extra cost. Most of the staff were polite, but one employee at the reception desk was curt. We also felt a little nickle-and-dimed when we requested more bottled drinking water on our second day (we had consumed the one bottle in the room on the first night) and were charged for it.

I like the hotel design, which is unique with a European style and aesthetic stones. It looks much better than the pictures on Booking.com. Besides that, the room didn’t seem old at all. It was very spacious and comfortable. The pool and bar have a fantastic view, and you can see both the sunset and sunrise over the entire city. The food is good, and the service is excellent. I would literally love to spend my whole day at the hotel! We would definitely come back and highly recommend it!"

We absolutely loved our stay at Casa del Rector. It's a beautiful hotel with lots of lovely details. The room was spacious and comfortable. The staff provided us with complimentary champagne and chocolate for our honeymoon. Additionally, we loved the quiet/not very busy infinity pool + the rooftop bar (amazing views of the city/hillside). Not to mention there is a yummy bakery in the lobby and the restaurant is great too (had it for breakfast one morning).

A bit on the pricier side, but it's worth it.

Great location, right in the center of the city. Friendly staff, good amenities in the room, great rooftop bar and café. We upgraded our room (Junior Suite) to the Presidential Suite and it was great. Very big, with views of the city. The rooftop bar was a highlight - probably the best one in town.

Very minor, but the mini fridge didn't get refilled during our stay

It's one of the best hotels I've ever stayed at. It's in an excellent location that is close to everything. We stayed in a suite with a beautiful terrace. The hotel is beautifully decorated and the rooms are very comfortable. I especially enjoyed the salt water pool first thing in the morning. The fresh baked pasties are AMAZING!!

We only had breakfast once, and it wasn't memorable. The service was slow. The elevator didn't work often.

It was right in Guanajuato, easy to navigate and a quiet, lovely boutique. We booked the Master Suite and it had a lovely balcony area above the courtyard. The pool and sky bar had wonderful views and it was a lovely trip. The included breakfast for us was also quite delicious.

Like most places in Guanajuato, there is no place to park/pullover near the hotel. It made for a slightly stressful and eventful loading/unloading process. My wife’s parents room was also incredibly small, so be weary of what you book. It was essentially a small closet off the main hallway with no windows and a bed. This room was marginally cheaper than our master suite so it is important to double check your booking before finalizing.

Clean rooms and confortable

that I reserve for one bedroom 4 people and they said at the time I call that the hotel can add a bed for the 5th person. At the time I arrived, they requested me to pay extra for another room. Because the other room that fit the extra bed it was already occupied . I was with my mom 90 years old birthday and I don’t like this kind of surprises ., that’s why I called when I did the reservation.

Fantastic location, outstanding bar for sunset, comfortably room, comfy bed, great shower. Hotel is beautiful and historic while being thoroughly modern inside the rooms. Great little bakery inside hotel for coffee and the Rol de Guayaba (so good).

Checkin was a little bumpy as we were arriving via car - there isn’t really parking and coordination with hotel wasn’t great, the checkin lady was surprisingly surly to us. Once beyond this initial hiccup the staff was great.