Location was excellent , making a car unnecessary. The BEST part is the STAFF!!! I have never been greeted with such joyful, positive regard. Very much influenced the mood of my stay. Loved the wine hour and popcorn. Our included breakfasts were FABULOUS, delicious and generous! Loved that they had umbrellas for us on a rainy day!!!

In our room, Ok, the hook in the bathroom for a robe was unreachable. Near the door would have been helpful. There were no robes, even tho I requested one. There is a ‘nursing home’ smell on the 16th floor when getting off the elevator. A lot of baking soda in the vacuum cleaner or some Farnese might help. This smell DID NOT leak into our room. The daily ‘Guest Amenity Fee’ was a surprise. It worked out ok

It was a very comfortable, clean, pleasant hotel in a perfect location: we could walk pretty much anywhere and there were lots of restaurants around. The staff was uniformly friendly and helpful. We especially loved the soul music piped into the elevators: the antithesis of the usual Muzak. Very uplifting and joyful! The on-site restaurant was also great.

One tiny quibble: pocket doors for bathrooms is not great for privacy--and, in our case, the one in our room didn't fully close.

Located right near everything, this is a great space in the middle of everything you want to go to in Philadelphia. I walked to museum row. I walked to all of the great restaurants. I walked everywhere. It was easy!

There's a lot of construction around the space and it's very very busy. We also had a room right off the elevator despite asking not to have. It is loud, but once you're in your room the genius set up of the room with bathroom upfront makes sleeping easy. Busy location was not a problem in the room. Only in the hallways and lobby.

So welcoming and so many nice touches such as cookies and welcome note and thank you note on last night. Room was clean and comfortable. There was a complimentary social hour with drinks and popcorn. Staff were friendly and helpful. Location was excellent and central to many sites and nice restaurants. Hotel restaurant was also great. Really enjoyed and would return any time.

Nothing

Very cosy boutique hotel in a great location. The lobby was beautifully decorated with complimentary wine in the evening and coffee in the morning. Brunch in the restaurant was delicious and the bartenders were great! Room was smaller than expected but very clean and comfortable. Great water pressure!! Also loved that they kept in touch via text during the stay with any questions regarding what we ended. Oh, and the valet service was terrific!

Staff was amazing, the valet service was stupid crazy trying to park and get the car sometime however the guys working the valet were always amazing.

There was construction going on right next door that had the water turned off almost 24 hours. No shower or flushing the toilet. Pricing seem a little high Elevators were noise and scared me slightly every thing we got the them..

Complementary happy hour in the lobby, in-house restaurant with breakfast available as well as a full menu for lunch and dinner. Very pet friendly, great area. Easily walkable. My room was very clean and updated.

The common areas, hallways lobby elevators were a little dirty. One of the elevators was out of order during my stay and it is a very busy hotel so there was a wait for an elevator.

The room was spacious and the beds were very comfortable. Well appointed and attractive bathroom. Very nice dining room and bar with good food. Staff was friendly and helpful.

The lighting back to the elevator area was very dim. Makes it difficult to see especially when coming in from daylight.

Location was a good base to explore from the Old Town to the Philadelphia Museum of Art. Shops and restaurants nearby.

I wish the amenity daily fee had been explained in detail. It's not common to have that in other hotels I've traveled to. We missed out on using $20 every day for something like snacks from the hotel lobby or at the restaurant.

Very nice room--configured a little oddly as to the bathroom being a bit of a travel from the bedroom, but that was fine. Great location, kind staff and decent facilities. This is a hotel I have stayed in numerous times and am always satisfied.

The room was a little oddly configured and there was not enough light. The lams in the main room were all hand-turn on--no switches and they just didn't add enough light. There also could be a charging station by the bed--there was none.