Location was excellent. Train station was around corner and across the road. We had an early start so this was very convenient and suited our needs perfectly. Room was big and our balcony overlooked the main street which provided a great view of people going about their daily business. Even though the room faced a busy street, once the window and shutters were closed it was quiet inside. Bed was comfortable and breakfast was adequate. There is a lift but it is very small and not only suitable to send luggage up. There was a lounge with coffee machine which was nice if you wanted a bit of space to stretch out and relax outside of your room.

Shower did not drain well, we mentioned it to management and hopefully, it was fixed for the next occupants.

The location was perfect, right next to the train station so no dragging luggage around. The room was spotless, decorated in an antique fashion. The gentleman who I assume owns it has great taste in music and constantly had 80's 90's music on during the day, not loud though. Two supermarkets right downstairs, a perfect location to explore Florence!

The host was very accommodating and helped us with a smooth check-in as well as offering to hold our bags after checkout while we explored until our train ride. The blackout shades were amazing for a solid night’s sleep, and the location to downtown and incredible shopping and food was absolutely perfect.

It was somewhat challenging to find - Apple Maps took us to the wrong location, and it wasn’t clear that we had to climb to the 3rd floor of the building to find the B&B entry.

I recently had the opportunity to stay at a hotel in Florence, and I must say that my experience far surpassed that of a previous stay in a 4-star hotel in Rome. What impressed me most about this establishment was its welcoming atmosphere, simplicity, and impeccable cleanliness, creating a homely environment for guests. I particularly appreciated the presence of a lobby or lounge area, which offered a pleasant space to relax at any time while enjoying complimentary coffee and a charming view. Additionally, the hotel's location is exceptionally convenient, being less than a five-minute walk from the train station. Overall, my experience was outstanding, and I will certainly choose to stay at this hotel if I return to Florence.

Location was great.....very comfortable room....

Nothing!!!!

I liked a lot about this B&B place. First was the communication provided by Florio which I appreciated in coordinating pick up times for keys and working with our schedule (ended up coming within working hours), I also like he provided a walking map to the Inn which most don't do. More importantly he gave us a quick tour of the room and was kind, pleasant to my mother and her friends who are rather elderly. The breakfast is simple but acceptable and had clean cups, water jug, coffee, tea and a small snacks. The location is right by the terminal, hop on hop off service, and a 9 minute walk to the central sqaure! The bathroom was clean and had amenities. I would stay here again.

I would say that the elevator needs to be updated for this shared building or increased in size somehow. it's pretty inconvenient and conjested if a group comes in. I don't have any real complaints about the stay, staff, or otherwise.

The room was clean, comfy, spacious. Felt at home. Situated really close to the main station which made it really easy to find the hotel and meet up with our pre-booked day outing tours because they meet at the station.

In general, the European breakfast offerings are just different from what we are accustomed to at home, in South Africa. We found there was too much bread, cakes on offer. Yoghurts too sweet. Fortunately we could stop in the at the neighbouring grocery shop and get what we prefer to eat. Having the little fridge in our room helped us with this too. No bad reflection on the hotel.

Minutes from train station was most important. Old rustic however extremely clean. Comfortable bed with crisp cool sheets. Continental breakfast supplied. Safe and secure.

Building stairwell has very soiled dated red carpet and a musty unpleasant odor.

Room/assistance from stuff We had a car and they helped us also find a parking place. Location was amazing. We had a supermaket coffee shop in front of us and the Santa Maria Novella train station. We were also right next to the leather market and the meeting point for all our tours with Ciao Florence.

Breakfast was in the room from the night before. It was 2 very small croissants, 2 very small pocket cakes in plastic bags that you can get in the supermarket.

Amazing! A room with a balcony in the historic centre of Florence. The room was very nice, beautiful. The staff was very friendly and helpful. We travelled around Italy. This b&b was much better than a tree star hotel in Rome. The hotel is very well located. The train station is almost across the street. I recommend this hotel by heart.

The shower cabin was a bit small. So was the elevator (but it is nice that there was an elevator - I do not complain).