The hotel location, terrace, and city view were fantastic. There are also options with bathtubs instead of just a shower - liked it. A breakfast option was quite good.

The hotel is in the old part of the city, so be ready to walk and climb many hills. For a taxi, it is hard to arrive closer to the building. Everything else was good.

This is not large hotel but is located right below Saint George's Castle upon a hill. You can reach many fun spots walking down, though returning back to hotel is a bit challenging. Expect to walk a lot in Lisbon up and down the hills. Room was large, comfortable, with very nice view. Clean specious bathroom with everything you expect in it. Breakfast was nice with acceptable choice for the hotel of this seize. You will eat pretty much the same food every morning.

What I did not like and initially felt like a fraud are the pictures showing open-balcony, like roof-top balcony, where breakfast is served overlooking a city. In my view it was a big selling point for this hotel. In reality, only few rooms have open balconies and the breakfast is served in the hotel lobby.

The staff were very helpful. our room was spacious and had a view over the city. well positioned for walking around the old town but also walkable into the modern area and stations to either Rosio to Sinatra and Sodre to Cascais. If you have mobility issues this area is not for you.

The main door is locked at 8.30, needed to ring bell to be let in.

Large, very comfy single beds. Nice bed linen. Good towels and robes Large bathroom. Breakfast OK. Good pastries. Same thing every day. No fresh bananas or apples. Friendly, helpful front of house staff. Initially didn't like area but actually turned out to be great. Loved the Sa toma area on the right. Easy walk into main square and then train station. 10-15 mins.

Booked hotel that specified a kettle in room as we don't drink coffee. Had to ask for one as none present. Took some tea cups up from breakfast as tiny coffee cups useless. Cleaners took the lot later, coffee; tiny cups the lot. Bizarre! Had to ask again for cups. Got tiny coffee cups 🤦‍♀️ View OK but I mostly just saw the bins really, which were moved/ clattered often or emptied at midnight. Could hear neighbours sadly in other rooms but neighbourhood quiet.(if you ignore bins!)

It’s location , near St Jorge castle, restaurants any way walk to with in 2-3 blocks both directions. View of the city was incredible.

I did the booking for the 3 rooms, 1 couple were put in an up scale large suite on the top floor with amazing views. The second couple asked to switch their room as it smelled musty upon entry. I went to the desk with her and they received an upgraded room with a balcony. My husband and I received the basic room I originally booked for all 3 of us, first floor, no perks. Just disappointing, for us. The rest of the party was quite pleased.

We had a lovely room on the 4th floor with a superb view over Lisbon. The room was large and comfortable, as was the bed. The bathroom was a good size and the shower (over bath) was good. The breakfast was excellent. The reception staff were extremely friendly and helpful. Someone even came out the front of the hotel to help us with our bags on arrival. They spent a lot of time helping us find our way around Lisbon.

Nothing really. The hotel is on top of a very steep hill so not for those with mobility problems but we knew that when we booked it and the staff advised us which tram to get which got us most of the way back up to the hotel so it wasn't a problem.

After an exhilarating taxi ride through the old town, our taxi driver dropped us off on the street in front of the hotel. We didn't know what to expect. Upon entering the hotel, we were greeted with a lovely, elegant lobby. Our hotel room was large, beautifully appointed, and our view of the old town was gorgeous. We couldn't have been happier. Staff was highly professional and attentive. The women in the bar recommended a delicious, well priced red wine that I fell in love with. We received the kind of romantic European hotel experience I was dreaming of.

We are in our 60's and the walking on hills and cobblestones can be a bit of a workout. This will not deter us in the future. Taxi's are readily available. We will stay here again.

Good price with breakfast included. Walking distance to some nice restaurants and viewpoints.

Not recommend for immobile people or when carrying lots of heavy luggage. It's quite a walk to get to the city center with steep declines. You will not get any view of the castle from the hotel (at least not from standard rooms). Very annoying was that the hotel was not willing to confirm in advance that the room had two separate beds, despite me making a booking for a twin bed room. If you are not sure if you have a twin bed room available then don't sell it.

The room we booked had a very large terrace overlooking the city. The room is large and had most everything we needed. The breakfast was very good. The location is at the top of the city near the castle and within walking distance of everything. Most places are within walking distance. We had a wonderful time at the hotel.

The terrace has some plants that separate the terraces between rooms, so there was not the ideal privacy desired. This was not a major issue, just something that could be improved. All neighbours were quiet so not an issue for us.

The room was airy with a great view towards Graca and had a patio area. The bed was comfortable, the room was clean, the shower worked fine. All the staff were helpful, friendly and knowledgeable of the local area. The hotel is very close to the Casello Sao Jorge and is therefore up one of the seven hills of Lisbon. Taxis are reasonably priced in the city, even in the early hours of the morning. The airport is only 20 minutes away by taxi . The breakfast had a good choice of fruit, bread, pastries and cooked items.

I would prefer to be offered fresh fried eggs. The room had air conditioning that was cold, even when the desired temperature was 21oC. Though there was a coffee machine in the room, I would like milk to be available to go with it. There was a fridge so it would be possible. We had to leave a deposit of 50 euros, in cash, to use the safe in the room. The laundry service was also expensive.