The hotel is located in the centre of the city,close to metro station,restaurants,bars and shops . Room was very spacious,especially the bathroom. The bed was super comfortable and the pillows were available to suit each person (high and low)

Outside of the hotel were many creepy people. The room window was looking into other hotel windows

The amenities were exceptionally clean and modern. The entire staff were very welcoming and friendly, beyond pleasant. Always attentive, engaging and greeted you with a smile and an offer for assistance. Their attention to detail and kindness was top notch. The breakfast offered each morning was of exceptional quality, taste, and presentation. The bedding and pillows were luxurious and offered the most restful and cozy sleeping experience. The location of the hotel was central to most desired locations of interest and all forms of transportation was minutes away-extremely convenient.

Not one dislike I could denote. With utmost honesty, the best experience from arrival to departure I have experienced to date.

Breakfast was excellent and staff were extremely helpful and courteous. We loved being given something cool to drink on arrival and appreciated the pastéis pastry which greeted us in our room. The bedroom was regularly cleaned and water and chocolates a daily feature. We benefited from the local knowledge and advice of the staff as we planned our outings. All our questions were greeted with a smile and an answer. The location of the hotel and the history associated with it was what drew us there initially and we weren’t disappointed. We would recommend the hotel highly.

There was nothing we didn’t like.

The property and our stay was absolutely wonderful we can’t wait to go back to Lisbon. This was our first time in Lisbon and the staff was extremely nice and helpful with recommendations of things to do, places to eat, reservations, car services etc. The location is so convenient to practically everything even the tours we booked either met right outside the lobby doors or across the street in the square. On our trip next summer we plan to stay here again for 2025. Thank you to everyone we interacted with, you really made our stay in Convent Square an excellent place to be while there.

Nothing to note or comes to mind.

The location was excellent. As I was travelling alone, I felt very safe. The staff were amazing, very helpful & just lovely

The hotel is gorgeous and perfectly located. Breakfast was fresh, with certain items made to order, with a plentiful buffet section. Everything was high spec and finished well. The staff were very friendly.

I am really nitpicking here, as the hotel is fabulous, but we were given a couple of bad recommendations (a poor spot for dinner, and we were advised that there were no rooftop bars open nearby, but a quick google search located a great one that we would have missed if we listened to the front desk). The pool/sauna area is v small. Again, these are tiny things that do not detract from how lovely the hotel is. I do recommend not booking transport to the airport through the hotel - they quoted me 4X the booking.com price!

The Convent Square Lisbon, Vignette Collection Hotel staff are so friendly. They took great care of everything. From a neatly made-up bed every day and a clean room with fresh towels to the chocolate on the nightstand, just perfect. Breakfast was delicious, and there was a great variety of food and drinks and freshly made food like egg Benedict and sausage. It was very delicious. End diner is just as delicious. The service is very hospitable, and the staff ensures that you are not short of anything. The sauna, pool, and gym are great. The staff gave us some very good tips on where to go. That was of great added value to our holiday. The location is perfect. There is a lot to see in the vicinity of the hotel. And there is a bus metro and train station within walking distance.

The weather of the first 3 days

I had a great experience during my stay at Convent Square Hotel. Although I encountered an issue with one of the rooms due to some morning disturbance from nearby construction work, the hotel staff was incredibly responsive. Mr. Joao, the General Manager, personally met with me, apologized for the inconvenience, and swiftly moved me to a better room closer to the other rooms I had booked. This level of service really exceeded my expectations! I truly appreciate their efforts to make my stay as comfortable as possible. I would definitely recommend Convent Square for their outstanding customer care.

Nothing

The experience at Convent Square Hotel in Lisbon was outstanding. The staff were the epitome of hospitality, surpassing all expectations with their exceptional kindness and attention. Celebrating my birthday, they surprised me with a lovely present, adding a special touch to my stay. The hotel's decor is stunning, offering quiet stay despite its proximity to lively areas. It's a peaceful haven in the heart of Lisbon. In short, Convent Square Hotel is more than just accommodation; it's a memorable experience, deserving an 11 out of 10 rating. I wholeheartedly recommend it for an unforgettable Lisbon visit.

The staff were exceptionally helpful and friendly - always smiling. The hotel's location was very central and allowed easy access to all the main city sights and transport options ie metro, train and buses.

The service in the bar/lounge area seemed a little under staffed, which meant we often had to wait for an order to be taken and then the drinks to arrive. However, this did not detract from the overall enjoyment of our stay.