We had an absolutely fantastic stay at Hotel Classic am Stetteneck in Ortisei. From the start, the communication with the staff was excellent—they were always kind, attentive, and ready to assist. The hotel’s location is unbeatable, right in the heart of Ortisei and close to the Seceda and Alpe di Siusi cable cars, making it perfect for skiing and exploring the Dolomites. The breakfast was another highlight—delicious, varied, and a great way to start a day . Every detail of my stay exceeded expectations, and we can’t recommend this place enough for anyone looking to enjoy the beauty and charm of Ortisei.

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Breakfast was great, location too

Bath was too small not comfortable. In the room would be good to have coffeee machine or tea making facilities and netflix option on the tv

We were extremely pleased with our stay. The room was cute with that classic cabin feel but yet we stilled felt pampered. Extremely clean. The breakfast was good with loads of options. We also chose to eat dinner a few nights at the hotel which included a four course meal which was cooked to perfection. We also loved how the hotel offered free guided hiking trips a couple times a week. (This made our trip) The guide Warner was great and very knowledgeable showing us many local secrets. Every staff member was very attentive to the guests, their uniforms added to the whole experience as well. It was very useful to have access to a pool, sauna and spa if needed after hiking all day. The location was great in the center of Ortisei with short walking distances to the gondolas. Overall, we were very happy and fell in love with the Stetteneck.

My husband and I couldn’t think of one bad note for this hotel. It was phenomenal, we will be back.

Everything about the hotel was perfect. The location was great, the room was big enough for us and our dog, and the view from the terrace was beautiful. I requested a room with a bathtub, and they exceeded my expectations and gave me a nice, comfortable room to stay in. And the staff is very friendly.

Unfortunately, we were unable to do a late check out as the next day was fully booked. With a check-out time of 10am, we didn't have the opportunity to stay a little longer in a lovely hotel.

location, cleanliness, friendly staff in breakfast and dinner, dinner was delicious! single room is very cozy with mountain view, I love it! I would gave 10/10 if check out is normal.

Check out not in order! I was waiting for 20 mins! first 15 mins the receptionist lady talked on the phone. This was not nice but not that bad. When she finished phone call, Another guest who just come and me stand in front of two side of reception table. I’m very sure she has seen me come first because that guest just came and I was in front of her for her 15 mins phone call. However, she serve that guest first, I was like ????? why not in order??? This is not even need a professional training just common sense! By the way, she is not rude, always with smile but I just don’t understand the way of serving in random order.

Loved everything about this hotel! The location is perfect with easy access to the lifts, the hotel is beautiful, well decorated and spotless. The room was bright and sunny with beautiful linens. The swimming pool and spa were also spectacular. We had dinner at the hotel and it was one of the nicest meals we had on our trip. There was a miscommunication over breakfast but the hotel made up for it with no issues. Best place we stayed in Italy!

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Central. Staff were really great. Especially Raul! Blinder with the cocktails!

Could have done with something when we got back from skiing in the afternoon especially since the rooms had no tea or coffee making facilities. The other hotel in the group offered an afternoon tea and it felt like we were not looked after in that respect.

There was a warm welcome at the reception and we got upgraded,, everything was excellent and extraordinary ,, the place is heart melting.. Ieverything was more than perfect from service, location , staff and cleaning ,, it is really worth every penny.. we departed with a jar of honey, hospitality from the amazing hotel

Hotel location was great. Convenient to multiple cable cars and hiking options, as well as many shops and restaurants. The hotel itself was more on an elegant Inn than a hotel. Our second floor room was large with a full size bed, sitting room and had multiple windows. The breakfast room was exceptional. Service was great and there was a great selection of breakfast items.

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The location is very close to the cable car station to Alpe di Suisi, the room has a good view of the mountains as we were upgraded to a better room. Breakfast was good. Parking space in the back of the hotel with a day charge. Close to shops, supermarket and restaurants.

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