Staff was excellent, helpful and smiling all around. Room was comfortable and sufficiently large for one person, with a nice shower and good bed. Breakfast was nice, nothing extraordinary, but good quality. Location isn't the best if you have to travel around Berlin for site-seeing. They also have a nice rooftop which I enjoyed due to the sunny weather in Berlin.

Not a lot of faults all around, but I wouldn't say it was value for money. Everything provided was according to the price.

I enjoyed my stay at GINN. The staff was very friendly and the location is good. There are restaurants, markets, coffees and coworking spaces nearby, and a lot of services in the Mehringdamm street which is close. The beds were comfy and the shower was good, the room was also very spacious.

I chose GINN specifically because of the minibar since I had a long stay, but it is set to the highest temperature which was almost the same as the room temps. So it didn't help much in keeping food and beverages cold. The desk could be a bit better for working but it is serviceable. The drinks at the bar are also a bit expensive (5 euro for a beer)

- nice, modern, luxurious design of the hotel - great facilities, including the bar - fantastic, friendly and accommodating staff - very tasty breakfast with a great variety of options, breakfast area comfortable and nice - although there was no kettle in the room, it was possible to ask for one at the reception and it was provided with no issues; 'tea station' available on the groundfloor so we could take tea and mugs to the room anytime - very clean everywhere, cleaning staff did a good job too - all the toiletries refilled every day - even though the check out was until 12, we could leave our car in the parking garage until 5pm that day with no additional charge - nice location, quite close proximity to both Yorckstraße and Mehringdamm U-Bahn stations, you can also reach Brandenburger Tor by foot in around 40 minutes - comfy, big bed and a convenient size of the room as well, noises from the corridor at night barely audible if at all

Nothing to dislike, the hotel was perfect!

Friendly employees and in a great location near some amazing brunch spots: Belle Alliance and Cafe Gretel. Close to the M19 bus stop that drops you off in front of the U-bahnstation 10 minute walk away. It’s close to a biomarkt with sandwiches and pastries. The sexy shower in the king suite with the frosted glass is fun for couples 😉

You have to pay 25 euros to check in early and they didn’t have any rooms anyway when we tried checking in early; however, plenty of spots in the area to kill time at.

I have stayed in many hotels in Berlin, but this one seems to be the most pleasant. A spacious, tastefully furnished room with a large, comfortable bed, delicious breakfasts (you can prepare tea and coffee 24/7 in the lobby) and very friendly, helpful staff were the greatest advantages during this stay. You can buy a parking space right next to the hotel for 25 euros per day, it is a really good option. The area around the hotel itself may not be as delightful as other parts of the city, but the place is an excellent starting point for various cultural attractions. It is also easy to get to the city ring road from here.

If there's anything I could find fault with, it's the inability to launch even basic apps, like YouTube, on the smart TV installed in the room. My wife and I wanted to watch a certain sports broadcast and it wasn't possible, especially since the TV was mounted so close to the wall that you couldn't even connect an HDMI cable and use it to stream something from your laptop. Generally, for a guest from abroad, this TV is useless as you can only watch German channels on it. But that's still a minor inconvenience.

The hotel was perfect for my stay. The room is pretty large and modern and was clean. The shower cubicle is glass so if you're sharing the room with someone this might be a problem. The bed, pillows and the blanket were very comfortable. The tv works well. The windows open which is great. The staff is very friendly and helpful and always available. The breakfast spread looked quite good to me. They don't have food otherwise. The 5th floor has a terrace lounge area which is lovely. The location is perfect. Very close to 2 main U Bahn stations. Lots of food options around the area.

No hot water kettle in the room. The lobby area has hot water, tea and coffee 24×7 though. The AC thermostat in my room was set at 24.9 degrees Celsius and this is at the peak of Berlin summer. I couldn't reduce the temperature as the thermostat was locked onto that temperature. This is the only actual con I faced during my stay.

The hotel was excellent and had great hospitality. All the staff were friendly and very helpful. The location was very good and the quality of the location was very good. Great connections to the bus and metro plus close to amenities. The breakfast was excellent, and the overall quality of the room and the hotel was very good and excellent value for money. One thing I would suggest is for them to share pictures of their breakfast spread in the website. They have a very good spread which they should market. Was very impressed.

Nothing particularly to note. The rooms were a bit dusty but that was due to linen fibre. However they cleaned up immediately when we mentioned it to them. But everything was excellent.

The property was as advertised. It was very comfortable for my family and I. It was in a central location in Berlin with easy access to several locations. Additionally, the hotel had a supermarket on the same block which made access to any and everything. I met very warm and accommodating staff who made our stay extremely wonderful. We look forward to another stay at Ginn City.

The location of the hotel is really great, close to two metro stations about 10 min walk. You have a terrace to enjoy morning coffee and breakfast outside when it's sunny and warm. You have restaurants, coffee shop, grocery market at literally one minute walk. I didn't try the breakfast but it looked great with different choices. The staff people are very nice and helpful. The rooftop is perfect and so great to enjoy nice weather in Berlin. The bedroom was big enough and with all the necessary furniture.

I don't know what type of soap was it for the body but it had a strong perfume/chemical smell which was not pleasant to put on the body. The bedroom cleaning needed one more extra broom / vacuum pass on the floor since we could see the dusts.

Location was good for us. The surrounding was nice with supermarkets, shops, restaurants, metro station, ... all in walking distance. Friedrich Strasse, Unter den Linden, etc. were just a few stations away from us. The room was nice, comfortable and clean. Internet connection was stable and supported video conference. We usually have issue with the hardness of the mattress in hotels and apartments, which immediately impacts the quality of sleep, and level of energy from the very morning, and I can say that this mattress was perfect hardness for us. Even though we did not sleep much, since Berlin is not the destination where you would come to sleep and relax, the sleep we had was perfect and refreshing.

Automated messaging through Booking. It is confusing a bit, but really that is a minor thing.