Bed is comfortable, bathroom with very hot water and good pressure. Breakfast a la carte is tasty and served in the room. Staff was very nice, helpful and polite. Kitchen in the room has everything for cooking. Soap and shampoo in the bathroom have amazing smell. Rooftop terrace is beautiful.

We agreed on changing our room due some problems in the bathroom and the fridge not working. Staff was very nice and fast with the Change. To be honest, the whole building needs much more attention to the maintenance and much more care. It's a nice place, made with style and good design, but definitely poorly cared. Many things are in so so conditions and the price per night requires a better maintenance. One thing was for me unacceptable: I was asked 200 pesos to keep the luggage from 12.00 till 21.00. I had no other option so I accepted. Once again, the staff was very kind and polite in providing this unjustifiably expensive service.

The distribution of the area at the interior of the mini apartment, also the internet was excellent and the personnel very kind and friendly. Also the breakfast which was included.

There are no windows for an external view of the street or to the city, and the room was a little bit cold. The tv was small, but it works fine.

How new and cozy it was, spaces where well thought and the bed was really nice. Breakfast was good, and it can definitely improve in the selection but for price-value it was a good option.

Looks like it had unfinished details in the washroom, and water was running super cold even when choosing the hot water option.

Great location near lots of restaurants and bars. Apartment style room was nice, comfortable bed and reasonable breakfast.

9 am start for breakfast is very late and we left before this on our last day.

Nice, little clean Aparthotel. My family and I enjoyed the place and its the self catering facilities. The adults loved the complimentary coffee in the rooms and the kids the ready to make pop corn. The very professional manager went the extra mile to meet our requests. The staff was kind and proactive. The 4km drive to the city centre provide an insight on the city. The free, gated parking lot is just around the corner. I heartedly recommend the Herbal Inn Suites for any traveller who wants to enjoy Puebla being away from the hustle and bustle of the city center.

The Cleanliness of the place is excellent. I also felt very safe there. The staff bends over backwards to accommodate any request.

So sad we couldn't have our b'fast buffet, but, I certainly understand the covid reason.

Breakfast is ok. It's not the best or worst that we've had but certainly adequate.

Breakfast.

En general un lugar esplendido

Excellent place, clean, staff very lind

Bigger portions of fruit

It's per friendly

It doesn' has park in the same Buiding, Byt you can park near