Really lovely hotel experience, super central location with a really nice spacious/airy room, with lots of natural light and big windows :) Nice views out of the window too, facing onto the main street (my room was front facing). Really spacious room with lots of room for luggage and the bed was lovely and comfy. There was a good sized mini fridge, too. The staff was lovely, very helpful and kind. The breakfast was nice too and there was a communal coffee machine, where you could take drinks away with you anytime. The location is very convenient, with an Iki express shop literally next door and a Caffeine opposite (and there is a bus stop for getting the no.29 bus to the airport about a 2 min walk away from the hotel entrance (behind the musical theater).

There was no kettle and tea/coffee in the room itself, and that is always a good addition. No bathroom minis to take, which isn't essential but is always nice!

The room was quiet and clean, the staff were very thoughtful, helpful, friendly and very welcoming. We enjoyed our breakfast and a cup of tea in the evening too. Thank you!

The only downside I'd say is the TV in the breakfast room, it was on playing music videos and the screen was quite large. I had young children with me and they were very distracted by it. It is a shame to have it on at all as the room overlooks beautiful streets below and you could hear the birds if the TV wasn't on. I would have preferred my breakfast to be quiet surrounded by natural sounds.

The hotel was fantastic! It’s conveniently located with easy access to the main boulevard, a beautiful pedestrian street lined with trees and no cars, perfect for leisurely strolls. It’s also just a short walk to all the shops, and there’s a lovely, cosy park nearby for some quiet time. The parking was good, though you do need to call a specified number to open the gates, which was manageable. The rooms were incredibly cosy, with comfy beds and large balconies overlooking the stunning pedestrian boulevard. Breakfast was another highlight – a decent variety that had something for everyone. Overall, a great stay!

Staff was very friendly and accommodating. Rooms are very clean and maintained well. Omelette was nice, but always luke warm. Coffee is very good.

The beds are very low, and matresses are soft. Pillows are too soft. Lift can only take two people at one time. The entry wasn't cleaned daily, was dusty and rubbish lying around (we left at 10 am, and when returned around 8 p.m., the rubbish was still there) Breakfast - the food( omlette, sausages, etc)was cold despite I was coming for breakfast early (7.30 - 7.40am) Having room facing Laisves aleja was annoying at night as it is very noisy by drunks from near by bars, so couldn't open the balcony at night.

The hotel is in the city centre of Kaunas, which is great as everything, including the town hall and the castle, is within walking distance. We were greeted at the reception on the second floor and were given some complimentary tea or coffee as we waited for the check-in. The room is simple but comfortable and compact, with everything you need.

The bathrooms are clean and have everything you need but are not very appealing. The elevator is compact and can only hold about three people at the same time despite the 600KG+ weight limit and 6 People Max.

Bathroom looked slightly dated but was clean and very spacious, compared to other hotel rooms I’ve stayed. The room was huge, plenty of space, comfortable, I slept really well, it was quiet. I had some concerns having read some reviews about the noise coming from the vent pipes, which had affected the sleep for other people who’d stayed here. My room was facing the internal courtyard so was away from the pedestrian street and possible noise, however the vent pipes are located in the courtyard where my room was facing, and they started making noise in the morning, but I was already awake, so my sleep wasn’t disturbed. The huge plus was that the window can fully open and I could get plenty of fresh air. I cannot comment on the aircon, as I didnt need to use it. The kettle was provided to me at reception - I asked for this before my arrival and this was given to me when I was checking in. My TV, sadly, didn’t work, but as there are no phones in the room, I didn’t want to go in my pyjamas downstairs to Reception to inform them. This was the only downside. The staff at Reception were great. I checked in past midnight, the person at the desk was very helpful. When my room key wasn’t working, the receptionist walked up to my room with me to make sure the key replacement had no issues this time and I wouldn’t need to make any more trips to Reception. When I was checking out, the two ladies at Reception were equally helpful. I find that Customer service in Lithuania is very often hit and miss, as a customer, in many places you are made to feel as an inconvenience , however I felt no such attitude at this hotel. Everyone I spoke to was pleasant and helpful. I’d definitely recommend to stay here.

No phones in the room. I wouldn’t have minded however when I learnt that my TV wasn’t working, having a telephone in the room would’ve helped to inform staff, otherwise - not a massive issue. TV sound could’ve helped to drown out the noise from the pipes which started making noise in the morning. When I opened the window, a very strong cigarette smell filled my room. I don’t know whether this was the hotel staff smoking (as I heard them talking very loudly), or other hotel guests but it meant that I couldn’t keep my window opened. The room location being in the internal courtyard means that if someone is smoking in that courtyard, then the smell lingers in this closed area for a very long time, and prevented me from having my window open.

Kaunas City Hotel is conveniently located in the center of the city, lots of shops and places to eat nearby, close proximity to the historical center and all the tourist attractions. Staff is friendly and efficient. I had a very bright room overlooking the Liaises Alley (a pedestrian street, so it's quiet) and I loved it. Hotel/room is very clean. It's a 3 star, so there are no certain facilities, but the mini fridge is there, and I was given a kettle upon request, too. WIFI signal is OK. Very comfortable bed and pillows, good bedding and towels. I had a very enjoyable stay, would highly recommend Kaunas City Hotel.

It's a nice hotel right in the city center, we chose it pretty fast and I will probably get back. 1. Location is perfect, it truly can't be better, right in the city center. 2. The staff is very nice and helpful. 3. The rooms are old but nice. You have a lot of space, everything is clean, beds are comfy (not super comfy though).

1. The bathroom was too small, so it was not very comfy. 2. 1 complimentary water for 2 people was a bit weird but ok. 3. We didn't have a kettle, that's a really sad thing, but considering the nice low price for the hotel, I think it makes sense that we didn't get as many facilities as in some other places. Also make sure you know that you'll need to give the hotel 50 EUR deposit, which will be returned to you once you check out if you didn't use the mini bar :) So in general, everything was good.

First, it’s location, Kaunas City Hotel located in the hart of the city. Our room had two big windows with nice street view and it was super clean there when we came. Very helpful and friendly staff. I had a surgery in Kaunas and for me comfort staying was so important and I got it for 100%. Big bathroom, comfy bed and so much space for the stuff made me feel like home. There were so many shops, cafes and restaurants nearby, people speak fluent English everywhere. Therefore, Kaunas City Hotel is number one option if you are planning come to Kaunas ❤️

Breakfast was good but not excellent. It was the same food every day( Probably it’s a problem only for me, I wish to have more varied menu.

Everything was really good and well organised. The ambience and the position of hotel is really top notch. The room was clean, it had everything what was previously mentioned.

I tried to get an invoice from the reception for my business trip, but they said that I should have told it in advance (I wrote it in the Booking application), so I didn't get it in the end. Maybe try to better communicate this stuff with future guests and have more helpful approach.