It's fair to say that we were greeted by some of the most welcoming staff we've ever met in our years of travelling! Special mention goes to Marco and Nino who were extra careful to make us feel like home. The property itself was furnished to a very high standard and with great attention to detail. We were also lucky to be offered a room upgrade which made our experience extra special. Although technically rated as a 2 star hotel (for some reason!), it strongly feels like a 4 star accommodation. The property is also perfectly located for both hiking and practicing winter sports, being right at the base of a ski slope! There is ample free parking space, the cleanliness was second to none and the breakfast had great variety.

Simply wish we could have stayed longer!

The hotel has its own parking which is free. There is always an available parking spot. The location of the hotel is perfect- it is not in a too touristic village but 10’ walk to the closest touristic village. It felt super relaxed with plenty spaces to relax outside either at the sun-beds or the igloo-rooms and read, drink or just enjoy the mountain view. The stuff was friendly, polite, helpful and eager on providing information for the best possible stay. Good breakfast variety with Italian delicacies. The room was clean with limited mountain view due to the trees but it felt good to listen to the flow of the river, the birds and the rustling of leaves.

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Situated in Canazei Alba, this hotel benefits from a calmer location than central Canazei (which can be frenetic), yet is a few steps away from two cable cars which transport you up the mountains for summer hiking. The personnel are wonderful - nothing is too much trouble for them. The hotel offers a quality experience, including an excellent restaurant and a great outdoor bar with log fires and good ambience. The breakfast was superb. The hotel is modern, high-spec, very comfortable. The hotel welcomed my dog, although not in the restaurant, which is understandable. I would choose this hotel again, either winter or summer.

Beautiful renovated luxury hotel in a great location. Great quiet location with mountain views, right next to 2 cable cars, about 30 minutes walk to the center of Canazei, lovely walk around the river. Good location for a trip to Marmolada. The room with a view of the forest was beautiful, new, luxurious. Beautiful bathroom + bathrobes. In front of the hotel was an outdoor bar with outdoor seating and music. Good drinks and wine. View of the mountains and the cable cars. Breakfast quite OK. Every day the same. The coffee was great. We did not use the restaurant. A new wellness center is being built in the hotel - we did not have the opportunity to use it. Good parking behind the hotel. Canazei is a lovely mountain small town.

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Charming modern accommodation with a great location and view over the Dolomites. Special attention is attributed to the outdoors - sitting places, fireplace and sitting bags during the evenings, outside bar during the day, few covered parking options and free parking places with automated entry doors that close during the night. Chalet is modern and elegant indoors. The room is very nice with a great big bathroom. Breakfast is perfect with many restaurant-quality options and starts from 7 30. They offer multi-course dinner options, which for me started at 20 o'clock. The food is delicious and offers you a great overview of regional cuisine - if you have time and money I recommend it.

If you choose this accommodation, you will be delighted as you can walk directly from the ski room to the Col dei Rossi cable car or the Ciampac cable car just a few metres away. For ski bar lovers, it is a delight to find this bar with its wonderful atmosphere, friendly staff and relaxing music right outside the accommodation. As for the room and bathroom, I was impressed with the design, cleanliness and very high quality beds guaranteed a good and comfortable sleep. Another thing I can praise is the wide range of minibar with reasonable prices. Most of the time you return to the same places 50% for the accommodation, but you also want to return to this place for the amazing and incredibly friendly staff, where I dare say that the heart of this unforgettable place is Mr. Aniello De Vivo, who cares immensely about the satisfaction of every guest. I send warm greetings from Prague!

Next time I would like Italian tomatoes for breakfast :-)

The rooms were clean and warm, very comfortable beds and room had a nice view of the snowy trees. Nice to have a minibar available for treats. The member of staff that checked us in was so knowledgable and helpful, he went above and beyond.

The drive around the hotel to the car park at the back was extremely icy. Slipped everywhere so would have been useful for carpark and path for guests to be gritted/ salted.

This hotel has a great location next to 2 gondolas, and also has hikes from the door. Easy to walk to Canazei down the beautiful walk along the river. Fabulous pizzeria only 5 mins walk from hotel, if that. Very comfortable room, although on the small side. We had a problem with our shower which was fixed immediately. We used the charger for our car, which was free for one night, which was great. Very roomy and free parking. The restaurant was lovely, excellent food and wines, highly recommend it, and because it was so quiet we got some time to talk to the chef about his influences and dishes. Breakfast was very nice also, served in a lovely room. Staff were very friendly and one lady kindly booked us an appointment at the vet after our dog hurt himself. The hotel is very new and stylish, and has a nice outside area for drinks.

Although the hotel is pet friendly, it only takes small pets of under 10kg. I think it would be better if that was made clearer on the site, as we didn't know this until we got a message from the hotel and our dog was definitely on the border of that! Because the hotel is so stylish it felt a bit weird coming in with muddy boots and paws but there were absolutely no problems. The only other thing is that it was a shame it was so quiet. We felt a bit self conscious as the only ones in the restaurant, but I'm sure that in the high season and especially in the ski season, this place would be jumping. We came in mid-September.

Absolutely loved every minute of my stay at Chalet Queen! The property is very nice, comfortable and clean rooms. The staff is warm and friendly with great recommendations for things to do around. The restaurant within was great too, the chef and staff made sure I tried traditional regional dishes and I loved them! Highly recommend Chalet Queen for staying in Canazei, and to travel around Dolomites.

Very nice little hotel with elegant modern touch. Just one step away from the cable car 🚡... perfect in winter!!!.Good breakfast selection!

No Spa....but it's on its way!!!