Excellent location, very welcoming staff. Excellent breakfast, excellent king size bed! We were surprised to discover the remains of the Roman coliseum (antique circus) within 150 m from the hotel!

Our terrace door didn’t lock.

We liked Isabelle. She knew the city, made excellent recommendations in regard to restaurants, and she showed me ancient Roman ruins which were down the street. She made reservations for us at restaurants that the locals patronized. The recommendations were the best! And...here's where Isabelle was really a star and saved us from frustration: when a railroad strike broke out after we already had tickets on SCFN, she helped us rent a car to Paris, which was our destination. She did this for several other families at the same time.

Super attentive staff! Great cosmetic products. Wonderful water every day.

A water glass in the room. A Nespresso machine (my husband hates soluble coffee but I don’t mind ; )

Beautiful boutique hotel with wonderful staff. We stayed in the old stables, in a nice big, comfortable room. Bed was great, shower had good pressure, room was air conditioned. There are nice amenities in the immediate vacinity (e.g. boulangeries, a wonderful public park) and the tram stop is about a 3 minute walk away. Trams run frequently and are well connected. 1 or 2 stops will get you to central Bordeaux (walkable also). The hotel can arrange parking very close by on the same street in a secure underground car park. Very convenient.

The one thing I wasn’t a fan of was that in our particular room, the toilet is separate from the shower and sink.

Lovely hotel, super friendly staff, room was lovely with great bathroom and shower. This hotel is great value for money in Bordeaux, if a little bit off the beaten trap, but its only two tram stops away from the centre

Management should better inform guests of the nearest tram stop and what line to get prior to their arrival from airport, hotel was difficult to find as my connection to Google maps was down when I arrived.and no taxis were available Breakfast could be improved, hot options are poor,, a 4 star hotel should serve freshly squeezed orange juice however the coffee and fresh bread were very good

We loved this place so much. The staff was excellent, a massive shout out to Isabella. She organized our two-day stay in 15 minutes. She helped us with food reservations, and both restaurants were splendid. We really wanted to visit the chateau but didn’t pre-book anything, and on such short notice, she sorted the reservation out. Because of her, our whole trip to Bordeaux worked out well, and we will remember it forever. The hotel was very clean and tidy. The location is amazing, a 10-minute walk to the city center. I really do not have a single complaint about the place. A massive thank you, and we will come back.

There is nothing that I didn’t like about the property.

Location, Spacious Clean Rooms and helpful staff.

The breakfast was not worth the price, the scrabbled eggs were awful and cold. They didn’t even have regular bread to toast in the toaster, that was available. The only positive was good plentiful coffee and great croissants. We could not find a place to have breakfast near by, which opens early in the morning. Also, our rooms we were in were separate from the main hotel, we had a smaller elevator with only a spiral stair case. The hallway leading to our room had a must smell and carpeting throughout the room. Needs an Update!

Newly decorated ancient hotel was super comfortable; had very nice AC (during a hot visit); had bottles of cold water in the mini fridge; offered a wonderful, healthy display for breakfast; absolutely the best staff accommodating every ask or wish; super(!) comfy bed and pillows and the location was on a quiet street just 7-9 blocks away from everything interesting. A convenience store 2 blks away too. Oh! And the bath products were delightful! Oh! And a lovely, lovely garden patio to eat or just lounge.

Washcloths would have been nice.

Location was good, quiet area but tram stop close by so easy to reach more lively areas. Room was clean and the bed was very comfortable. Bottle of water left in room every day. Staff were friendly and helpful.

The toilet was separate from the bathroom in a tiny cupboard-like cubicle which wasn’t very comfortable. We had a terrace but the outer wall was quite high so not the view we were expecting to have. We only had breakfast on one morning of our stay, it was adequate but not great. Room was over-priced.

Room was excellent, overlooking the courtyard. Very clean, nice bathroom with fab shower. Location was perfect for all the sites, close to some nice restaurants as well. Staff were excellent throughout our stay. Very helpful, Isobel and her team did the hotel proud. Helped us with recommendations, reservations etc. Couldn’t ask for more.

The breakfast could have been better. Quite a basic offer, but didn’t spoil our break.