I was an the 9th floor which was quite quiet considering the busy surroundings. Ver

I was charged more than the price Booking.com had quoted me! The receptionist assured me that this was correct and due to Booking.com not including taxes. It was not a vast sum but it was annoying and disappointing. The room I'd booked was not available for my first night. I received a "free upgrade" to a room that was not as good. (It had a second bed, useless to me, but no window. It also meant my first full day was disrupted by having to move rooms.) The room safe was locked. There were no instructions on how to open or use it. I asked twice at reception for help with this but it never arrived. MOST SERIOUSLY.... There is an elevator but I sometimes chose to use the stairs. These were partially blocked in many places by old furniture. In the event of fire, this could be catastrophic.

Quick check-in. a clean studio with a kitchen and a balcony, a comfortable bed, air conditioning, dishes (if you need more dishes or kitchen utensils, you can take everything you need on the 1st floor). Fast internet in the hotel and on each floor, cleaning every day, water/tea/coffee brought every day. Bed linen is changed every week. Responsive staff, always ready to help. Convenient location to the beach 2 minutes, there are many cafes and restaurants nearby, a full-market with groceries around the corner, a little further 5 minutes walk there is Winmart+ and Moonmilk. I extended my stay at the hotel for another month - I feel at home here.

No breakfast option. Location is great. Hotel is within walking distance of most major amenities like supermarkets, cafes, restaurants, spas and the beach. Hotel staff are very friendly and helpful, especially the receptionist Hang, who goes above and beyond the call of duty to make sure the guests are well looked after. There's a nice food stall only a few doors away, on the same street, that sells Vietnamese banh mi and drinks. Highly recommended. I usually get the pressed banh mi & freshly squeezed fruit juice for AUD$3.10.

Nothing.

It was a really great location! Less than 5 minutes walk to the beach, with tons of cool restaurants, bars, and shops in the area. We got upgraded to a family room and it was really big! It also had a full kitchen with a cook top, pots and pans, full size fridge and balcony. The bathroom was really spacious and water pressure was amazing.

They had free water the first day in the lobby, but it ran out and they didn't refill it. We asked them if they were going to and it might have been a language issue but they told us that the water wasn't going to be refilled in the future and we had to get our own water. They did provide 2 tiny bottles in the room every day but it wasn't enough.

The staff are very friendly and the hotel is in a very good location! Easy walk to the beach and multiple restaurants. Good value for the money!

One piece of miscommunication in our booking was we thought breakfast was included as it said so when we booked the accommodation. It seems like this might have been something they did before as there is a set up area on the first floor, but not something included now! This wasn’t a bad point, more of a clarification for a people booking!

Price and value. Very good.Good room amenities, comfortable, good bathroom

Television is not smart TV. Can't see anything else but local cable. The hotel lobby is pretty hot.

Great location and team fab cafe across the road selling great coffee and light meals . Just bikes do great rental withing 3 minutes walk . Night market 5 minutes snd beack less than 10

The shower was a bit temperamental but no big deal

Great location near many restaurants, bars, coffees shops and of course the beach. Big room with a balcony. The bed was comfortable and the place was relatively clean

Furnishings a little outdated but for the price it is fair. On the weekend there is a bar nearby that plays live music, so it's difficult to sleep early (before 12 I think).

Location. The room was clean and neat. The staff was very helpful and friendly. They aren’t fluent in English so I used google translate to communicate with them.

Nothing to dislike.

Convenient, shops and food down the block

Ants in the room we rented on first few days, we had to kill it ourselves, a little dirty and run down facilities