Location, safety and friendly staff

The air-conditioning is as good as non existent. You will still be sweating whilst the air-conditioning is on. It was my 2nd or 3rd time staying here and I thought they would have fixed them but I'm seeing that it's not going to happen. The WiFi is good but I don't understand why they can't put smart TVs with netflix! You have a nice place that one would like to spend more time in but there's no entertainment whatsoever, can't spend the whole day watching e TV.. please attend to these things and you will have a client for life

The room was spacious, clean a great value for money. The staff very friendly and helpful. We had a problem with the tv that was not connecting to internet, but the maintenance guy helped and the issue resolved. The reception was welcoming and answered all concerns and questions asked.

We found old food in the microwave, probably left by previous guests. There was a t-shirt left in the wardrobe, we left it there. I dropped my earring in the bedroom and when I picked it up, I found used tissues and a pantyliner wrapping under the bed. We were in Room 1, the bedroom main window is facing the main gate and main road. One cannot open the curtains, and still have privacy. I suggest that you consider lace curtains as well as curtains/blinds for guests to be able to open the heavy curtain and enjoy sunlight without prying eyes from outside. Put extra blankets in the wardrobe. Pillow cases: one had a hole, the other one needed to be stitched along the edges. I forgot my two-pin plug (but it's ok, it's replaceable).

The rooms are specious and very clean, I received a very excellent room service everyday and we were welcomed by a good receptionist who was very helpful during my entire stay.

Safety is my first priority when I visit a place. There was a man who came knocking midnight around 00:30 pretending to be security and while he was not and wanted to come to the apartment, I didn't feel safe because I had to scare him away by telling him I'm calling the police so he can go from the door. It was late and everyone in the reception was already gone and no emergency contact to even call when situation like this happen. You need to make sure guests are safe while visiting your apartment.more cameras near the rooms are needed,nobody is supposed to feel scared or threatened while on vacation.😔

From the gate man ,reception staff ,house keeping all I can say is thank you. The reception staff greeted us with a smile,she told us of the local shops we could walk too,she made sure our check in was very smooth. The gateman lovely man very polite and respectful always willing to lend a hand. We lived in a studio and trust me it did not disappoint it was clean and very comfortable. It close to many amenities . We really enjoyed our staff but the staff made it worth it. Would highly recommend this place

None

Staying at the Sandton Times Square Hotel was a great experience. The facilities were excellent, and the daily housekeeping kept everything clean and tidy. The swimming pool was lovely and perfect for relaxing. The hotel also offers secure parking, which gives me peace of mind. Overall, it’s a fantastic place to stay, and I would highly recommend it!

I liked the service of Mr P... The place is great. And the housekeeping ladies are very great and friendly as well. I was very happy as I asked for a early check in and I got our apartment was ready at the time we asked for.

The pool is too cold and it's by the shade almost the whole day, so it makes it uneasy to swim even when it's too hot. I didn't really like the attitude of the lady who was working during the day on Saturday and Sunday. She is very moody and rude.

Top floor unit with nice view. Staff are around 7 days a week should you need anything. Lots of security. Local police use venue so extra safe. Washing machine and tumble dryer. Fully fitted kitchen, balcony with chairs.

Venue is on Greystone drive and it gets really busy 7am-9am and 15h00-17h00. This is unfortunately area dependant and not the Venue's fault as Sandton traffic is intense.

Some really awesome staff Fixed all faults immediately Help was available nd supervisor went Xtra Mike Few receptionists not friendly or helpful but came around on last day after 2 weeks No TV For 2 days but sorted fantastically even wifi Best maintenance

Luv high back chairs but in need if a recover Shower bad. It a hand Shower Can't feed birds Can b noisy at pool when trying to work

The security seems compromised. The security guard just open the gate and you just say I stay here without even scanning the car disc and the drivers license. I feet that my car is not safe at your premises. The safe in the room was not working and the are no manual on how to lock or unlock. I had to wait for the next day for the maintenance guy to come and open the safe.

N/A

The challenge on my arrival, the television couldn't pick up a signal resulting in it not being attended to until the next morning, some channels were blurry and others showing reflection of a channel previously scrolled, pool was dirty, aircon was spilling water on the balcony making it unconfortable to relax on the balcony