The room my partner and I stayed in was small (but spacious enough for the large amount of luggage and stuff we had with us! also absolutely comfortable), the bed was comfy and the staff is absolutely nice and incredible. We booked a double with shared bathrooms and the bathrooms were both clean and there were a lot of them too! The shared kitchen was equipped with everything one might need and it also had washing machines we could use. Also, even though there is a pub downstairs, none of the noise could be heard from the rooms. It's really nice and quiet. Also its located in a nice quiet area, pretty close to the city centre and main attractions. It also has a bus stop right across the street and the elephant & castle underground close by! I absolutely would recommend staying here and will return in the future :)

Location was great, only a 30 minute walk to Tower Bridge, although a bar downstairs it was very quiet, small but comfortable and private bathroom plus shower was a bonus. I was there for the London bike ride so being able to keep my bike in the room was a bonus. Staff very friendly and helpful.

The fridge noise in the room was a little annoying but it was only momentary, the kettle stopped working but was exchanged and toilet seat was a little loose. Communal kitchen only opened at 10am so made breakfast a bit impossible. Nothing major by any means.

I wasn’t sure about the area initially, as it’s not somewhere I would normally stay, but my experience at the Hourglass Hotel quickly put me at ease. I was greeted by a very friendly member of staff who made me feel incredibly welcome. They showed me to my room, which was upstairs & carried my bags. As a woman traveling alone, I felt safe and secure throughout my stay, which is so important. The room was clean, and warm. Overall, I had a pleasant experience and would recommend the hotel for anyone looking for a friendly and safe place to stay.

I had an issue with my television but it was quickly sorted out by a nice Member of staff.

Staff and pricing were great, friendly atmosphere. The room was budget priced and didn't expect the Ritz, was spacious and clean.

The area is very run down, and it was a shock at first, however we didn't have any trouble, and locals seemed friendly enough. All told, we didn't dislike the stay, a slight rip in bed sheet, toilet seat a bit loose, and windows had thick curtains but could have done with some blinds, or at least net curtains. The room was good for the price though. Only had one pillow each on the bed, but when we asked for a second it was not viewed as a problem.

Everything was fine, very good value for money. The hosts are also nice and friendly! :) Located in a good location, the center is easily accessible by bus. The room and the bathroom were clean.

A minor detail, yet important for a good night's sleep: in the attic room, the window is positioned high up, which isn't problematic in itself. However, the absence of blinds or blackout curtains means that sunlight streams in quite early, around 7 in the morning :) I believe a straightforward fix would significantly enhance this, such as installing some manually adjustable blackout curtains.

Good basic accommodation well worth the reasonable rate we paid for it and within easy travel distance of many places. Clean and comfortable. Staff member who checked us in was very helpful and friendly.

Bathroom was what we'll charitably call 'compact'. Being a pub, there was noise early in the morning when stock was delivered (though that's not unexpected) and also some disturbance late at night when someone seeking to check in came and knocked on our ground floor window to try and gain access. Atmosphere in the pub itself was not hugely comfortable for two visibly-queer large-framed women, though check-in was quick enough we didn't spend too long there.

Everything was perfect, I can’t say anything that I don’t like. Good place, good staff. Everything was great! It’s well located, very close to elephant & castle tube, you can find plenty of places for buying things (sainsbury) and a lot of different of restaurans too on your way from the station. Also there is a bus stop next to the hotel. Just great! All the staff is very friendly and nice. One of the best places that I had been in London. 100% recomended!

Nothing. Just perfect place to stay in London.

First of all, staff was very helpful, I am so thankful to them.They were online all the time informing how to get to the hotel, that was really important as I travelled there for the first time. The location was good, near The London Bridge station, easy access to the railway station and Underground. It was easy to use 343 bus from the station to the hotel. The room was small, howevere it was reasonable according to the price. I just stayed there to sleep and it was enough. Thank you again for the help.

Bathroom and toilet was shared, however it didn't cause any problem, it was O.K. It's worth staying there.

When we arrived we were welcomed by a very friendly Manageress who couldn’t do enough for us. The room was very clean and comfortable, with facilities for tea and biscuits. The pub doesn’t do food but we were told if we wished we could order something in and sit in the bar and eat it. This we did and had a nice evening with the locals watching football on the t.v. Very friendly place to stay. Location suited us as we needed to be at Kings College Hospital by 7.30 am which was no more than 15 minutes away by car. Would definitely recommend.

Nothing

I was travelling on business and had a long trip before I arrived. Everyone was so kind when I got there and it was very easy to check in, which was a relief. The fellow who showed me to my room was friendly and gave me tips on where to go for different kinds of food. I left my hearing aid in the room when I checked out, messaged the hotel when I realised, and got a message back right away saying they would check for it. They found it, held it for my son, and when he picked it up they were super nice to him, which is much appreciated. I have to give my thanks to all the great people at the Hour Glass.