Location was amazing, hotel is absolutely gorgeous. We stayed in an executive suite and it was worth every penny with a fireplace and large soaking tub. There is an onsite restaurant that had a great breakfast. Amenities were great as well.

When we checked in, my card had expired and the interaction for check-in was extremely awkward. We also were not told about how to get to our hotel room as it was in a private section so we wandered around until someone was kind enough to point us in the right direction. We were also not told about a hold on our room for an amenities fee and had to ask for it to be explained to us. These are all things that should have happened during our check-in process.

Clean, room was spacious, view was nice. Nice bathtub and good water pressure. Big bed with comfortable chairs to lounge on. Great location with easy access to everything. Had a really nice lobby with sitting area and great fireplace to warm yourself up by.

Overall everything was great. I didn't like how the parking in the city was essentially a scam. Everything was so high priced and pretty much nowhere allowed you to park overnight without gouging you. The valet was reasonable when you compare it to the city prices but I prefer to park my own car if I can.

The hotel is in a terrific location if you want to walk around at night and enjoy a dinner out and possible another drink. We had breakfast in the restaurant below and my husband said it was the best eggs benedict he has had in a long time. The room is very comfortable and we enjoyed having one of the interior rooms over looking the garden plaza. It was quiet and we both slept well.

The bottom of the shower needed a bush in the seem of the granite. I was surprised at the size of the garden view rooms. I had trouble finding a space to stretch in the morning. They rooms have a nice sized bathroom with shower and tub (separate), an armoire, two comfortable arm chairs, and a king sized bed. The rooms are long and narrow. They are a tad small for the price.

The Portland harbor hotel is extremely accommodating. Rooms are comfortable. Location is great! We love this place!

The armoire in our room blocked the door into the room which was tricky. You walked smack dab into a large piece of furniture upon entering. Also- we’ve stayed here one weekend in December for the last 5 years. The restaurant is extremely slow with breakfast service. It takes forever to get your meal….. and it’s breakfast. Shouldn’t be that painful.

The room was clean. I loved that I could open the window to get air in. I loved that they had a snack place for each floor where they had some snacks and tea/coffee at all time. the location is great. Bed was very comfortable.

Parking cost 45$/day. it's too much. The charging points next to the bed weren't working on our first night, I didn't notice and only found out the next morning, while out that I don't have a battery. They did fixed them the next day but the charging was very slow, so I had to charge my phone in the bathroom at night. so just check these things if it's important to you.

The location was phenomenal, right smack dab in the middle of everything. It was easy to find and because of where we were we didn't need to drive all that much. The darling folks at the front desk were so lovely (thanks for the food recommendation! Empire WAS SO GOOD!!!).

I haaaaaaated the valet parking. It's nice, sure, but I'd rather just have a sticker or something that shows I'm staying or a card or something. Paying to park when you're already shoveling out a lot of money is kinda lame. The valets were so sweet, though. Thank you for taking care of us!

Great room, well stocked, complimentary items, plenty of amenities…excellent room. I was on the third floor, coffee bar, snacks, water, fruit, ice well stocked 24/7…absolutely perfect. Staff was great, breakfast, desk, valet, kitchen and cleaning staff; professional and fun! Great stay, would absolutely stay again!

Nothing to note for improvements, hotel had everything I needed and more. My floor had a stocked coffee bar, fruit, water…I could not find the same amenities on the lobby floor. Overall Great place…

location was excellent ease of access was awesome we especially loved the breakfast snack nook on each floor it had coffee a way to fill your water bottle ice snacks cups everything was all there on every floor. the rooms were large a beautiful and spacious the staff was awesome clean well-appointed it checked all the boxes. Sometimes these older boutique hotels are disappointing like the room is small and such but this hotel was off the charts the outdoor area the lobby we loved it. The elevator was broken while we were there and they gave us a free app or cocktail and were super helpful

nothing

I loved the extra amenities from the Pantry on our floor. It was so nice to grab a coffee and Danish early in the morning before heading out. Upon our return, we knew there would be ice and water waiting to take back to our room. My husband enjoyed the sleepy time tea. Also, the staff texted often to make sure we didn't need anything.

There were stains on the curtains that created a negative impression from our daughter.

This hotel is wonderful and would definitely stay again. Great location, clean, super nice rooms, lobby and dining! The amenities offered and the staff are very kind and accommodating of our needs. Easy check in/out process.

Didn't love the "mandatory" added fee, but we were able to use it for drinks at the bar. Also wish there were a self park option as we also prefer to park our own car over valet. But overall, these are preferences and not major issues.