Great clean hotel on a huge property in the middle of the jungle. Rooms are big and quiet. At night you hear jungle noises of all the animals. Great experience! The bathroom is outdoors, which is fantastic. The staff is exceptional and always at your service. The guy responsible for the pool is really friendly and there to help. Our first night the hotel didn't have a lot of guests so we had to order dinner a la carte. The dinner was good. The second night there were more people in the hotel and we could take the buffet dinner and breakfast. The buffet is exceptional. Both the dinner and breakfast. I don't think I have ever in my life had such a nice tasting buffet. Compliments to the cooks and staff. Our driver Rajith was also a great companion during our stay in Sri Lanka. He's a really friendly and knowledgeable guy. He does everything he can to guide you around and speaks French and English. We can recommend him ([email protected], Tel: +94772633337)

We didn't have enough hot water to fill the hot tub. There is not much to do outside of the hotel but the hotel is so big you don't have to leave.

The property is one of the best ones I have ever stayed in Sri Lanka. You feel luxurious as soon as you enter in, where the staff welcomes you to light up the oil to feel at home. The hotel has also kept the nature around, building houses around trees and including them in the design. It looks like a town village where you can go around and discover new and beautiful corners at every step. There is even a bathtub facing the lake of Giritale and you can enjoy a bath with an incredible view. The staff is super helpful and the food was delicious! We had buffet dinner there and we enjoyed every plate. The breakfast was also really delicious!

The property offers a small spa which is open until 9pm. Unfortunately, the sauna and the Turkish bath were not functioning when we arrived so we had to wait a bit (but the Turkish bath did not work) to use them. This could be avoided by having them always on, even though it’s not eco friendly.

The swimming pool was wonderful and the outdoor showers were lovely. Loved that there was a pool table and such a selection of mocktails. Staff super polite, but so reserved that we didn't feel like we were with friends, like you do at a smaller hotel. The fish ponds are divine.

I didn't like that the rooms were not set up to our requirements. We had selected four beds across two rooms, even paid extra for an additional bed. But both rooms were just doubles when we turned up. It got sorted, but we were hot and tired from the journey, so would have liked this correct when we arrived. We loved the buffet breakfast, but it wasn't on every morning. Didn't feel the need for the air con on all the time, so would have liked to have grills on the doors and windows - so we could have them open but keep the monkeys out.

The hotel setting was amazing. With a lot of spaces to sit and relax and wonderful view to the lake. The outdoor shower was a very nice and modern feature. Bed was comfortable The pool was lovely and it was always attended by the poolman guarding us from the monkeys

It seems. they didn’t pay that much attention to the cleaning in the bathroom The hotel is a bit dated. All the door knobs were too deteriorated. Not a nice feeling to touch. The staff didn’t speak very well English The spa experience was not so pleasant. We had to wait for ages for the staff to arrive. And they were not too competent. The spa area may have been nice at one point but now it is too worn out

The style and cleanliness were good. The inside/outside bathroom was novel. Comfortable bed. The reception area and gardens are stunning.

A combination of the polished wood floor and rug caused a slip and injured head. Staff were quick to respond, removing the rug and providing first aid. The dining area is open-plan and therefore noisy when Busy. WiFi is limited to reception area. There’s no other facilities within walking distance but good base for reaching Polonnawurra and other historical landmarks - we had a driver with us and his accommodation was free. Insufficient sunloungers - but many without cushions. Jacuzzi needs more regular cleaning and instructions on use. Not many Veggie options on the menu compared to other places.

The room was beautiful, with a very nice view of the lake and the bathroom was amazing, the experience of having shower in the middle of the nature is so great! We also enjoy having drinks at night in the beautiful garden in front of the lake. The breakfast and the dinner is delicious. We took a massage and it was so relaxing… a perfect place to enjoy the nature (safaris are quite near) and relax

Everything was perfect

Staff, location. Surrounds of the property are wonderful allowing a variety of wildlife to visit the space and delight.

The Wifi was poor. There were no bedside lamps only powerful overhead light in the room, which made it difficult for my husband to sleep whilst I read. And vice versa

location is wonderful by lake - plenty of places to sit around pool and in beautiful garden leading to lake views and on terrace by restaurant (choice of sun or shade everywhere) - staff super helpful and friendly especially pool attendant and restaurant manager - great for us, but sad for hotel, we were one of only two couples on second night in this 80 room hotel - bungalow room was very elegant with delightful open air bathroom (although nowhere to sit outside) - this would be a great time to visit!!!!!!

towels at pool were a bit old and tatty - slightly strange design sun loungers - monkeys that stole a tile from our game and were very bold at stealing drinks - but we are in their territory - so that’s just something to be aware of!

Location looks amazing, you feel like being in the jungle, room was nice, great view.

From time to time there was an issue with the water in our room, bit was fixed in 2-3 minutes. Would be great to have phones in the room to call reception. SPA facilities should be improved, but overall services nice.

The staff were wonderful & they accommodated our family very well. Notably we wanted Sri Lankan dishes not offered on the menu and they gladly catered for this. We stayed with two young kids and they loved the wildlife that is available at the property.