The cleanliness was OK. The kitchen was good; however, it could use a quick review of the pots. We were unlucky in using a broken cooking pot, which we did not realise until it was a bit late, but we fixed the situation. As for the hot water, the first shower was tricky, trying to get the proper water temperature and pressure, but later, everything went smoothly.

There were instructions for a recycling system in the room, but there were not sufficient rubbish bins to correspond to them. Also, the rubbish bin wireframes under the sink could not properly hold the supplied rubbish bags.

This was excellent for the cost. It is a 'backpacker' type accomodation but was clean, cosy, everythinng worked well, staff were very helpful. If you are on a budget you will be very pleased, if you just like to save you will be very happy here. If you want luxury look elsewhere. But clean comfortable quiet handy, this is great. We are mid 60's and could easily pay more but like to save and we liked it and would stay here again.

There was nothing we didn't like or were unhappy with. It is old but well maintained, everything works fine. The bedrooms are upstairs and the stairs are narrow and steep. It would be a problem to those with physical limitations but was no problem for us.

It was spacious and had everything we needed. The multiple bed options worked in our favour because my husband was sick so I could have my own bed :) It was surprisingly warm even without the heatpump going. I also liked being on the edge of town. Nice rural aspect.

Tidying up some of the scruffy paintwork inside wouldn't go amiss. The double bed wasn't big enough for both of us but we took the options.

Location was great, close to town and carrot playground. Unit overlooked a lovely stream which our kids enjoyed playing by, and feeding the goats across the street. Staff were helpful when we needed them. Place was super clean and cosy. Great heat pump, it was so toasty in the bedrooms upstairs.

Very good place to stay with family and friend. The chalet has a good size for 6 people in the common area, we were 4, so we had much more space to share. The ambience has a touch of rustic with the wood walls. The beds are very comfy. I stand out the cleanliness of the place and the kindness of the staff there. We forget some jackets when we left, and Sue contacted me to arrange a delivery of all my forgotten stuff.

Some parts of the chalet could be narrow for big people

The location of this accommodation was very beautiful. We had a perfect view of Mount Ruapehu which was just amazing! Having washing facilities was also very helpful as we are a family of 4.

The sleeping arrangements were not great as we were all squished in together, and the stairs and just the upstairs in general were extremely noisy. Every time someone moved it was very loud. The stairs were really steep so hard to navigate at night.

Great value for money. Our compact chalet had everything we needed - even our own little drying room! The bathroom was clean and modern and the shower was fantastic. There were plenty of powerpoints in every room, and the double height lounge felt spacious. The hosts were so lovely too. I really enjoyed sitting on the rear deck, surrounded by beautiful flowers, listening to the stream and the tui in the kowhai tree.

It was our 3rd stay at the "Ossis" .🤗 We were really satisfied with our previous stay and that's why we have booked it for the 3rd visit.very neat and well organized units❤️.Everything is nice,as described .💯 I am highly recommending this place in Ohakune.💫 Definitely ,we will come again....🙌

Suggesting a mixer water tap for the bathroom sink 😊

The friendly hosts, John & Sue, were amazing with help and suggestions and offering alternative activities. The free laundry was a blessing. We were located close to town, and to several walks and scenic drives. The map provided of the local area was very helpful.

We wondered what to do with paper products like cardboard for recycling.

Ossie's was great! The owners were not there on check in (we arrived later in day), but left clear instructions with contact details. Our chalet was clean & tidy, and had great facilities whilst we got prepared for hiking the Tongariro Circuit.

The chalets are made of wood internally, and no carpeting- so was very noisy. Could hear all downstairs movements from upstairs.