Friendly, helpful staff. Breakfast was great. The room was comfortable. Parking was convenient and safe. Location was also good. Near metro, restaurants, grocery store, etc. The conference room was large and adequate.

The a/c wasn’t working, but an open window made the room comfortable. The room’s access card kept losing its programming. We had to ask the receptionist to reprogram it every day. The hotel is remodeling, so hopefully these issues will be dealt with soon.

Close to restaurants, markets, and the airport.

The breakfast option is a little pricy. Also a few maintenance needs. Elevator down button cover missing and not operational on my floor, but I mitigated by pressing the up button to call the elevator. My room door didn’t close easily. As instructed by the cleaning person, I had to slam it pretty hard to get it to close.

Very friendly and helpful staff. Great location, not far from metro station, grocery shop, fast foods (walking distance). Big bedroom for 2 and big bathroom Comfortable bed. Fridge and air conditioning available and working well. The hotel even provide you a bottle of water in your room which was much appreciated with the heat.

Beds not ideal for 3 people if you are with teenage kids. Low soundproof, I could here the room beside me in the bathroom. Bathroom handle was dirty Long shower place but no curtain or glass door at the end so even with the best attempt, water gets out.

Room was great, freshly renewed and well done, details could be corrected, but all great, from area to the construction details.

Still a great contrast in between refurbished bedrooms wing and remaining hotel, still ongoing works, but looking good...

In my case the location was very good, and for eating it is 5min walk from main square in Maia with restaurants. Very conveniente is the parking lot outside. You can see it was a high quality hotel some years ago, and needs some upgrading, but for a 4 star hotel the price was very honest and great value.

Everything was good, nothing to complain about. If I have to leave a remark and say something, maybe to upgrade to new towels because they were a bit worn out and having a nice white/fluffy towel gives shower that nice luxury touch.

The room was fantastic, I was expecting something a bit smaller, but it was huge. The bathroom was amazing and the pillows on the bed were perfect

The elevator took a long time, opted for the stairs a few times

Nice sized room with access to tea and coffee in room. Restaurant served dinner and breakfast, both of which were nice and at a good price. Staff were helpful and the hotel is clean and in a good location for restaurants in the area.

The restaurant! The hotel itself is outdated and does not deserve 4 stars. Also the restaurant looks more like a school cantina. But the food! The food was superb! Being a large family we had several different dishes and deserts but everything tasted fantastic! And the food was very cheap as well. I recommend it to everybody!

Hotel is outdated. 3-star tops.

This hotel is central to where my son an family lives so great to stop in when visiting him from the UK it is great to go into Porto as the metro is by the hotel it is clean an comfortable and reasonably priced

Staff helpful. Room confortable, good parking. Restaurant good for an hotel,of this type.

The second lift needs to be REPAIRED. Booking.com could include breakfast in the price, or at least the option. This would avoid confusion later. And surprise overriding, where the customer has no real choice.