Great staff and comfortable room. No actual direct safe way to the beach from rear of hotel. You’d have to walk all the way down the very busy Main Street to access the beach somewhat safely. Only other way Is to walk through another business restaurant.

Access to the beach or a free shuttle/ride down to the beach on request.

View and location to the beach! Surin Beach is relatively uncrowded, clean and safe. Plenty of local restaurants along the beach. The rooftop pool was wonderful ( however see below). Staff were very friendly and helpful( some things a little lost in translation as not much English spoken but that’s one of the fun cultural aspects of travel!) Breakfast buffet style was provided in our rate— good quality but geared a bit more to the Asian diet ( e.g fried rice, stir fries, curry, salads etc) but toast, jams, coffee, tea, eggs were available.

The steps leading to beach are steep however and could benefit from sturdier handrails and some solar lights for access in the evening. While we understand the hotel was not built long ago it could do with some cosmetic touches e.g. cushions on balcony chairs, a mattress for the concrete ledge (day bed?) on balcony, attention to maintenance on poolside lounges and umbrellas, hand towels in bathrooms (only 1 towel & 1 pool towel per person provided)

The view and location were perfect! The facilities and room were clean, towels and beach towels as well as toiletries were provided. The breakfast was nice ned pretty big portions too plus a buffet. The staff was exceptional as we had a medical emergency and the staff was very helpful helping us organising help.

You won’t get a good night sleep. The AC didn’t really cool the room and was super loud. Adding to the noise was the AC unit just outside the bathroom window which was only divided by a wooden shutter so you hear the unit very loud all night long. Additionally, because of the bathroom window is not an actual glass but just a wooden shutter, we were getting lizard visitors - they nearly caused as a heart attack every time we went to the bathroom as you never know where are they hiding and they do run very fast and jump.

The hotel very kindly upgraded us to a room on level 3 which had access to an infinity pool from its balcony. The views across the beach and the bay were stunning, even in the rain. The bed was super comfortable and the hotel staff were excellent.

The bathroom was very narrow in parts so not practical for two people to be in there at once, although there was a jacuzzi bath in the main part of the room. The hotel is well located but be aware that you have to walk on the road for a short distance when you leave the hotel before you reach a raised foot path to head into town, so something to consider if you have children.

Stunning view from nice sized room with balcony over ocean and beach. The location was a relaxing beach experience with very friendly honest people even to the point we left a backpack at khun gaa seafood thai restaurant 7min walk (great food) and they chased us on a motorbike to return. It was a terrible stormy evening we arrived and the hotel has no restaurant except breakfast, Janet at reception was fantastic and organised a restaurant to come pick us up and take us home. Janet was extremely helpful throughout our stay. Surin Beach is a lovely low key beach. The rooftop pool was fantastic. Breakfast was great

That there wasn't an option to eat a meal in the evening. The 7min walk into main area is either along a main road or had to walk across rocks down to beach.

Breakfast was ok nothing special

The steps from the Hotel down onto the beach were very hazardous and work was being done so they were always wet and inadequate lighting of a nighttime not suitable for elderly or disabled guests.

Very nice room with amazing view on the sea. The location was perfect, it's probably the only hotel in Surin that's on the beach, so if I go back to surin it will definitely be there! The room was very clean, bed comfortable, small but very nice bathroom. Nice staff. There was even a fan on the ceiling, which was awesome, so you don't need to use the AC all the time. Breathtaking views from the pool on the rooftop. Clean shower and toilet on the rooftop too.

The pool on the rooftop was a bit cloudy, I asked about it, but had a vague answer. They could be more transparent about the state of the pool (some hotels post the date of last check up, ph and chlorine levels, it's just reassuring to know it's regularly checked, because in this hotel, the pool water is specially warm and thus more prone to troubles). The little stairs/pathway to the beach is being refurbished, but right now it's very smelly, feels like the sewage water is passing there... Anyway even with those downsides the hotel is really worth it.

Booking this hotel was best decision we made in Phuket! The location is dreamy. We slept every night with the sounds of the waves crashing. The views of the sea both from the bedroom and from the shower was priceless. We would walk down every day to Surin Beach which is a gorgeous beach, not too crowded, and where you can find so many casual restaurants and food stalls. We loved using their gym and their rooftop pool (incredible views from there too!). The staff was super nice and arranged to book a motor bike for us.

Surin Beach is located in a quiet area of Phuket. You need to have your own transportation if you want to see more of Phuket. We rented a motorbike and loved roaming around the island. As for the room itself, just know that the A/C is noisy as hell. This was the only drawback for us. Hopefully they change or fix them soon.

Waking up to the sound of waves on Surin Beach was incredible. The view from the balcony and shower were incredible. Minutes walk to the beaches and about 10 minutes walk to the shops. The lobby receptionist told us to walk on the road down the hill to the nearest convenient store. But I wouldn't recommended to walk on the busy road especially we were walking against traffic on the way back up hill to the hotel. I would take alternative route via the beach and the market to be safer. They change their breakfast menu daily which was good. Room is serviced daily.

Ants in the room. But totally understand because we were halfway up on the inclining mountain facing the beautiful natural trees and ocean views.

As I was on my own for a few days I couldn't justify a more expensive hotel and this had everything I wanted at a good price - outstanding view, direct access to a smaller quiet beach but with a choice of food and drinks nearby. To be fair I couldn't find anything else meeting my needs within good distance of Patong/Airport so feel lucky to have found it. Check in was easy, the very clean comfortable room had a killer view. No sound from adjacent rooms. I'd definitely stay again as a solo or couple, not ideal for family. I only a required a basic breakfast so a couple of pancakes and some fruit sufficed. The bathroom size and layout is fine and larger than many European bathrooms. Personally I love a proper key to an electronic one.

Was desperate for hot shower (cold everyday after first evening) and a cup of (English) tea by night 3. (7/11 didn't have tea bags either). The beach is the main feature so the pool less of a focus. I only popped up there once and it did look like it needed some attention. I think in the off-season you'd need the backup of an updated pool experience and pool cafe or juice/mocktail bar (which I think is currently closed) as the sea can be a bit too rough for swimming.