The hotel is in a peaceful area with mountain view. You're in the middle of nature and breathe fresh air everywhere. When checking in, you can pick a yukata from a stash with different colors and designs and wear it during your stay. After that, you get a welcome drink and some baked goods. The staff is welcoming and friendly. The Japanese breakfast is an experience in itself and you shouldn't miss it. Every amenity you cod need is there. Shampoo, Conditioner, Body Lotion, Face Mist, etc. etc. There are 2 basins in the onsen. One outside and one inside (talking about the female onsen here). For additional 2000¥, you can use the hot stone beds and it's more than worth it.

Can't name much. Communication in English was a slight issue, but that ist a problem all over Japan. The rooms aren't equipped with wifi, but the lobby is. If you're lucky and have a room above it, you will have some wifi. A smoking area can be found directly at the entrance. It would be nice if there was some seating opportunity and if it was a bit further from the entrance so smokers won't feel like bothering other guests. We haven't tried the tub on the balcony tho it seemed a bit old/stained. But everything was clean.

Amazing room. Mountain view, open air private onsen. Little things that made this stay incredible. Staff were nice and caring. We arrived when dinner was already being served. And if it wasn't for the night manager, we would have gone to bed without any food. But in some way, they manage to give us two of the best fillet mignon ever had. Get the 120g. We got 60g, it was small!!!! Our waiter was lovely and made sure we had the best dinner even though we weren't supposed to be there. His name was Cole. Or something like that!. Surely going back.

Nothing really major. The room smelled funky at first, but nothing that an open window couldn't fix.

The open air bathtub was a highlight for sure. Room was fine and big by Japanese standard. Beds are comfy. Breakfast is great, Japanese style. I liked it a lot. Short climb up or down the hill to a cable car station. Convenient location.

The onsen was too hot and thus unusable when i was there. Didn't matter since i had my bath tub, but would be annoying if i had booked a room without.

Amazing location, really need to spend at least 2-3 nights here. Dinner and breakfast were fantastic, a real fine dining experience, and a way to try Japanese food. Sadly we missed out on going to the outdoor museums because of the rain. If we come back to Japan we will definately come back to this area. Hotel was lovely, great coffee and staff .

Very private, not over staffed and the staff was very friendly. Smart phone ordering was super easy and a great amenity.

Reception desk and lobby area was dimly lit. While we understood the intent to be calming and relaxing it was a bit unnerving near the onset and rock bed bath.

nice experience! Having a private bath in the room was amazing. The dinner and breakfast were some of the best during my vacation in Japan. Easy to find and good for stay if you go to Hakone for 1-2 days.

A bit difficult to walk there as it is located on a hill road with a 40% incline.

Absolutely lovely place to stay! We were welcomed with a complimentary drink. Staff were so helpful and kind. Room was beautiful with great view. Bed was so comfortable. Breakfast was really good and onsens were lovely - both outside and inside! Thank you!!

Love the outdoor pool.

Located on a steep slope. Impossible to walk to if you have luggage. Need to take a taxi.

Loved the outdoor balcony bath! The facilities are older, but well-kept. The onsen is very nice!

A bit older

Nice clean and comfortable.

Nothing.